Abstract
When it comes to Enterprise Collaboration, many organisations remain
' land-locked' ; restricted by the architectures, deployment models, and
functionality of solutions that were conceived in another age - an age when
there was no Web 2.0, no mobile Internet, no impending pandemic, and no
economic crisis. Of those organisations that are trying to move ahead in the
' new world of work' , many IT departments are struggling to keep pace with the
rapidly-changing world of information worker solutions and with the
consumerisation of collaboration technologies in particular. Web-native
collaboration solutions are continuing to grow in popularity amongst the
twenty-something ' net-generation' , and these Internet-born offerings are now
starting to cross over into the world of enterprise IT. The challenge for IT
managers is to reap the benefit of the best aspects of these new tools, whilst
avoiding the pitfalls that can arise from ignoring these possibilities
altogether. Moreover, this must be achieved against a backdrop of shrinking IT
budgets and increased expectancy.
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