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Ovum, Ltd. Report List

*Report
 
Business Video 2010-14: Chasing Service Revenues in Telepresence
Table of Contents Published: 2009/09
High-definition (HD) technology is the primary growth driver for videoconferencing equipment markets and suppliers, with immersive telepresence - high-end, network-supported systems that enable virtual face-to-face meetings - as the ultimate application. ...

Capex and Equipment Market Update: 2Q08
Table of Contents Published: 2009/09
Strong growth in global wireline equipment sales continued in 2Q08, as revenues grew 18.1% versus the year-ago period and 10.4% sequentially. The optical networking, switching and routing, and cable TV segments were up 17% or more each versus 2Q07, and br ...

Capgemini
Table of Contents Published: 2009/09
Capgemini is following a multi-pronged approach to strengthen its business in the global recession. It is sensibly focusing on sectors resilient to the downturn, increasing its offshore business mix and introducing services based on cloud computing and Sa ...

Data-Centre Hosting Services: Considering the Co-Location Options
Table of Contents Published: 2009/09
A number of factors have fostered growth in the co-location market in recent years. Lack of new facilities, burgeoning power and space requirements, and escalating costs have led to a dash for co-location services. ...

Does Government have a Role in Next-Generation Access?
Table of Contents Published: 2009/09
Governments and telcos around the world are pumping funds into stimulus packages to increase broadband penetration. However, past experience demonstrates that there are more effective ways in which governments can encourage next-generation access (NGA) ne ...

Fujitsu Vendor Profile
Table of Contents Published: 2009/09
Fujitsu, the Tokyo-headquartered IT infrastructure and services player, has experienced a relatively poor fiscal 2008 growth-wise, and is embarking on a restructuring programme to support an ambitious drive outside its home market. ...

Italy (country regulation overview)
Table of Contents Published: 2009/09
At the end of 2008 Italy had 22.6 million fixed lines. Telecom Italia (TI), the local incumbent, still dominates the market for fixed telecoms despite facing increasing competition in the access market. ...

Malaysia Mobile Market
Table of Contents Published: 2009/09
In 2009 Malaysian mobile operators have been reconfiguring their strategies to fit a maturing mobile market, with a focus on cost management and segmentation. Key recent growth drivers have included 3G - especially mobile broadband - and enterprise servic ...

Market Segment Profile: Carrier Ethernet
Table of Contents Published: 2009/09
The carrier Ethernet application segment addresses a wide set of carrier needs that require capabilities available on products that fall within traditional switching and routing, wired and wireline access, and optical networking technology segments. Carri ...

Microsoft's Security Strategy
Table of Contents Published: 2009/09
Microsoft is the largest software vendor, but most people still do not think of it as a security vendor. Attitudes need to change. Its ' Trustworthy Computing' initiative has transformed its business, and it now has a massive security-related operation. ...

Mobile Broadband Traffic Management and QoS Prioritisation
Table of Contents Published: 2009/09
Mobile broadband is at a crossroads as networks and business models are strained by bandwidth demand that is unmatched by revenue generation. In this context there has been a swell of interest in utilising network resources in a more optimal way, controll ...

Optimising Business Models for Online Video
Table of Contents Published: 2009/09
Making money from online video is proving difficult, because audiences have not yet reached a critical mass that can generate profits from transactional or ad-supported business models; a situation exacerbated by content acquisition problems and the slow ...

Smartphone Developer Experience: Nokia Case Study
Table of Contents Published: 2009/09
Nokia is facing an increasingly tough battle for the hearts and minds of application and content developers, with a developer offering that is too complex compared with Apple' s iPhone and Google' s Android platform. ...

Smartphone Platform Profile: Maemo
Table of Contents Published: 2009/09
This profile looks at the Maemo platform from a mobile operator, handset manufacturer and developer perspective. ...

Support for Device Management in Mobile Handsets: 2008-2011 (4Q08 update)
Table of Contents Published: 2009/09
This study is the sixth iteration of a series of quarterly studies, which now includes data as of 4Q08. It includes the findings of Ovum' s previous quarterly study on 3Q08, which was published in March 2009. ...

Telkom Indonesia
Table of Contents Published: 2009/09
Telkom Indonesia has seen strong subscriber growth but has found it hard to convert that into revenue growth due to intense competition. To compensate, it is looking for growth in ' new-wave' business within Indonesia. ...

The Dull but Costly side of Next-Gen Access: optical distribution networks
Table of Contents Published: 2009/09
Service providers (SPs) buy next-generation access (NGA) infrastructure primarily through tenders focused narrowly on specific product areas. Similarly, the big NGA vendors are good at selling boxes but less proficient at partnering with SPs to help deplo ...

The French Approach: an alternative model for broadband deployment
Table of Contents Published: 2009/09
Over the last five years, France has seen widespread deployment of alternative broadband networks in less densely populated areas. Strong promotion of digital development, primarily at a regional and local level but facilitated by national legislative and ...

Belgacom
Table of Contents Published: 2009/08
Belgacom, the Belgian incumbent operator, provides domestic fixed, mobile and wholesale services and international wholesale services. Belgacom' s top-level financials for the first six months of 2009 have been relatively positive. ...

Belgacom International Carrier Services (BICS)
Table of Contents Published: 2009/08
BICS is an international wholesaler with a good breadth of services, a strong track record in providing good customer service, and a focus on serving mobile operators. The entity, which incorporates the international wholesale activities of Swisscom and ( ...

Belgium (country regulation overview)
Table of Contents Published: 2009/08
The market for fixed-line telecommunications was liberalised on 1 January 1998 in accordance with the EU directive. Since that time, the incumbent operator, Belgacom, has lost market share to alternative operators. ...

Broadband Access Vendor Profile: Alcatel-Lucent
Table of Contents Published: 2009/08
Alcatel-Lucent is a market leader in the wireline broadband access market and has an extensive and evolving product portfolio, particularly with the launch of new access products in March 2008 and ISAM Release 4 in July 2009. ...

BSNL-MTNL Divestment: Progress, Outlook and Implications
Table of Contents Published: 2009/08
Speculation around India' s BSNL - MTNL divestment and merger has been rife for many years. This report highlights recent developments, assessing the future outlook and impact on BSNL and MTNL, their attractiveness as investment opportunities, and the imp ...

