Table of Contents
EXECUTIVE SUMMARY AND KEY FINDINGS
- HR Series Overview
- Key Findings Summary
- Overall Benchmark Class
CHAPTER 1: Organizational Staffing Services, Costs and Effectiveness
- Study Overview and Definitions
- Key Findings
- Benchmark Class
- Staffing Services and Resources
- Staffing Costs
- Staffing Volume
- New Hire Performance
CHAPTER 2: Domestic Mobility - Benchmarking Research
- Study Overview and Definitions
- Key Findings
- Benchmark Class
- Domestic Mobility - Key Activities Performed and Benefits Offered
- Domestic Mobility - Cost Allocations
- Domestic Mobility - Efficiency Measures
- Domestic Mobility - Staffing Allocations and Performance Measures
- Domestic Mobility Best Practices
CHAPTER 3: Global Mobility - Benchmarking Research
- Study Overview and Definitions
- Key Findings
- Benchmark Class
- Global Mobility - Key Activities Performed & Benefits Offered
- Global Mobility - Cost Allocations and Outsourcing
- Global Mobility Efficiency Measures, Section 1: Tax Admin Cost Included
- Global Mobility Efficiency Measures, Section 2: Tax Admin Cost Excluded
- Global Mobility Staffing Allocations and Performance Measures
- Global Mobility Best Practices
CHAPTER 4: Benchmarks for Excellence in Leave of Absence Administration
- Study Overview
- Key Findings
- Benchmark Class
- Leave of Absence Function
- FMLA Function
- Leave of Absence Resources and Costs
- Leave of Absence Productivity and Quality
- Leave of Absence Administration Best Practices
CHAPTER 5: Corporate Medical Services Administration Excellence
- Study Overview
- Key Findings
- Benchmark Class
- Medical Services Program Scope
- Medical Services Cost Factors and Ratios
- Use of Medical Services External Staff
- About On-Site Medical Services Clinics
- About Other Medical Services
CHAPTER 6: Workers Compensation Excellence: Understanding
- Cost and Efficiency
- Study Overview and Definitions
- Key Findings
- Benchmark Class
- Workers Compensation Program Characteristics
- Workers Compensation Activity Breakdown
- Workers Compensation Work Volumes
- Workers Compensation Resource Allocations
- Workers Compensation Efficiency Ratios
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