Retail VoIP in Western Europe: forecasts 2005-2010

Table of Contents

• Introduction
  • The development of retail VoIP in Europe
• Taxonomy of VoIP
  • Three business models for mass-market VoIP
• Snapshot of retail VoIP
  • VoIP subscribers
  • Usage patterns
  • Skype
  • Private VoIP applications
  • Pricing
• Barriers and drivers of retail VoIP
  • Broadband
  • Cable
  • POTS
  • Carrier-internal VoIP
  • Incumbents
  • Naked DSL
• Individual markets
  • Austria
  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • Forecasts
  • Author, acknowledgements and disclaimer

Figures and Tables

• Figure 1 Call and payment flow for typical voice sold with access VoIP
• Figure 2 Call and payment flow for typical voice sold without access
• Figure 3 Call and payment flow for typical DIY VoIP
• Figure 4 Skype downloads, worldwide registered users and estimated active users to June 2005
• Figure 5 Skype minutes of use per registered user and active user, October 2004--June2005
• Figure 6 Simultaneous users of Skype, September 2003--June 2005
• Figure 7 Skype penetration as a percentage of broadband subscribers
• Figure 8 Skype usage as percentage of all fixed calls, first quarter 2005
• Figure 9 Total fixed voice minutes, first quarter 2005
• Figure 10 Factors shaping retail VoIP business plans
• Figure 11 Difference in price between Tele2 POTS and leading national VoIP provider
• Figure 12 Incumbent share of national fixed-to-fixed minutes, fourth quarter 2003--fourth quarter 2004
• Figure 13 Broadband penetration rates in Europe, 2005--2010
• Figure 14 Broadband market share by access type
• Figure 15 Unbundled lines and broadband connections other than cable or DSL as a percentage of all broadband connections
• Figure 16 Cable-modem markets in Europe by retail VoIP addressable markets
• Figure 17 Subscribers of ISPs using incumbent DSL by country in Europe
• Figure 18 Retail VoIP pricing pressures
• Figure 19 Average spend per minute on traditional fixed voice versus the percentage of calls originating on the fixed network
• Figure 20 Carrier-internal VoIP implementation phases
• Figure 21 Options for mainstream fixed operators faced with the threat of retail VoIP
• Figure 22 Incumbents exposure to fixed--mobile substitution according to non-incumbent access
• Figure 23 Key assumptions and inputs for retail VoIP in Western Europe forecasts
• Figure 24 Subscribers and active users of retail VoIP services, Western Europe, 2005--2010
• Figure 25 Residential subscribers to paid-for retail VoIP services in larger Western European markets, 2005--2010
• Figure 26 Residential subscribers to paid-for retail VoIP services in smaller Western European markets, 2005--2010
• Figure 27 Total spend on residential and small business retail VoIP services in Western Europe, 2005--2010
• Figure 28 Retail residential VoIP minutes as percentage of residential fixed voice minutes, total residential voice minutes, 2010
• Figure 29 Small business subscribers to paid-for retail VoIP services in larger Western European markets, 2005--2010
• Table 1 Average usage for residential telephone line, selected Western European markets, fourth quarter 2004
• Table 2 Key factors for VoIP penetration of residential broadband subscribers
• Table 3 Key factors for VoIP penetration of small business broadband subscribers