BT
Table of Contents Published: 2009/08
BT has had a difficult year, with a number of contract reviews at its Global Services division contributing heavily to it recording a net loss during the year ended March 2009. BT faces challenges, but there are positive aspects in its performance. ...

Building a Market for Mobile Unified Communications: A Guide for Operators
Table of Contents Published: 2009/08
The market for unified communications (UC) is expected to grow significantly in the next two years, even in the midst of the economic downturn. IP telephony vendors have largely defined what UC comprises and have taken on the burden of educating enterpris ...

Caribbean Mobile Market Overview: A Hive of Activity
Table of Contents Published: 2009/08
The Caribbean region has been a hive of activity over the past five years as markets have opened up. The key beneficiary to date has been Digicel, which has aggressively targeted incumbents, generally run by Cable and Wireless. ...

Denmark (Country Regulation Overview)
Table of Contents Published: 2009/08
Denmark' s pro-competitive regulatory framework has encouraged an extensive and diverse range of competitors to tackle incumbent TDC' s dominance in fixed services. As of December 2008, TDC led the fixed-line market with an 82.1% market share. ...

Digicel: A Big Fish in an Increasingly Crowded Pond
Table of Contents Published: 2009/08
Caribbean, Central America and Pacific Island operator Digicel has established itself as a thorn in the side of incumbents since its launch in 2001. In the short term, Digicel' s prospects look strong. ...

Enterprise Strategy Review: Verizon Business closes in on leaders
Table of Contents Published: 2009/08
Verizon Business has established itself as one of the big four global service providers. It is increasingly challenging the other global leaders in key verticals and managed service areas. ...

Enterprise Strategy Scorecard 2009
Table of Contents Published: 2009/08
In global managed services to multinational corporations, Europe' s telecoms champions are being squeezed out of global leadership positions by their US Rivals. ...

Germany (Country Regulation Overview)
Table of Contents Published: 2009/08
Germany' s PSTN market opened up to competition on 1 January 1998 in accordance with the EU directive. Prior to this, only the data and mobile markets faced any form of competition from new operators. ...

IBM Builds Up its Cloud Offering
Table of Contents Published: 2009/08
In June 2009, IBM announced yet another string of Cloud computing-related offerings. More will follow. They are key deliverables in IBM' s cautious, pragmatic progression into the cloud. ...

In search of Incremental Revenues: The Telco in 'Support' Role
Table of Contents Published: 2009/08
As broadband markets mature, broadband service providers (BSPs) are seeking out additional revenue opportunities in order to re-energise broadband revenue growth. Are connected home support services the answer? ...

Informatica Vendor Analysis
Table of Contents Published: 2009/08
Informatica, one of the few remaining data integration software pure plays left in the market, seems to be doing a good job of riding out the macroeconomic storm. ...

IT Services in Malaysia: a market in its prime
Table of Contents Published: 2009/08
We expect the growing demand from the telecoms, financial services and public sector to spur growth of the Malaysian IT services market in the medium term. ...

Juniper Security Products
Table of Contents Published: 2009/08
Juniper Networks is a network infrastructure vendor that offers extensive security functionality in its switches and routers. It has an innovative approach to simplifying data centre infrastructure. It has important partnerships with major IT vendors. ...

KPN
Table of Contents Published: 2009/08
The year 2008 marked a change in KPN' s strategy, away from ' Attack, defend, exploit' to ' Back to growth' . However, in light of the economic downturn, KPN' s strategy has been revised once again, with a focus on cutting costs and increasing customer va ...

Location Intelligence: A Supply-Side Analysis
Table of Contents Published: 2009/08
Enterprises now have access to ever-increasing volumes of business data. But to get maximum value from this, they need to make better use of location to drive deeper business insights that improve their competitiveness and business performance. ...

Mexico (Country Regulation Overview)
Table of Contents Published: 2009/08
In the early 1990s the Mexican government privatised fixed incumbent Telmex, giving it seven years to invest in infrastructure before opening the market to competition. Since 1997 Mexico has had a competitive market for fixed long-distance services. ...

Operator Strategies for Mobile Broadband in Emerging Markets
Table of Contents Published: 2009/08
Mobile broadband in emerging markets is a very different proposition to that seen in mature markets. Mobile broadband is viable as a fixed-line alternative as long as operators can rise to the specific challenges of providing data in low-ARPU markets ...

PLDT continues to maintain its lead in the highly competitive Filipino telecoms market. Going forward, broadband, mobile and the SME segment will be key opportunities
Table of Contents Published: 2009/08
PLDT continues to maintain its lead in the highly competitive Filipino telecoms market. Going forward, broadband, mobile and the SME segment will be key opportunities. ...

Positioning for the Recovery: Multinationals Communication Priorities
Table of Contents Published: 2009/08
It is almost two years since the consumer ' credit crunch' took hold in financial markets, so it is timely to assess how multinational corporations have reacted to the economic downturn. ...

Reaching for the Tools to Handle Virtual Server Sprawl
Table of Contents Published: 2009/08
Controlling virtual server sprawl is mostly about management and procedures, but software helps, especially in larger installations. The tools on offer vary across the big three platform suppliers, and can be supplemented with third-party products. ...

Red Hat Middleware: Making Progress, but could do better
Table of Contents Published: 2009/08
Red Hat acquired open source middleware technology provider JBoss in early 2006 but did not manage to build momentum behind it until 2008. ...

Red Hat: a systems and identity management strategy in the making
Table of Contents Published: 2009/08
Two years ago Red Hat' s approach to systems management as well as identity and security management issues was unclear. ...

Retail Channel Strategies in Emerging Markets
Table of Contents Published: 2009/08
In emerging markets, it is essential for operators to identify the most successful distribution channels for marketing and selling their products in order to grow their customer base quickly and efficiently due to the high proportion of customers from the ...

SMEs in the UK: Attracted to Managed Services
Table of Contents Published: 2009/08
UK SMEs are aware of the benefits that new technology brings to their business. They are attracted by predictable monthly charging models and are good targets for bundled, managed and hosted services. There is clearly an opportunity for service providers ...

Telecom Argentina
Table of Contents Published: 2009/08
Telecom Argentina is delivering solid mobile and broadband growth, and has had good success with bundled services in its home market. It is starting to look outside of its borders into highly competitive neighbouring markets for new opportunities. ...

Telefonica International Wholesale Services
Table of Contents Published: 2009/08
This strong Latin player with a Central and Eastern European arm has moved from being a network provider to a regional platform supplier and now aims to become a global platform provider. ...

