Abstract
Abstract
The most comprehensive resource allocation system and the best econometric
model will still produce sub-optimal results if key managers and personnel do
not work together across functions, especially during product
commercialization. It is proven that process-oriented enterprises achieve
superior operating results by continuously fostering collaborative behavior to
optimize productivity and efficiency. Best Practices, LLC gathered valuable
best practices and operating tactics that will help executives build and
manage strong teams that can excel across functions, units and regions.
Cross-function collaboration is greatly improved through many methods
including: structuring jobs with overlapping responsibilities, basing rewards
on group performance, designing procedures so that employees with different
jobs are better able to collaborate, and laying out work areas so that people
can see one another' s work and share lessons learned.
This benchmarking report highlights the following areas of cross-functional team management:
- Cross-Functional Team Structures
- Collaboration and Productivity Processes
- People Management
- Decision-Making Processes
- Communication and Collaboration
- Resource Allocation
Industries Profiled:
Pharmaceutical; Biotech; Health Care; Consumer Products; Diagnostic;
Electronics; Telecommunications; Chemical; Manufacturing; Shipping; Financial
Services; Automobile; Computer Hardware; Computers; High Tech; Research;
Service; Insurance
Companies Profiled:
3M Pharmaceuticals; aaiPharma; Amgen; Abbott; Alexion Pharmaceuticals;
Allergan; AstraZeneca; Sanofi-Aventis; Bayer; Boehringer Ingelheim;
Bristol-Myers Squibb; Cardinal Health; DSM Pharmaceutical; Eli Lilly and
Company; Genentech; GlaxoSmithKline ; Johnson & Johnson; Janssen; Merck;
Novartis; Novo Nordisk; Organon; Ortho Biotech; Pfizer; Procter & Gamble;
Roche; Schering-Plough; Wyeth; Arrow Electronics; Inc.; Aliant Telecom;
Centocor; Dow Chemical; DuPont; Federal Express; GE Money; General Motors;
Hewlett-Packard; IBM; LexisNexis; Marriott; MetLife; Motorola; NCR; Penn
National Insurance; PepsiCo; Texas Instruments; Towers Perrin; Xerox; Zurich
North American
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