IT OUTSOURCING TO 3RD PARTIES BY FINANCIAL SERVICE PLAYERS IN EUROPE

Table of Contents

PART ONE - Executive Summary and Overview

• 1.1 Executive summary
• 1.2 Overview and Introduction
• 1.3 Methodology

PART TWO - Financial Services Market

• 2.1 Background
• 2.2 Market segmentation
• 2.3 Business drivers
• 2.4 IT drivers
• 2.5 Regulatory drivers
• 2.6 Data centre needs
• 2.7 Future demand
• 2.8 Conclusions

PART THREE - Data Centre Strategy

• 3.1 In-house vs outsourced
• 3.2 Hybrid strategies
• 3.3 Perception of suppliers
• 3.4 Conclusions

PART FOUR - Selection Criteria

• 4.1 Security
• 4.2 Performance and reliability
• 4.3 Location
• 4.4 Price
• 4.5 Power
• 4.6 SLAs
• 4.7 Environmental issues
• 4.8 Long-term relationship
• 4.9 Expansion and pan-European opportunities
• 4.10 Certification and standards
• 4.11 Office space

PART 5 - Conclusions and Recommendations

• 5.1 How market will develop
• 5.2 How users should utilize third party providers
• 5.3 How third party providers should meet the needs of financial services community

• Chart 1. What is the status of your current data centre facilities?
• Chart 2. How quickly are your data needs growing each year?
• Chart 3. Which of the following are you implementing or already have implemented?
• Chart 4. How is data centre space and power, compared to two years ago?
• Chart 5. How important will data centre space and power be in 12 months time?
• Chart 6. When will your current data centre capacity run out of space and/or power?
• Chart 7. Supply and demand of carrier neutral colocation space in London
• Chart 8. How difficult is to secure new data centre space and power?
• Chart 9. What are your current data centre plans?

• Table 1. Impact of IT on global investment bank by region and business.
• Table 2. Options and benefits for the IT Roadmap
• Table 3. Average power requirements per rack expected to 2020