The Digital Dividend: An Overview of National Policies
Table of Contents Published: 2009/08
The digital dividend is seen as a public resource with an exceptional social, cultural and economic potential. How is it being allocated and for what uses? We examine approaches around the world ahead of the transition from analogue to digital. ...

The Role of Smart Enabler: Supply-Side Case Studies
Table of Contents Published: 2009/08
This is the third in a series of reports examining the potential and risk of the smart enabler role. In this report we provide an overview of the vendors providing solutions in the smart enabler market. ...

Tibco Silver Cloud Computing Platform: A Work in Progress
Table of Contents Published: 2009/08
While Tibco needs to more clearly define Tibco Silver' s attributes and build a clearer business case behind the product, it is early days for Tibco Silver(and for cloud computing itself), and Tibco has time to get it right. ...

Update on NSN's Wireless Infrastructure Strategy
Table of Contents Published: 2009/08
Despite its self-imposed strict profitability imperatives, NSN has set aggressive market goals for its wireless business, targeting the number one position. ...

Value-added Services for Big-Screen Mobile Broadband
Table of Contents Published: 2009/08
Mobile operators have spoken of the potential to boost revenues and margins by selling a range of value-added services. However, the potential options are unlikely to have a dramatic impact. Therefore, operators must focus on stringent network efficiency. ...

Zain in Africa: to sell or not to sell?
Table of Contents Published: 2009/08
Zain has confirmed that it is open to sell its African operations, a move which suggests that the owners want to divest themselves of Zain as a strategic asset and treat it as a portfolio asset. ...

A Fast Track to Operational Performance Management
Table of Contents Published: 2009/07
Performance management applications provide business managers with a quick and effective means of measuring performance against organizational goals in order to ensure continuous improvement and operational effectiveness. ...

America Movil
Table of Contents Published: 2009/07
America Movil remains the undisputed leader of the South & Central American telecoms markets. It is currently focusing on data services, expanding network capacity to accommodate its rising subscriber base, and targeting the under-penetrated markets. ...

Asia-Pacific Incumbent Performance and KPI Comparison
Table of Contents Published: 2009/07
This powerpoint presentation is complementary to the report Regional telecoms overview: Asia Pacific. It provides a high-level view of incumbent performance in the large, more developed markets in Asia-Pacific. ...

China Telecom's Strategy Targets Mobile Growth
Table of Contents Published: 2009/07
Following the restructuring of China' s telecoms market in 2008, China Telecom now has access to China' s immense mobile market. However, its lack of scale and mobile experience means that it is certainly the underdog in China' s mobile market. ...

Cloud Computing in IT Services: A Primer
Table of Contents Published: 2009/07
Cloud computing dominates discussions among enterprise IT customers as they look for better and more cost-effective ways to operate IT services. But there is still far too much hype for surrounding what constitutes a cloud and how this will evolve. ...

Datang Mobile: a TD-SCDMA leader
Table of Contents Published: 2009/07
Datang Mobile is a leader in the TD-SCDMA market in China, with a significant market share. It has strong R&D capabilities and is participating in TD-SCDMA and TD-LTE standard development. ...

Do in-Memory Databases Offer Anything New?
Table of Contents Published: 2009/07
In-memory databases are not new. However, the technology has received a lot of renewed attention recently from both the press and vendor community as they attempt to widen the technical appeal of in memory. ...

Enterprise Strategy Review: T-Systems cuts its losses
Table of Contents Published: 2009/07
T-Systems is the last of the big five telco-led global service providers to feature in our Enterprise Strategy Review series; and the first to question the global ICT services model. ...

Enterprise Virtual Desktop Alternatives: A Market Scan
Table of Contents Published: 2009/07
Desktop virtualisation is an innovation hotspot in 2009. There are more than 25 vendors active in this market, ranging from market leaders Citrix and VMware through leading followers to start-ups driving specific innovations. ...

Finland (country regulation overview)
Table of Contents Published: 2009/07
The fragmented nature of the Finnish fixed market has led to competition between former local and long-distance operators branching out into each other' s markets. This competition has been healthy for the development of the fixed market in Finland. ...

France Telecom (wholesale)
Table of Contents Published: 2009/07
France Telecom has an extensive, well-developed international wholesale operation and a national wholesale unit. Both units achieved positive revenue growth in 2008. ...

Fujitsu in UK Public Sector: Major Player Driven by Global Strategy
Table of Contents Published: 2009/07
Fujitsu has built a significant footprint in the UK public sector where it is principally an infrastructure and application outsourcing player providing desktops and desktop services, hosting and data centres. ...

Global Mobile Market Outlook: 2009-14
Table of Contents Published: 2009/07
With the publication of Ovum' s latest mobile forecasts it is appropriate to provide a perspective on the story behind the numbers. This report looks at the issues shaping our latest wireless figures during the next five years. ...

IBM Security Products
Table of Contents Published: 2009/07
IBM has built a comprehensive suite of security products through the acquisition of several vendors, notably ISS, and by organic development in Rational and Tivoli. It is now a major player in the sector. This detailed survey examines its capability. ...

IBM Smarter Cities - an invitation to change
Table of Contents Published: 2009/07
IBM' s Smarter Cities campaign is a rich showcase for IBM' s capabilities. There is a compelling case to be made that Smarter City-type thinking will gain the upper hand, but that doesn' t mean it will happen fast enough for IBM' s liking. ...

Integrated Vendors for Integrated Security
Table of Contents Published: 2009/07
Security products are increasingly being sold as integrarted product suites, sometimes bringing in products beyond the security domain. This report examines how far users want this process to go and the implications for the businesses that buy them. ...

IP Peering: Priorities and Developments
Table of Contents Published: 2009/07
Carriers use IP to carry increasing volumes of traffic, necessitating the efficient exchange of IP traffic between ISPs. The largest ISPs are becoming more restrictive over whom they will peer with, and smaller ones are becoming more open. ...

Is the 'mobile-only' telco dead?
Table of Contents Published: 2009/07
Recently, members of Ovum' s mobile strategy team brainstormed on the future of 'mobile-only' operators. These slides are a summary of our deliberations and what we see as the future for such operators. ...

IT Services in South Africa: unstoppable despite the slowdown
Table of Contents Published: 2009/07
We expect the growing demand from the public sector, financial services and the telecoms industry to spur the growth of the South African IT services market in the medium term. Large investments are anticipated from these sectors. ...

