Business VoIP: Multiple Flavors Drive Growth

Table of Contents

In This Update

• Business VoIP has Broad Appeal and Diversity
• Data Collection
• Definitions
  • Carrier-Provided VoIP Services
  • IP PBX
  • Broadband IP Telephony
  • Client-Based VoIP and Voice-Enabled I
• Current and Planned VoIP Deployments Among US Businesses
  • Multiple Types of VoIP Solutions are Currently Used by US Businesses
  • Carrier-Provided VoIP Services
  • IP PBX Preferred by Larger Businesses
  • The Role of Voice-Enabled IM
  • Shift to IP Stronger Among Carrier-Based VoIP Customers
  • The Mixing of VoIP Flavors
• Forecast
  • Broadband IP Telephony Leads Other Flavors
  • Steady Growth in Hosted IP Will Lead to Significant Revenue Opportunity
• Implications
• Related In-Stat Reports

List of Tables

• Table 1. Deployment Status of VoIP
• Table 2. Type of VoIP Service Currently Deployed
• Table 3. Type of VoIP Service Planned in Next 18 Months
• Table 4. Type of Current Carrier-Provided VoIP Service
• Table 5. Type of Planned Carrier-Provided VoIP Service
• Table 6. Hosted IP Centrex Service Providers
• Table 7. Broadband IP Telephony Service Providers
• Table 8. Deployment of New IP PBX vs. IP-Enabling Legacy PBXs
• Table 9. Planned New IP PBX vs. IP-Enabling Legacy PBXs
• Table 10. Current IP PBX Vendors
• Table 11. Planned IP PBX Vendors
• Table 12. North American IP PBX Line Share for 1H06
• Table 13. Use of IM for Business Purposes Among Employees
• Table 14. Use of Voice-Enabled IM Among IM Users
• Table 15. IM Service Providers
• Table 16. Hosted VoIP Seats-in-Service (in Thousands) in US, 2005- 2010
• Table 17. Hosted VoIP Revenues in US (US$ in Millions), 2005- 2010

List of Figures

• Figure 1. Current Split Between TDM and IP Lines for All VoIP Users
• Figure 2. Use of IP Exclusively Among All VoIP Users
• Figure 3. IP vs. TDM Adoption Curve
• Figure 4. North American IP PBX Line Share for 1H06
• Figure 5. Use of IP by Type of VoIP Solution
• Figure 6. Exclusive Use of IP by VoIP Solution
• Figure 7. Mix of Multiple VoIP Solutions Deployed
• Figure 8. Penetration of VoIP in US Businesses 2006- 2011
• Figure 9. Broadband IP Telephony Lines Deployed in US (in Thousands) 2006- 2011
• Figure 10. Broadband IP Telephony Revenues in US (US$ in Millions), 2006- 2011