Report: US Business VoIP End-User and Decision Maker Analysis 2007 TOC

Table 1. Voice Solutions for Business
Table 2. Premises-Based Voice Solutions in Use
Table 3. Network-Based Voice Solutions in Use
Table 4. Percent of Total Wireline Voice Capabilities that are IP (Decision Makers)
Table 5. Percent of Total Time Spent on Business Voice Calls Using IP (End-Users)
Table 6. Distribution of IP Voice Solutions Used for Business Purposes
Table 7. Distribution of TDM Voice Solutions Used for Business Purposes
Table 8. Premises-Based VoIP Vendors
Table 9. Network-Based VoIP Provider
Table 10. Broadband IP Telephony Providers
Table 11. How Respondents Found Out about the VoIP Solutions They Currently Use
Table 12. How VoIP is Accessed for Business Purposes
Table 13. Features/Functions Used Regularly with Business VoIP Service
Table 14. Types of Business Related VoIP Calls
Table 15. Average Number of VoIP Calls Made Daily
Table 16. Average VoIP Call Duration
Table 17. Change in the Use of Traditional Features While Using a VoIP Solution
Table 18. Lines Disconnected as a Result of Using VoIP
Table 19. Satisfaction with the Voice Quality of VoIP Service
Table 20. Benefits that are Liked Best about Using VoIP for Business Purposes

Figure 1. Positive Ratings of Key Characteristics of VoIP from 2005 to 2007
Figure 2. Broadband IP Telephony used for Business Purposes among Companies Using VoIP
Figure 3. IP vs. TDM Voice Trunking between the PBX and Service Provider
Figure 4. Primary Trunk Provider for IP PBX Solution
Figure 5. Premises-Based VoIP Vendors
Figure 6. Network-Based VoIP Provider
Figure 7. Broadband IP Telephony Providers
Figure 8. Considerations in Selecting a VoIP Service Provider or Vendor
Figure 9. Use of IM for Business Purposes among End-Users
Figure 10. Use of IM for Business Purposes among Decision Makers
Figure 11. Use of Voice-Enabled IM and Client-Based Solutions
Figure 12. Key Considerations in Deciding to Use VoIP for Business Purposes
Figure 13. Would Recommend VoIP

US Business VoIP End-User and Decision Maker Analysis 2007