Table of Contents
STUDY OVERVIEW
KEY FINDINGS
SURVEY DEFINITIONS
BENCHMARK CLASS
- Participating Companies
- Participant Industry Profile
- Participant Company Size
- Corporate Complexity
- Additional Complexity Factors
COMPANY PROFILE: STRUCTURE & ACTIVITIES
- Organizational Structure
- Scope of Survey Responses
- Average Number of Records Management Responses
- Primary Activities
- Additional Activities
STAFF AND BUDGET RESOURCES
- Total Records & Information Management Program Cost
- Segmentation of Programs by Amount of Cost
- Cost Allocation by Budget Category
- Total Number of FTEs
- FTE Hours Allocated by Process
VOLUME METRICS AND EFFICIENCY RATIOS
- Records & Information Management Volume Metrics
- Records & Information Management Cost per Company Employee
- RIM Program Cost per RIM FTE
- RIM Program Cost per $100 Million in Corporate Revenue
- Cost per Records Series
- Cost per Individual Active Record Supported
- Cost per Carton of Inactive Records
- Company Employees per FTE
- Number of Employees with Records Access per RIM FTE
BEST PRACTICES
- Key Practices: Employee Training
- Key Practices: Partnerships
- Key Practices: Access
- Other Key Practices
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