Service Assurance Market Review

Table of Contents

• Executive summary
• Market share
• Overall service assurance
  • Application segments forecast overview
  • Forecast by communications service
  • Regional forecast
• Probe systems
  • Market share
  • Forecast
• Fault and event
  • Market share
  • Forecast
• Service management
  • Market share
  • Forecast
  • Performance
• Performance monitoring
  • Market share
  • Forecast
  • Workforce automation
  • Market share
  • Forecast
• Market drivers
  • Drivers
  • Inhibitors
• Business environment
  • Market definition
• Suppliers
  • Service assurance suppliers
• Recommendations

List of figures and tables

• Figure 1: Global service assurance, 2007-2012
• Figure 2: Service assurance overall market share
• Figure 3: Service assurance product market share
• Figure 4: Service assurance product-oriented professional services market share
• Figure 5: Global service assurance forecast by application segment, 2007-2012
• Figure 6: Global service assurance forecast by telecoms service, 2007-2012
• Figure 7: Global service assurance forecast by region, 2007-2012
• Figure 8: Probe systems market share
• Figure 9: Probe systems forecast, 2007-2012
• Figure 10: Probe systems forecast by telecoms service, 2007-2012
• Figure 11: Probe systems forecast by region, 2007-2012
• Figure 12: Fault and event management market share
• Figure 13: Global fault and event management forecast, 2007-2012
• Figure 14: Fault management forecast by communication service, 2007-2012
• Figure 15: Fault management forecast by region, 2007-2012
• Figure 16: Service management suppliers market share
• Figure 17: Global service management forecast, 2007-2012
• Figure 18: Service management forecast by service, 2007-2012
• Figure 19: Service management forecast by region, 2007-2012
• Figure 20: Performance management market share
• Figure 21: Global performance monitoring forecast, 2007-2012
• Figure 22: Performance monitoring forecast by communication service, 2007-2012
• Figure 23: Performance monitoring forecast by region, 2007-2012
• Figure 24: Workforce automation market share
• Figure 25: Workforce automation forecast, 2007-2012
• Figure 26: Workforce automation forecast by communication service, 2007-2012
• Figure 27: Workforce automation forecast by region, 2007-2012
• Figure 28: OSS Observer supplier market segments
• Figure 29: Service assurance components and relationships to other telecommunication software systems
• Figure 30: Probe-based monitoring system collection and application reporting
• Table 1: Acquisitions in the service assurance market, 2004- 2008
• Table 2: Comparison of service assurance suppliers