FAQ

Frequently Asked Questions

Q1: Who is Global Information, Inc.?

Q2: Why use Global Information, Inc. for your research needs?

Q3: Isn't The Infoshop owned and run by a Japanese company?

Q4: How much do I need to pay for access to the Infoshop.

Q5: What types of reports does The Infoshop have?

Q6: Can I receive samples from a report?

Q7: What does the sample look like?

Q8: How can I receive the latest information on reports and services?

Q9: I have a question regarding the contents of the report.

Q10: I cannot find what I’m looking for

Q11: Do you have a product catalog?

Q12: How do I purchase from The Infoshop?

Q13: How much extra am I paying for publications bought through The Infoshop as opposed to direct from the publisher?

Q14: What payment options are available for purchases made through The Infoshop?

Q15: Is prepayment necessary for orders through The Infoshop?

Q16: What is The Infoshop's refund/return policy?

Q17: What formats and delivery methods are available through The Infoshop?

Q18: How long will it take to receive my order?

Q19: Are reports I find at The Infoshop available for sale in sections?

Q20: Does The Infoshop perform custom research for its customers?

Q21: Can I contact a sales representative in my native language?

Q22: How can GII and The Infoshop help me to promote my publications?