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Tuesday, August 4, 2009
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10:15 am -
10:20 am
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10:20 am -
11:05 am
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Melinda Karp
Director, Strategic Planning and Business Development
Massachusetts Health Quality Partners (MHQP)
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11:05 am -
11:50 am
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- Using provider self-reporting to engage physicians in reporting programs
- Evaluating self-reporting as a means to ensure accurate data
- Who controls the data, plans or providers?
- Gaming the system – an unintended consequence of self-reporting
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11:50 am -
1:00 pm
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1:00 pm -
1:45 pm
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- Describe performance measurement systems in correlation to strategy, through application of goals, milestones, and measures
- Evaluate the use of clinical indexes and composites as expressions of total/system-wide measures
- Transfer knowledge of "whole-system" dashboards as performance measures to monitor execution of strategic plans
- Engage executive leadership in monitoring improvement in quality and service performance
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1:45 pm -
2:30 pm
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- How transparency affects administrative simplification
- Managing a transparent collaboration
- Defining the impact of transparent operations
- Measuring the effects of implementing a single set of standards
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John Kelly
Director, IT Operations
Harvard Pilgrim Health Care
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Gwendolyn Lohse
Managing Director, Committee on Operating Rules for Information Exchange (CORE);
Deputy Director, Council for Affordable Quality Healthcare (CAQH)
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