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| Caribbean Contact Center & BPO Report 2008 - 2010 |
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| Table of Contents Published: 2008/07 |
| The Caribbean Nearshore market continues to expand its distinct niche within the service globalizationoutsourcing trend. Its competitive metacare ? ratings - or customer care delivery quality to end consumers - suggests that U.S. corporations who contract ... |
| Philippines IT & BPO Services Executive Report 2008 |
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| Table of Contents Published: 2008/05 |
| Philippines IT & BPO Services Executive Report 2008 offers strategic guidance and detailed decision making cost estimates and economic handlers to corporate buyers, vendors, investors and executives about how to compare and evaluate Philippines Cities for ... |
| Brazil IT Services Executive Report 2008 |
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| Table of Contents Published: 2008/02 |
| The Brazil IT Services Executive Report 2008 gives strategic city-by-city talent analysis, IT Engineer graduation stock and graduation density forecasts, local and international service supplier profiling and analysis, real estate costs, tax evaluation, i ... |
| Mexico IT Services Executive Report 2008 |
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| Table of Contents Published: 2008/02 |
| The reports find that Mexico' s current 140,000 IT professional workforce will exceed 200,000 by 2010. Mexico' s IT sector is estimated at US$10.1 billion with US$1.6 billion in total outsourcing revenues. The report finds that Mexico' s internal IT Marke ... |
| Central America Call Center Report 2007 |
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| Table of Contents Published: 2006/05 |
| This report on the Central America Contact Center market complements the Zagada Institute's earlier published Caribbean Call Center Report and evaluates the advantages of Central America in relationship to the Dominican Republic, Mexico and Argentina in t ... |
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