Table of Contents
Executive summary
Introduction and scope
- Background, methodology and scope of forecasts
- Services and access technologies for which forecasts are provided
- Countries and types of spend included in the forecasts
Service providers need a greater focus on users' needs
- Drivers of change in small and large businesses
- How network upgrade decisions are made
- Who companies believe can provide reliable network information
- How transparent pricing would benefit service providers
Ethernet is changing the supply of WAN services
- How technology change is shaping enterprise networks
- Prospects for new types of Ethernet services
- The continuing role of legacy networks
Actions
Figures and tables
- Figure 1 Total spend on business data services in Western Europe
and EU accession states, 2005- 12
- Figure 2 Likelihood that spend on business data services will be
allocated to each service and access technology
- Figure 3 Average annual spend per corporate and SME user of
business network services in Poland, 2007- 12
- Figure 4 Penetration of broadband Internet access and business
network services among SME sites in Spain, 2007- 12
- Figure 5 Spend on business data services in the UK, by access
technology, 2007- 12
- Figure 6 Spend on Ethernet in Germany, 2007- 12
- Figure 7 Spend on IP VPN services in Poland, 2007- 12
- Figure 8 Spend on business data services using broadband in Italy,
2007- 12
- Figure 9 Spend on broadband for Internet and VPN access in the UK,
2007- 12
- Figure 10 Split of spend on business data services in Sweden, by
access technology, 2007 versus 2012
- Figure 11 Split of large-site spend on business data services in
the UK, by access technology, 2007 versus 2012
- Figure 12 Spend on business data services in France, by access
technology, 2007- 12
- Table 1 Categories used in the forecasts of spend on business data
services
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