Abstract
Report Synopsis
We are now in the second wave of Document and Records Management, with many
organisations that implemented DRM systems a few years ago now looking to
replace or roll out their systems to a wider audience. The provision of
solutions built on top of DRM systems has greatly extended the capabilities of
DRM so that organisations are now able to bring together information from
multiple sources - structured data as well as unstructured information - to
complete tasks initiated by the DRM system.There are two approaches to DRM:
one is to deploy an Electronic Document and Records Management (EDRM) system
that focuses mainly on DRM and workflow; and the second is to implement a much
larger Enterprise Content Management (ECM) platform with additional
capabilities such as Web Content Management, Business Process Management, and
Digital Asset Management. The ECM vendors have also been much more proactive
in creating vertical and horizontal solutions that sit on top of their
platforms.
Key Findings
This Report reveals:
- How DRM is bringing together information from multiple sources and systems.
- The importance of technologies such as classification and security in DRM.
- The business issues that are driving the next wave of DRM deployment.
- How BPM, workflow, and integration can add business value to DRM.
- A range of best practices for DRM.
- How to derive business benefit from a DRM implementation.
- How to rescue a failing DRM implementation and bring it back on track.
- Butler Group' s rankings of the capabilities of leading DRM vendors.
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