KPN (wholesale)
Table of Contents Published: 2009/07
KPN International' s strategy focuses on the combination of enterprise and wholesale customers, meanwhile KPN is revamping its national wholesale business by investing in a next-generation network. ...

Mobile Application Stores: BlackBerry App World
Table of Contents Published: 2009/07
Since the launch of RIM' s on-device application store, BlackBerry App World, Ovum has tried out the service and looked more closely at its implementation. This report can be read in conjunction with Ovum report Mobile application stores: BlackBerry. ...

Next-Generation Access Country Overview: Korea
Table of Contents Published: 2009/07
Korea is one of the most advanced broadband markets in the world, with fibre-based subscriptions constituting 44.5% of total broadband subscriptions as of March 2009. Almost all of the Korean operators have focused on infrastructure-based competition. ...

Next-generation access development: defining trends
Table of Contents Published: 2009/07
The development of NGA networks has the potential to alter the broadband landscape for the better, ushering in a more dynamic playing field. The cost of NGA rollout is stimulating infrastructure-sharing between incumbents, altnets and utilities. ...

NSN's Asia-Pacific Analyst Event Highlights Managed Services
Table of Contents Published: 2009/07
Nokia Siemens Networks (NSN) held an analyst event in Singapore in June 2009 focusing on its Asia-Pacific strategy. Themes included managed services, enabling network efficiency, using a consulting-led sales approach, and dealing with the data explosion. ...

ON Vendor Profile: NEC
Table of Contents Published: 2009/07
NEC has solid technology, R&D operations, corporate backing, and tier-1 experience in two of the world' s largest optical networking markets. Over the last few quarters, its global position has improved. ...

Opportunities and Challenges for SAS in an on-demand world
Table of Contents Published: 2009/07
SAS was one of the first BI vendors to dip its toe into the on-demand market. This research looks at the on-demand BI opportunity for SAS and how the company can leverage its experience to exploit its BI and analytical strengths in the cloud. ...

Red Hat turns Open Source into Big Business
Table of Contents Published: 2009/07
With $653 million in revenues in fiscal 2009 (ended February), Red Hat is well on its way to fulfilling becoming the first $1 billion open source software vendor. To continue apace it needs to tighten up execution and improve marketing. ...

Regional Telecoms Trends: Eastern Europe
Table of Contents Published: 2009/07
With low fixed-line penetration in Eastern Europe(average 27% in 2008, compared to 49% in Western Europe) and competitive pressure from mobile in the form of high fixed-to-mobile substitution (FMS), fixed revenues continue to decline. ...

Retail Channel Strategies: Self-Service Online Portals
Table of Contents Published: 2009/07
Self-service online portals are an essential tool for telcos aiming to improve the customer experience and provide a key differentiator against their competitors. Self-service also enables the telco to significantly reduce its customer care costs. ...

SAP
Table of Contents Published: 2009/07
SAP holds an enviable position at the top of the enterprise applications market. Its business rests on two strong, stable pillars: software products and software support services. However, the recession has taken a toll. ...

SMEs in India: A Diverse Market
Table of Contents Published: 2009/07
SMEs in India are highly price sensitive, less exposed to the global market, and are optimistic about spending in the current economic crisis. There is a great diversity of suppliers and SMEs are keen to move to more opex-based models. ...

SMEs in Japan: mobility low on the agenda
Table of Contents Published: 2009/07
SMEs in Japan see investment in communications as important to support their business but are very cost conscious and keen to move to more opex-based models. ...

SMEs in Korea: Keen on Mobile Unified Communications
Table of Contents Published: 2009/07
SMEs in Korea see investment in communications as essential to support their business but are keen to move to more opex-based payment models. ...

Submarine Cable in Asia: Bubble or Business as usual?
Table of Contents Published: 2009/07
Strong Internet growth and rising demand for redundant capacity in Asia-Pacific are driving renewed submarine cable investment. Some commentators have wondered if this is a bubble that is going to burst. Ovum doesn' t think so, but there is potential for ...

Telco KPIs: 1Q09 analysis
Table of Contents Published: 2009/07
Presentation, comparison and analysis of the world' s top telcos' financial and operational KPIs for 1Q09. ...

Telecom Italia Sparkle
Table of Contents Published: 2009/07
Telecom Italia Sparkle' s performance in 2008 was slightly disappointing, with a single-digit fall in wholesale revenues. However, the company continues to build on its strengths in the Mediterranean and South & Central America. ...

Telefonica Latin America
Table of Contents Published: 2009/07
Telefonica Latin America is now Telefonica' s biggest unit, and is the company' s growth engine in terms of both subscribers and revenues. Its converged offering is performing well despite the high levels of competition in the market. ...

Telmex and Telint
Table of Contents Published: 2009/07
Telefonos de Mexico (Telmex), the leading player in the Mexican fixed-line market, is focusing on broadband services and the enterprise segment to drive growth. Its main challenges remain declining revenues and competition from cable-TV operators. ...

The Cloud Computing Landscape: A Market Scan
Table of Contents Published: 2009/07
Cloud computing has now become part of the IT lexicon, but what is it, how is it relevant to the enterprise and who are the players? This report presents a quick introduction to cloud computing and offers some perspective for enterprises. ...

The LTE Business Case: Device Roadmap
Table of Contents Published: 2009/07
Devices to support the roll out of LTE networks will be commercialised in phases. Data-only devices will accompany the initial rollout plans of mobile operators during 2010. ...

The LTE Business Case: Finance
Table of Contents Published: 2009/07
This report examines the finance sector' s perspective on LTE and how deployments are to be financed. Our research reveals a great deal of scepticism towards LTE among the financial sector, not helped by current macroeconomic conditions. ...

The LTE Business Case: Networks
Table of Contents Published: 2009/07
Almost all of the main CDMA and GSM/UMTS operators have announced their commitment to deploy LTE technology. However, even for 3GPP players, the introduction of LTE services is not as ' smooth and natural' as claimed. ...

The LTE Business Case: Services and Business Models
Table of Contents Published: 2009/07
LTE is currently in hype phase and we have yet to see some concrete evidence of new services and revenues to support the business case. Many operators are committing to LTE in their roadmaps, but in most cases planned services are sketchy at best. ...

