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2nd Annual Healthcare Operations Management
   
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2nd Annual Healthcare Operations Management

Strategies for patient- centred healthcare excellence
29 - 31 October 2008 Grand Copthorne Waterfront Hotel, Singapore

Top Reasons to Attend

Top Reasons to Attend this Forum:

  • Are you looking to develop healthcare excellence?
  • Do you have the right models and resources to lead the organization through strategic growth?
  • Are you looking to cut the costs of doing business?
  • Are you trying to provide the right care, for the right people at the right time?

If you answered yes to any of these questions, then this conference is for you.

“Healthcare must be centred around the patient. This ensures the most appropriate care for the patient, and helps contain healthcare costs”
-- Khaw Boon Wan, Minister of Health, Address to Parliament, Singapore, 2005

Healthcare providers have yet to realize the paradigm shift that is occurring towards the patient as a consumer. Planning, delivery and evaluating healthcare services is necessary to ensure the patient is at the heart of the organization. The patient has moved beyond merely being the recipient of healthcare services to being an involved, affluent consumer that provides critical feedback to healthcare providers. It is therefore vital for healthcare providers to define their organization’s mission and vision around the patient as a consumer and seek their active participation.

Developing a patient-centred healthcare organization requires healthcare facilities and providers, clinicians and other professionals to provide the right care, for the right people, at the right time. In this era of high population growth, increasing affluence and an ageing population, it is imperative for healthcare organizations to efficiently manage their healthcare facilities for optimal patient quality and safety.

IBC Healthcare’s 2nd Annual Healthcare Operations Management Conference is a focused, strategic forum that showcases healthcare leaders embarking upon innovative strategies for tackling today’s most pressing business challenges. It will provide a timely platform fo senior level executives to gather and discuss strategies to improve quality and safety, staff relations, operational efficiency, growth and reinvention to enhance the customerís experience.

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