Abstract
"Fixed- mobile convergence doesn' t necessarily mean WiFi. Customers are
looking for predictable bills and the ability to reach staff easily wherever
they may be." Margaret Hopkins, Analysys Associate
With the rise of WiFi voice and the continuing substitution of fixed with
mobile calling, it is looking increasingly likely that enterprises will start
to adopt converged fixed and mobile voice solutions. Mobile call charges now
form almost 80% of enterprise call bills and roaming charges are alarmingly
unpredictable. WiFi phones are becoming much more usable, while femto cells
are being promoted as an alternative technology for in-building mobility. This
report looks at which players are best placed to launch FMC voice offerings
and which technologies are likely to be used to deliver them.
The report provides forecasts for spend on TDM and VoIP enterprise voice
services, converged voice solutions and dual-mode phones for France, Germany,
Italy, Spain, Sweden, the UK and Western Europe from 2005 to 2012.
Fixed- Mobile Convergence in the Enterprise Voice Market answers your key questions:
- What do enterprises want from converged voice systems?
- What drives enterprises consider investing in FMC systems?
- When will the technology deliver the performance that enterprises demand?
- Is there a clear roadmap for voice system upgrades?
- Who will enterprises turn to for FMC technology?
- What drives operators to develop FMC offerings?
- How does the picture differ for fixed and mobile operators?
- Will WiFi dual-mode phones become the norm?
Who should read this report
- Mobile operators: who want to maximise their share of the
enterprise voice market and be prepared to counter encroachment by fixed
operators offering FMC voice solutions.
- Fixed operators: who want to reverse the decline in their share of
the enterprise voice market by offering mobile as well as fixed voice services
as FMC solutions.
- End users (corporate telecoms managers and CIOs): who want a
concise overview of what FMC technologies can offer them and guidance on which
are most future proof.
- Systems integrators: who are considering offering FMC solutions as
part of their corporate IT package.
- Vendors: Who want to understand what will drive take-up of their
VoIP and FMC products and which technologies are most likely to be deployed.
- Non-facilities based service providers: Who want to develop network
neutral FMC offerings that use new approaches to wireless voice to the best
advantage
- Bankers: Who want to understand the potential market for new FMC
technologies and which are the most promising areas
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