Report: Worldwide Unified Communications Services Forecast TOC

Executive Summary
- Situation Overview
Creating the Combined In-Stat and Wainhouse Research Forecast
- Two UC Forecasts
  - UC Products Forecast
  - UC Services Forecast
- Component Forecasts
- Sanity Checks
The Rise of Unified Communications
- Defining Unified Communications
- There are Numerous On-Ramps to Unified Communications
  - Business Workflow Software Tool Vendors
  - The Telephony-Centric Vendors
  - Integrated Conferencing Environment Vendors
  - Network and Conferencing Service Providers
  - The Wildcard Companies
- Why Create A Unified Communications Forecast
Methodology, Definitions, and Assumptions
- General Forecast Assumptions
- Conferencing-Specific Forecast Assumptions
IP Centrex, Hosted PBX, and Broadband IP Voice Forecast
- Service Definitions
  - Operator-Provided VoIP Services
  - Broadband IP Telephony
  - Client-Based VoIP and Voice-Enabled IM
- Current and Planned VoIP Deployments among US Businesses
- Multiple Types of VoIP Solutions Are Currently Used by US Businesses
- VoIP Services Forecast
  - Broadband IP Telephony Leads Other Flavors
- Steady Growth in Hosted IP Will Lead to Significant Revenue Opportunities
  - VoIP Services Forecast Conclusions
Hosted Conferencing Services Forecasts
- Conferencing Market Drivers
  - Forces Outside the Market
  - Forces Inside the market
  - Conferencing Data Description
- North American Conferencing Market Forecast
  - Historical Data
  - North American Forecast Through 2012
- European Conferencing Market Forecast
  - Historical Data
  - Market Share, by European Country
  - Market Share, by Vendor
- European Conferencing Market Forecast Through 2012
Asia/Pacific Conferencing Market Forecast
- Country Group Definitions
- Historical Data
- Market Share, by Country
- Market Share, by Vendor
Asia/Pacific Conferencing Forecast Through 2012
How Much of Each Component Forecast is Actually UC
Glossary
Related Reports
- In-Stat
- Wainhouse Research

List of Tables

Table 1. Unified Communications Services Forecast Summary (US$ in Millions), 2006- 2012
Table 2. Telephony Vendor Unified Communications Capabilities
Table 3. Deployment Status of VoIP
Table 4. Type of VoIP Service Currently Deployed
Table 5. Type of VoIP Service Planned in Next 18 Months
Table 6. Worldwide Business Broadband IP Telephony Lines (in Thousands), 2006- 2012
Table 7. Worldwide Business Broadband IP Telephony Revenue (US$ in Millions), 2006- 2012
Table 8. US Hosted VoIP Seats-in-Service (in Thousands), 2006- 2012
Table 9. US Hosted VoIP Revenue (US$ in Millions), 2006- 2012
Table 10. Worldwide Hosted VoIP Seats (in Thousands) and Revenue (US$ in Millions), 2006- 2012
Table 11. Services Transition to Unified Communications, 2005- 2014
Table 12. Worldwide Web Conferencing 2007 Volume and Price Estimate (Revenue in US$, Minutes in Millions, ASP in US$)
Table 13. Audio Conferencing Transition from PSTN to IP (in Millions of Minutes), 2005- 2013
Table 14. North American Audio Conferencing Revenue and Minutes, 2001- 2006
Table 15. North American Audio Conferencing Revenue and Minutes, 2005- 2006
Table 16. North American 2006 Audio Conferencing Revenue Summary by Service Type (US$ in Millions)
Table 17. North American 2006 Audio Conferencing per Minute Price Range and ASP (US$)
Table 18. North American 2006 Conferencing Market Revenue Share by Service Type
Table 19. North American Conferencing Segment Revenue Share Ranking
Table 20. North American Conferencing Market Forecast, 2006- 2012
Table 21. European Audio Conferencing Revenue and Minutes, 2001- 2006
Table 22. European Audio Conferencing Revenue and Minutes, 2005- 2006
Table 23. European 2006 Audio Conferencing Revenue Summary by Service Type (US$ in Millions)
Table 24. European 2006 Audio Conferencing per Minute Price Range and ASP (US$)
Table 25. European 2006 Total Conferencing Market Revenue Share per Country
Table 26. European 2006 Audio Conferencing Minute Market Share per Country
Table 27. European Conferencing Market Forecast, 2006- 2012
Table 28. Asia/Pacific Audio Conferencing Revenue and Minutes, 2001- 2006
Table 29. Asia/Pacific Audio Conferencing Revenue and Minutes, 2005- 2006
Table 30. Asia/Pacific 2006 Conferencing Revenue Summary by Service Type (US$ in Millions)
Table 31. Asia/Pacific 2006 Audio Conferencing per Minute Price Range and ASP (US$)
Table 32. Asia/Pacific 2006 Total Conferencing Market Revenue Share per Country
Table 33. Asia/Pacific 2006 Audio Conferencing Minute Market Share per Country
Table 34. Asia/Pacific Conferencing Market Forecast, 2006- 2012
Table 35. Percentage of Each Component that will be in a UC Services Solution, 2006- 2012
Table 36. Revenue Forecast for Components that will be Sold as Part of a UC Services Solution (US$ in Millions), 2006- 2012