The LTE Business Case: Spectrum
Table of Contents Published: 2009/07
LTE looks set to be deployed on the 2.6GHz band and the digital dividend spectrum. While several auctions have signalled that the appetite for high spectrum prices remains, Ovum does not expect a repeat of the high prices previously paid for spectrum. ...

The LTE Business Case: Survey
Table of Contents Published: 2009/07
We recently surveyed our clients regarding the LTE business case, giving respondents the chance to voice their opinions on the topic. This report summarises the responses received for the survey and highlights the most common and atypical views. ...

The Role of Smart Enabler: Positioning for Growth in the Open Mobile Market
Table of Contents Published: 2009/07
The operator as a smart enabler is generating a lot of excitement. We agree that there is potential in the smart enabler role, but warns that the industry is in danger of dressing it in too much hype and viewing it as a ' silver bullet' . ...

The Role of Smart Enabler: The Framework Unwrapped
Table of Contents Published: 2009/07
This is the second in a series of reports examining the role of smart enabler. Here we will see how first-generation enablers can be further developed, and examine the difficulties in exploiting second-generation enablers. ...

The status of mobile termination regulation in Europe in 2009
Table of Contents Published: 2009/07
As all countries (including the two most recent member states) have now conducted at least the first round of market analysis, here we provide a detailed analysis of the status of mobile termination. ...

The UK IT Outsourcing Market
Table of Contents Published: 2009/07
This is a presentation to be read in conjunction with the Ovum report: UK ITO: opportunities in a recession (July 2009). ...

Top IT Projects for The Transforming Service Provider
Table of Contents Published: 2009/07
This report reviews the critical projects that telecoms service providers (SPs) need to undertake to transform their IT systems. The report identifies a best practice approach that helps the SP deliver key transformation objectives. ...

UK Public Sector: S/ITS market trends and forecasts
Table of Contents Published: 2009/07
This update studies recent developments in the public sector software and IT services market; it includes an analysis of major events of the last few months and identifies the emerging trends currently defining the sector. ...

Unleashing China's Rural Mobile Market
Table of Contents Published: 2009/07
Fixed and mobile services are now well established in China' s urban regions. The outlook of intensifying competition and slowing growth in urban regions is in stark contrast to rural regions where there is still an abundance of new customers. ...

What next for BT Global Services?
Table of Contents Published: 2009/07
While there may be operational and strategic consolidation to come at BT Global Services, we still expect that it will defend its strong position as a global market leader under ownership of BT. ...

1Q09 Telco Financial Results: Earnings Pressure Leading to Cost Control
Table of Contents Published: 2009/06
Our initial review of 1Q09 telco results finds that, over the last two quarters, SPs have reacted quickly to adjust their cost base and cut discretionary capex: sustainability and profitability metrics have declined for many SPs, but modestly. ...

Autonomy
Table of Contents Published: 2009/06
Autonomy, the UK' s second biggest software company, has continued to beat market expectations and trends with a record rise in profits and revenues driven in part by firms scrambling to address EDD and comply with US eDisclosure regulations. ...

Capex and Equipment Market Update: 1Q09
Table of Contents Published: 2009/06
Wireline equipment sales fell 13% in 1Q09, with all segments down. There was strong capex growth in India, China, and South America, weak growth in Europe, and declines in North America and Asia-Pacific. Emerging markets will be key to growth in 2009. ...

Disruptive Technologies and the Wireline Telco
Table of Contents Published: 2009/06
This is part three in our series of four reports, which look at the disruptive trends facing the wireline telco. This report identifies the various disruptive technologies and how they will affect the telco. ...

European Wholesale Market Share 2007-2008: the detail
Table of Contents Published: 2009/06
In the second part of Ovum' s annual analysis of the size and make-up of the European wholesale market, we compare 25 players through a close look at the domestic and international voice and non-voice markets. ...

Forecast: Enterprise Ethernet Services, Asia-Pacific
Table of Contents Published: 2009/06
AP' s Ethernet market continues modest growth in Japan on a large base: revenues of $5.1B in 2008 will reach $7.5B by 2014. A few other developed markets have high penetration rates but bandwidth growth and new verticals will push these markets as well. ...

FTTH/FTTB Asia-Pacific subscriber forecast with selected country detail
Published: 2009/06
At the end of 1Q09 there were over 30.8 million FTTH/FTTB subscribers in Asia-Pacific, with South Korea, Hong Kong, Japan, Taiwan, Singapore, and China leading in terms of household penetration. With the exception of Japan all are showing strong growth. ...

FTTx in Asia-Pacific: Singapore and Taiwan
Table of Contents Published: 2009/06
Ovum conducted its third independent assessment of broadband deployments and service drivers in AP, with a specific focus on FTTx. This report is an update to the study we published in April 2008. This section covers Singapore and Taiwan. ...

Global Crossing (wholesale)
Table of Contents Published: 2009/06
This global service provider has built and maintained a profitable mix of enterprise and wholesale businesses since emerging from bankruptcy. Consolidated revenues have returned to growth. ...

HP/EDS: Waiting for The Synergies to Shine Through
Table of Contents Published: 2009/06
HP' s purchase of one of the industry' s leading outsourcers, just as the economy soured and more customers turned to outsourcing, was a stroke of good timing that continues to pay dividends. ...

Informed Consent: How to use BPO effectively
Table of Contents Published: 2009/06
This report serves as a guide to client organisations interested in understanding key strategic issues in business process outsourcing (BPO). It details current BPO strategy trends, recommendations and best practices. ...

Ireland (country regulation overview)
Table of Contents Published: 2009/06
In June 2003 ComReg awarded 70 organisations with general and basic licences to provide telecoms network services in Ireland. However, Irish incumbent Eircom remains in a strong market position. ...

IT Services in Mexico: Slowly but Steadily Maturing
Table of Contents Published: 2009/06
We expect the growing demand from financial services, telecoms, and the public sector to spur growth in the Mexican IT services market in the medium term. However, investments from these sectors are not large at present. ...

Japan (country regulation overview)
Table of Contents Published: 2009/06
The telecoms market in Japan was liberalised in 1985 and competition was further promoted by splitting NTT into NTT East and NTT West in 1999. Other pro-competitive measures were then introduced including local loop unbundling and carrier pre-selection. ...

Logica
Table of Contents Published: 2009/06
Logica is making many of the right moves to tackle the recession head-on, through extensive restructuring, investments in sales growth, cost reduction, and a focus on outsourcing. ...

