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Market Research Report

Improving the Quality Function: Driving Organizational Impact & Efficiency

Published by Best Practices, LLC Contact us : +1-860-674-8796
Published 2008/01 Content info Pages: 87
Product code BEPR58864
Price From  US $ 3834 Order/Price list
US $ 3834 PDF by E-mail (Single User License) + Hard Copy
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Description TOC

Table of Contents

Study Overview

Key Findings

  • Analysis Guide
  • Data Segmentation
  • Key Definitions

Benchmark Class

  • Benchmark Companies
  • Brief Company Profiles
  • Product Responsibility
  • Manufacturing Sites Served
  • Basic Structure
  • Food & Beverage Quality Structure
  • Food & Beverage Manufacturing Sites

Organizational Structure

  • The Centralized Model
  • The Decentralized Model
  • The Hybrid Model
  • The Mixed Model
  • Staffing Allocation  Mixed Organizations
  • When to Centralize or Outsource
  • Organization Effectiveness
  • Reporting Relationships
  • Reporting Relationships by Structure
  • Corporate Quality Managers
  • Corporate Quality Involvement
  • Non-corporate Quality Managers
  • Non-corporate Quality Involvement
  • Site Managers
  • Corporate Quality Budget
  • Corporate Quality Budget: Structure
  • Non-corporate Quality Budget
  • Non-corporate Quality Budget by Structure
  • Spend by Total Sites & Products
  • Quality Investment Mix
  • Quality Organization Staffing Levels
  • Staffing Levels vs. Manufacturing Sites
  • Staffing Levels vs. Total Products

Risk Management and Measurement

  • Product Recalls & Failures
  • Risk Management Responsibility
  • Risk Management by Structure
  • Risk Management - Process
  • Critical to Quality Usage Examples
  • Voice of the Customer Capture Examples
  • Risk Management Process
  • Risk Management - Enforcement
  • Audits
  • Site Audit Responsibility
  • Audit Responsibility by Structure
  • Audit Combinations
  • Percent of Site & Vendor Audits
  • Site and Vendor Audit Frequency
  • Most Self-Assessed Processes
  • Least Self-Assessed Processes
  • Most Internally Audited Processes
  • Least Internally Audited Processes
  • Most Externally Audited Processes
  • Least Externally Audited Processes

Organizational Impact, Value, & Performance

  • Quality Tools and Methods
  • Process Improvement Case Study
  • Quality Cost Savings
  • Six Sigma ROI
  • ROI Measures
  • Performance Measures
  • Value Communication Techniques
  • Value Communication Tactics
  • Sample Scorecard

Lessons Learned

  • Lessons Learned & Pitfalls
  • Organizational Endorsement
  • Planning and Preparation
  • Transparent Communications
  • Process Monitoring and Tracking
  • Impact Evaluation
  • Next Steps
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