List of Figures

Figure 1. Unified Communications Services Forecast Summary (US$ in Millions), 2006- 2012
Figure 2. Capabilities of a Unified Communications System
Figure 3. Interrelationship Between Synchronous and Asynchronous Communication
Figure 4. Vendor Approaches to the Unified Communications Market
Figure 5. Current Split between TDM and IP Lines for All VoIP Users
Figure 6. Use of IP Exclusively Among All VoIP Users
Figure 7. IP vs. TDM Adoption Curve
Figure 8. Penetration of VoIP in US Businesses, 2006- 2012
Figure 9. Broadband IP Telephony Lines Deployed in North America (in Thousands), 2006- 2012
Figure 10. Broadband IP Telephony Revenue in North America (US$ in Millions), 2006- 2012
Figure 11. Forecast of Service Transition to Unified Collaboration, 2005- 2014
Figure 12. Adoption of IP Audio versus PSTN (in Millions of Minutes), 2005- 2013
Figure 13. North American 2006 Conferencing Market Revenue by Service Type (US$ in Millions)
Figure 14. North American 2006 Audio Conferencing Minute Usage: Unattended vs. Attended (in Millions)
Figure 15. North American 2006 Audio Conferencing Market Revenue Share by Country
Figure 16. North American Audio Conferencing Usage Percentage by Country
Figure 17. North American Conferencing Total Revenue Share by Vendor
Figure 18. North American Attended and Unattended Audio Conferencing Volume (Minutes in Millions), 2006- 2012
Figure 19. North American Attended and Unattended Audio Conferencing ASPs (US$)
Figure 20. North American Audio Conferencing Revenue Forecast (US$ in Millions), 2006- 2012
Figure 21. European 2006 Conferencing Market Revenue by Service Type (US$ in Millions)
Figure 22. European 2006 Audio Conferencing Minute Usage: Unattended vs. Attended (in Millions)
Figure 23. European 2006 Conferencing Total Market Revenue Share by Country
Figure 24. European Total Conferencing Revenue Market Share by Vendor
Figure 25. European Attended and Unattended Audio Conferencing Volume (Minutes in Millions), 2006- 2012
Figure 26. European Attended and Unattended Audio Conferencing ASPs (US$)
Figure 27. European Audio Conferencing Revenue Forecast (US$ in Millions), 2006- 2012
Figure 28. Asia/Pacific 2006 Conferencing Market Revenue by Service Type (US$ in Millions)
Figure 29. Asia/Pacific 2006 Audio Conferencing Minute Usage: Unattended vs. Attended (in Millions)
Figure 30. Asia/Pacific Conferencing Market Revenue Share by Country
Figure 31. Asia/Pacific Total Conferencing Revenue Market Share by Vendor
Figure 32. Asia/Pacific Attended and Unattended Audio Conferencing Volume (Minutes in Millions), 2006- 2012
Figure 33. Asia/Pacific Attended and Unattended Audio Conferencing ASPs (US$), 2006- 2012
Figure 34. Asia/Pacific Audio Conferencing Revenue Forecast (US$ in Millions), 2006- 2012

Worldwide Unified Communications Services Forecast

Table of Contents

List of Tables

List of Figures