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Market Research Report
Tuesday, August 4, 2009
10:15 am -
10:20 am
Chairperson's Opening Remarks
10:20 am -
11:05 am
Care Process Redesign to Prevent Medical Errors
  • Rhode Island Hospital's Recovery from Wrong-Sided Surgeries
  • Creating a culture of safety and service excellence
  • A State's effort to redesign the system and enhance safety in local hospitals
Mary Reich Cooper - Speaker Photo Mary Reich Cooper, MD, JD
Senior Vice President and Chief Quality Officer, Lifespan Corporation;
Assistant Professor of Medicine (Research), The Warren Alpert Medical School at Brown University
11:05 am -
11:50 am
Deploying Patient-Centered Technologies to Educate Patients and Manage Risk
Executive Presenter TBD
11:50 am -
1:00 pm
Luncheon with Executive Discussion Roundtables
1:00 pm -
1:45 pm
Enhancing Provider-Patient Communications to Improve Medication Safety
Paula Griswold - Speaker Photo Paula Griswold, MS
Executive Director
Massachusetts Coalition for the Prevention of Medical Errors
1:45 pm -
2:30 pm
Streamlining Transitions of Care to Ensure Safety
Cheri Lattimer - Speaker Photo Cheri Lattimer, RN, BSN
Executive Director, Case Management Society of America;
Project Director, National Transitions of Care Coalition (NTOCC)
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