Lufthansa Systems
Table of Contents Published: 2009/06
German IT services supplier Lufthansa Systems, the IT arm of Lufthansa Group, is feeling the effects of the current financial crisis. It is trying to counterbalance this by raising its overall profitability by expanding offshore and nearshore resources. ...

Market Trends for Optical Amplifiers
Table of Contents Published: 2009/06
The amplification market is very competitive and dominated by incumbent suppliers. Opportunities exist for new entrants and technologies, particularly for per-channel and narrowband amplification. ...

Millicom
Table of Contents Published: 2009/06
Millicom is a diverse and geographically spread mobile operator, with the bulk of its operations in South & Central America. It has invested heavily into African markets where it has been achieving good growth. ...

Mobile Money in Emerging Markets
Table of Contents Published: 2009/06
Activity in mobile payment services (and more broadly mobile money services) is accelerating in many emerging markets. The market is still in its infancy, yet it has the potential to become a mass-market service. ...

Multi-Screen Video: Matching Demand to Devices
Table of Contents Published: 2009/06
Ovum recently conducted a consumer survey into online video and the ways consumers view and move video across multiple devices. The ability to view the same video content on multiple devices is now a central plank of many content providers' strategies. ...

Oi
Table of Contents Published: 2009/06
Oi has emerged as the leading telecoms service provider in Brazil through a series of recent acquisitions. Its focus on converged multi-play offerings as well as the mobile segment is expected to drive its growth. ...

ON Vendor Profile: Ciena
Table of Contents Published: 2009/06
Ciena is a global provider of optical, broadband, and data equipment targeted at specific applications. Ciena has relied heavily on its home market of North America, however, the company has made strides in expanding into EMEA and Asia-Pacific. ...

Process Improvement Overview: Where to Invest?
Table of Contents Published: 2009/06
This report is a guide to selecting the approaches to process improvement that most closely address process pain points and how to avoid process improvement pitfalls. ...

Red Hat (vendor analysis)
Table of Contents Published: 2009/06
Verizon Business is one of the first vendors to offer on-demand provisioning of computing resources over the web in a service aimed at enterprise customers. ...

Red Hat turns Open Source Into Enterprise Assets
Table of Contents Published: 2009/06
Red Hat is the biggest open source software success story - a rebuke to those who, only a few years back, wondered whether open source companies could make any money at all. ...

Red Hat's Linux Strategy: expanding the Linux footprint
Table of Contents Published: 2009/06
Red Hat has been the most successful Linux provider to date, with more than 2.5 million subscriptions sold by the end of 2008. It intends to build on this success with a continuing focus on the price performance of Linux. ...

SAS
Table of Contents Published: 2009/06
As one of the few remaining independent business intelligence (BI) and analytics vendors left in the market, over the past decade SAS has consistently ridden the peaks and troughs of the BI and analytics market with modest ease. ...

SMEs in China: promising in mobility
Table of Contents Published: 2009/06
SMEs in China are less exposed to the global market and are optimistic about spending in the economic crisis. They are keen to move to opex-based models and are increasing their expenditure share of mobile services to support their growing mobility. ...

SMEs in Malaysia: tough market for service providers
Table of Contents Published: 2009/06
SMEs in Malaysia are highly price sensitive but will continue to invest in telecoms to support their business. They will be keen to move to more opex-based models and seek greater efficiencies in proven and mature services. ...

SMEs in Singapore: keen on managed services
Table of Contents Published: 2009/06
Here we present the views of the 100 SMEs in Singapore who took part in our SME survey. SMEs in Singapore are highly exposed to the global market but are still optimistic about spending in the current economic crisis. ...

SMEs in Turkey: a strong price focus
Table of Contents Published: 2009/06
Ovum recently asked a sample of Turkish SMEs about their communications needs and preferences as part of a global SME survey. This report outlines the key findings of that research. ...

Software AG
Table of Contents Published: 2009/06
Software AG has continued its success story into 2009, with the company maintaining the consistently positive financial performance that it has realized since the 2007 acquisiton of webMethods. ...

Software: an untapped revenue source for network element vendors
Table of Contents Published: 2009/06
Ovum surveyed major telecom equipment vendors to gauge their views on how they package, market, and sell network equipment software. Vendors are still struggling to move software development from an overhead to a profit center model. ...

Sopra Group
Table of Contents Published: 2009/06
Sopra Group, the French IT services player, continues to show good results: its success mostly attributed to its ability to nurture key accounts, which is providing it with a steady revenue stream. ...

South Africa (country regulation overview)
Table of Contents Published: 2009/06
With the liberalisation of the fixed-line market in 2006, the second licence was awarded to Neotel (a subsidiary of India-based Tata Communications), which ended the incumbent Telkom South Africa' s decade-long monopoly. ...

Spain (country regulation overview)
Table of Contents Published: 2009/06
The Spanish fixed market was fully liberalised in December 1998. Telefonica remained a monopoly operator until January 1998, when Retevision (Auna) was awarded a fixed network licence. For 11 months, the companies operated in a duopoly. ...

Steria
Table of Contents Published: 2009/06
Steria provides IT-enabled business services including IT and business process outsourcing to the public, financial, manufacturing, utilities, transport and telecommunications sectors in Europe. Its strongest markets are the UK, France and Germany. ...

Telecom Egypt
Table of Contents Published: 2009/06
Telecom Egypt has the largest fixed-line customer base in the Middle East, high margins, low debt and good cash-generating ability. However, revenue growth in its core business has stagnated. ...

Telefonica
Table of Contents Published: 2009/06
Telefonica is the world' s fifth largest telecoms service provider and a top 100 company worldwide (based on revenues for 2008) and in the top 50 companies by market capitalisation. ...

TeliaSonera
Table of Contents Published: 2009/06
TeliaSonera is a diverse operator, with a large number of fixed and mobile operations spanning both Europe and Asia. ...

The Role of Proprietary Software in BPO
Table of Contents Published: 2009/06
This report is part of Ovum' s ongoing ' sustainable BPO' research theme. It seeks to demystify the convergence of IT and BPO through examples of IT and BPO service providers' use of proprietary software to support BPO services. ...

Trends in Wholesaler Profitability
Table of Contents Published: 2009/06
In the last decade wholesale telecoms has dramatically increased in importance, along with the variety and complexity of retail communications services. ...

