Worldwide MSBG Market Update

Table of Contents

• In This Update
• Introduction
• The US Economic Downturn
  • Bankruptcies on the Rise
  • Corporate Cutbacks
• MSBG Virtual Product Segment
  • Secure Routers
  • Hosted VoIP and QoS Management
  • VoIP Gateway and SIP Trunking
  • SOHO/SMB Office-in-a-Box
  • Wireless Network Connectivity
  • NGN Business Services
  • Specialized Applications
  • Education
    • Retail
    • Unified Communications (UC) Applications
• Analysis and Forecasts
• Business Office Site Forecasts
• MSBG Market Assessment
  • Secure Routers Will Remain Dominant
  • Voice Systems Will Rebound
  • Wireless Network Connectivity and Specialized Apps Offer Limited Growth
  • NGN Business Services for SMB Markets Slow to Materialize
• MSBG Forecast

List of Table

• Table 1. 2009 MSBG Survey Respondents by Size of Business
• Table 2. US Office Closures Over the Past Year
• Table 3. US Business Employee Level Changes
• Table 4. Future Hiring Expectations
• Table 5. Total US Business Firms Forecast, 2007-2013, by Size of Business
• Table 6. Total US Business Establishment Forecast, 2007-2013, by Size of Business
• Table 7. Total US Branch Office Forecast, 2007-2013, by Size of Business
• Table 8. Total Worldwide Main Site and Remote Office Forecast, 2007-2013, by Size ofBusiness (in Thousands)
• Table 9. US Business Plans to Install MSBGs Over the Next 12 Months
• Table 10. MSBG Penetration Across Business Office Sites by Size of Business
• Table 11. MSBG Buying Decision Triggers
• Table 12. PBX Procurement Plans Over Next 12 Months
• Table 13. Types of Voice Communications Systems to be Purchased
• Table 14. US Education Sector Adoption of UC
• Table 15. Worldwide Enterprise MSBG Shipment and Revenue Forecast (US$ in Millions), 2008-2013, by Application
• Table 16. US Enterprise Branch Office MSBG Market Share and Unit Forecast, 2008-2013
• Table 17. Worldwide Enterprise Branch Office MSBG Market Share, 2008-2013

List of Figures

• Figure 1. The MSBG Virtual Market Segment
• Figure 2. Worldwide Branch Router Market Forecast, 2008-2013 (in Thousands)
• Figure 3. Worldwide PBX Line Shipments Forecast, 2007-2013 (in Thousands)
• Figure 4. Worldwide Hosted Centrex Installed Seat Forecast, 2007-2013 (in Thousands)
• Figure 5. MSBG Buying Decision Criteria Matrix