Report: Seizing the Opportunities from Enterprise Mobility TOC

2.1 The enterprise market includes many diverse organisations
2.2 Enterprise mobility offers a variety of benefits for businesses
2.3 Enterprise mobility can involve many employees, and machines, with different job functions
2.4 Enterprise mobility can include the provision of services to numerous locations
2.5 Enterprise mobility encompasses a range of services and applications
2.6 Enterprise mobility can involve various user devices (with different operating systems) and access technologies

3.1 Enterprises expect to see proven business benefits
3.2 Enterprises must be able to control and minimise their telecoms expenditure
3.3 A variety of mobile services and applications can be valuable to enterprises
3.4 Enterprises need high-quality wireless coverage and sufficient performance for their services and applications
3.5 Enterprises want the ability to use (and manage) a mixture of mobile handsets and terminals
3.6 Enterprises want the freedom to use multiple mobile networks
3.7 Enterprises will want ownership of their enterprise mobility solution or must trust their solution providers
3.8 Enterprises will want to avoid unnecessary complexity
3.9 Enterprises need adequate security
3.10 Enterprises want solutions that are easy for end users to use
3.11 Enterprises need to evolve cost effectively from legacy systems and solutions
3.12 Some enterprises will demand multinational and inter-organisational operation of their enterprise mobility solutions
3.13 Enterprises need effective management tools
3.14 Enterprises may expect service and network integration
3.15 Enterprises may want service and network integration

4.1 The enterprise mobility market is split between wide-area mobility and campus/indoor mobility and has some way to go
4.2 Mobile email has been dominated by RIM, but a number of other solutions are emerging
4.3 With increasing coverage, mobile operators are offering more wide-area 3G datacard services
4.4 Enterprise WLAN deployments are increasing, predominantly to support notebook PCs with limited mobility
4.5 There is a battle for enterprise voice in indoor and campus environments
4.6 Few mobile operators are embracing the enterprise mobility opportunity
4.7 Distributors, resellers and systems integrators are attempting to grasp the opportunities from enterprise mobility

5.1 Breakthroughs in capability enhancements could allow mobile operators to offer complete enterprise mobility solutions
5.2 Picocells and femtocells will enable mobile operators to support indoor mobility effectively
5.3 Greater cellular capability will allow more support for usage-intensive applications
5.4 IMS could be crucial to meeting enterprise requirements, but its future is still uncertain

6.1 Mobile operators need to adopt a pragmatic approach to the complexities of enterprise mobility
6.2 Integration of cellular and WLAN solutions and pervasive cellular mobility are two possible visions of the future
6.3 Segmentation is crucial, and SMEs that are active users of cellular services may be prime targets for mobile operators
6.4 Mobile operators must not neglect large enterprises, where there is a risk of being marginalised

Figures:

Figure 0.1: The scope of enterprise mobility
Figure 1.1: Total mobile service revenue by market segment in Western Europe, 2006- 11
Figure 1.2: Total mobile service revenue by market segment in the USA, 2006- 11
Figure 2.1: The scope of enterprise mobility
Figure 4.1: Growth in BlackBerry subscriber accounts, March 2001 to March 2007
Figure 5.1: The IP Multimedia Subsystem

Tables:

Table 5.1: Characteristics of picocell and femtocell indoor base stations
Table 5.2: Typical average downlink throughput of GSM and W-CDMA family of cellular technologies in different environments
Table 5.3: Typical average throughput of CDMA2000 technologies in different environments

Seizing the Opportunities from Enterprise Mobility