UK Criminal Justice: S/ITS market forecasts and trends
Table of Contents Published: 2009/06
It is six months since we last revised our forecasts for the UK criminal justice software and IT services market. This report reviews those forecasts and the assumptions on which they are based, reflecting any changes to our forecasts from 2009 onwards. ...

UK IT Outsourcing: Opportunities in a Recession
Table of Contents Published: 2009/06
The UK remains a strong advocate of outsourcing due to its favourable labour laws and open-borders approach to service delivery, including in parts of the public sector. ...

Update on Alcatel-Lucent's Wireless Infrastructure Strategy
Table of Contents Published: 2009/06
Alcatel-Lucent announced its new wireless strategy in late 2008. Principal Analyst Julien Grivolas gives an update on where Alcatel-Lucent stands in the wireless infrastructure market and analyses the impact of its key strategic decisions. ...

Verizon CaaS: On-Demand Resources for Enterprise Customers
Table of Contents Published: 2009/06
Verizon Business is one of the first vendors to offer on-demand provisioning of computing resources over the web in a service aimed at enterprise customers. ...

A comparison of digital strategies for economic recovery
Table of Contents Published: 2009/05
In light of the global economic downturn, a number of NRAs and governments have announced far-reaching and ambitious plans to make the communications sector the growth engine of the 'new economy'. We provide a comparison of the key strategies so far. ...

ALM and SOA: lifecycles in a parallel universe?
Table of Contents Published: 2009/05
One of the main purposes of service-oriented architecture (SOA) is to slice through software silos to help organizations grow more Agile in automating their business processes. Effective governance is essential if SOA is to deliver on these promises. ...

Atos Origin UK public sector: clear focus helps raise profile
Table of Contents Published: 2009/05
Here we analyse Atos Origin' s position in the UK public sector software and IT services market by considering the strengths and weaknesses of its strategy in light of current market conditions. ...

BI makes sustainability sense
Table of Contents Published: 2009/05
Attention is being given to how software can be used to help companies implement and monitor environmental sustainability efforts. BI and analytics technologies allow companies to report their carbon emissions and track and analyse ' green' initiatives. ...

Cable & Wireless (wholesale)
Table of Contents Published: 2009/05
Acquisitive long-established telco takes actions to focus on larger, more sustainable business from enterprise and wholesale customers. However, it continues to be reticent about its commitment to the wholesale market. ...

Cable migrates toward all-IP with DOCSIS 3.0
Table of Contents Published: 2009/05
50 - 100+Mbps ultra-fast data services get the hype, but DOCSIS 3.0 helps MSOs improve even their lowest tier offerings as they strategically convert spectrum from video to IP. What they really want is the ability to offer interactive value-added services ...

Cloud communications services: the future of enterprises managed services
Table of Contents Published: 2009/05
Here we provide an insight into the future of enterprise communications and discuss the benefits of next-generation enterprise managed services for enterprises. ...

European wholesale market share 2007-2008: the big picture
Table of Contents Published: 2009/05
In Ovum' s annual analysis of the size of the European wholesale market and the share of the major players, Fernanda Veiga demonstrates the continued importance of a telco' s wholesale business to its revenues. ...

Financial Deals Industry Insight - Telecommunications (1Q09)
Table of Contents Published: 2009/05
This presentation analyzes M&A, vendor financing, private placements, and public offerings in telecom during 1Q09, along with the trend for the last five quarters - detailed by sector, geography, and deal size - with a focus on key emerging markets. ...

Forecast Update: Optical Networks, Global and Regional
Table of Contents Published: 2009/05
Global optical networking (ON) revenues increased by a respectable 9% in 2008, reaching $16.3 billion and marking a fifth consecutive year of growth. But global ON' s expansion is set to end in 2009. ...

FTTx in Asia-Pacific: China and Hong Kong
Table of Contents Published: 2009/05
Ovum conducted its third independent assessment of broadband deployments and service drivers in the AP region, with a specific focus on FTTx. This report is an update to the study we published in April 2008. This section covers China and Hong Kong. ...

FTTx in Asia-Pacific: India
Table of Contents Published: 2009/05
Ovum conducted its third independent assessment of broadband deployments and service drivers in the Asia-Pacific region, with a specific focus on FTTx. This report is an update to the study we published in April 2008. This section covers India. ...

FTTx in Asia-Pacific: Indonesia, Malaysia, Philippines, Thailand, and Vietnam
Table of Contents Published: 2009/05
Ovum conducted its third independent assessment of broadband deployments and service drivers in AP, with a specific focus on FTTx. This section covers Indonesia, Malaysia, the Philippines, Thailand, and Vietnam. ...

Global Services Contracts 2H08: Competition Calling
Table of Contents Published: 2009/05
Global megadeals have all but disappeared from view in the fourth of our half-yearly reports on international managed services contracts. ...

Green supply chains: a large but daunting opportunity
Table of Contents Published: 2009/05
Enterprise applications vendors have a substantial market opportunity in solutions for sustainable supply chain management. The opportunity is driven by several factors, including the prospect of tougher environmental regulation. ...

Hong Kong prepaid mobile market
Table of Contents Published: 2009/05
Hong Kong is one of the most competitive and mature telecoms markets in the Asia-Pacific region. Although Hong Kong operators have traditionally received more revenues from postpaid services, prepaid is becoming increasingly important. ...

Huawei rides its ambitions to top tier of global vendors in 2008
Table of Contents Published: 2009/05
Huawei continues to confound skeptics. As it delivers astounding revenue growth and faster innovation, it remains eager to improve and learn from others: customers, suppliers, competitors, and - yes - even industry analysts. ...

iBasis (wholesale)
Table of Contents Published: 2009/05
iBasis continues to hold its own in a competitive wholesale market, although revenue in 2008 slipped about 5% to $1.32 billion. iBasis should invest in increasing its portfolio of non-voice services. ...

IMS: operator strategies and business cases
Table of Contents Published: 2009/05
The frantic buzz that surrounded IMS from 2004 to 2007 has died down, and it would be easy to think that it had fallen entirely by the wayside. But in fact operators still see IMS as a crucial part of their future network architectures. ...

IT services in Argentina: lucrative in the long run
Table of Contents Published: 2009/05
The Argentinean IT market shows growing demand for IT services driven by investments from the telecoms industry, financial services and the public sector. ...

IT services market in the Philippines: a fledgling ready to take flight
Table of Contents Published: 2009/05
Despite poor economic conditions and the lack of interest shown towards IT adoption by enterprises in the past, the Philippines is expected to show stronger growth in technology adoption in the coming five years. ...

Lockheed Martin Information Systems & Global Services
Table of Contents Published: 2009/05
Lockheed Martin Information Systems & Global Services (IS&GS) is the information technology division of Lockheed Martin, the world' s largest defence contractor in revenue terms. ...

LTE/SAE strategies of the main mobile infrastructure vendors
Table of Contents Published: 2009/05
At a time when LTE is one of the hottest topics in the wireless industry, Principal Analyst Julien Grivolas gives an update on where vendors stand in this domain, on both the radio and the core network sides. ...

Malaysia (Country Regulation Overview)
Table of Contents Published: 2009/05
Malaysia has three fixed line voice service providers, with the incumbent Telekom Malaysia holding more than 90% market share in December 2008. Telekom Malaysia lost its monopoly status in 1993 when the second licence was awarded to Maxis Communications. ...

Mobile Broadband Users and Revenues Forecast Pack to 2014
Table of Contents Published: 2009/05
Ovum' s research forecasts that the number of active users accessing the Internet via mobile broadband will grow to over 2 billion globally by the end of 2014. More significantly by 2014 it will become the first mass market data application since SMS. ...

New dynamics in digital advertising
Table of Contents Published: 2009/05
The digital advertising industry is changing fast, sending reverberations down the length of the value chain. With consumers taking greater control of their viewing, companies are re-evaluating their digital media assets and finding new ways of engaging. ...

Next-generation access: new broadband dynamics in developed markets
Table of Contents Published: 2009/05
Next-generation access (NGA) has become a politically charged issue as countries race to become digital leaders. NGA can usher in a new era in which high-speed broadband infrastructure (namely the access network) becomes akin to utility infrastructure. ...

NGN policies in Asia-Pacific: bold move or wishful thinking?
Table of Contents Published: 2009/05
This report presents NGN policies in Asia-Pacific: bold move or wishful thinking? ...

Novell: towards managing the data centre
Table of Contents Published: 2009/05
In 2007 Novell published a system management blueprint that highlighted the wide gap between its ambitions and its capabilities. In 2008 the company narrowed the gap, mostly via acquisitions. However, it still has a long way to go. ...

Oman (country regulation overview)
Table of Contents Published: 2009/05
In the fixed line market, the incumbent Oman Telecommunications Company (Omantel) has maintained its monopoly status since the launch of its services in 1999. In November 2008 the TRA awarded the second fixed line licence to Nawras. ...

ON Vendor Profile: Alcatel-Lucent
Table of Contents Published: 2009/05
Alcatel-Lucent is the optical vendor to beat but faces challenges in the metro WDM market. ...

ON Vendor Profile: Tejas Networks
Table of Contents Published: 2009/05
Little known globally, Tejas is #2 in India and #1 within incumbent operators. Its past focus on India' s aggregation (multiservice SDH) market is broadening on top of this success and steady support from a mix of global investors (VC firms and vendors). ...

Ovum UK IT services Vendor Watch: first quarter calendar year 2009
Table of Contents Published: 2009/05
In this report, Ovum provides an analysis of the UK IT services market, with a focus on the top-ten providers' UK strategies, the most recent available financial results and contract awards. ...

Sage
Table of Contents Published: 2009/05
The Sage Group continues to deliver respectable results amid the deepening economic crisis, due to its diverse product portfolio, a mix of business models and wide geographic coverage. However, the firm's North America business remains a sore spot. ...

Saudi Telecom
Table of Contents Published: 2009/05
Saudi Telecom Company (STC), the Saudi Arabian incumbent, is one of the largest players in the region. Yet new competitors, fixed-to-mobile substitution and the economic downturn threaten its core domestic growth. ...

Should we be managing ITO and BPO engagements differently?
Table of Contents Published: 2009/05
ITO and BPO are very different beasts. Although both fall under the umbrella named ' outsourcing' , the level of impact, breadth, maturity and skill sets associated with them can vary substantially. ...

SIP trunking: US and European trends
Table of Contents Published: 2009/05
SIP trunking represents the latest phase in evolution of fixed voice access for business customers - from analogue to digital to IP - and a further step towards all-IP networks. ...

Six technology trends that BI cannot ignore
Table of Contents Published: 2009/05
The IT industry has a habit of pairing off old and new technologies. Here we take a practical look at some of the latest technology developments and trends that might impact the business intelligence (BI) software market. ...

SMEs in United Arab Emirates: slow to adopt advanced telco services
Table of Contents Published: 2009/05
Here we present the results of our survey of SMEs in United Arab Emirates, outlining their budget priorities, as well as their attitudes to telecoms sourcing and usage. ...

Steria in UK public sector: taking global delivery to market
Table of Contents Published: 2009/05
With a new global delivery model and significant BPO, IT outsourcing and systems integration skills, Steria has the potential to become a significant force in the UK public sector. ...

Telco KPIs: full year 2008 analysis
Table of Contents Published: 2009/05
Presentation, comparison and analysis of 20 of the top telco' s financial and operational KPIs for 2008. ...

Telco TV success indicators
Table of Contents Published: 2009/05
Telco TV success or failure hinges on the combination of drivers and barriers in a given market. In this report Ovum identifies seven key criteria that will help navigate a pathway for new entrants into the pay-TV market. ...

Teradata
Table of Contents Published: 2009/05
Teradata, a company that has traditionally focused on large-scale data warehouses, is expanding its product line to support users that do not require the full range of enterprise-class scalability and features of its full-blown product. ...

The Cloud: a Wi-Fi wholesaler case study
Table of Contents Published: 2009/05
Having established a strong set of operator relationships while using multiple business models and delivery channels to bring wireless access to the mass market, The Cloud is poised to become the leading pan-European Wi-Fi wholesaler. ...

The triple-play opportunity for satellite operators
Table of Contents Published: 2009/05
Moving into any broadband market will carry significant risks and satellite operators must plan their strategies carefully and cautiously. Partnership seems to make sense now, but may not last and the satellite operator may not be the main beneficiary. ...

UAE (country regulation overview)
Table of Contents Published: 2009/05
The United Arab Emirates (UAE) telecoms market is a duopoly, with incumbent Emirates Telecommunication Corporation (Etisalat) and Dubai-based Emirates Integrated Telecommunication (EITC) both offering fixed line, mobile and data services. ...

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