Abstract
Fixed mobile convergence (FMC) is viewed differently by many segments of the
telecommunications industry. Whether we are talking about transparent
hand-offs between cellular and Wi-Fi WLAN networks, or extending IP-PBX
capabilities to mobile phones, one thing remains consistent: FMC has had a
mixed response from end-users. IT managers, service providers, and integrators
may have a good understanding of the benefits FMC provides, but until workers
actually use these capabilities, these benefits and associated ROI
improvements will go unrealized.
This report updates three years of primary research among business end-users
on multiple FMC applications, including dual-mode FMC, twinning, simultaneous
ringing, mobile PBX extensions, and find me/follow me VoIP applications.
Current and planned adoption of these capabilities is reviewed and contrasted,
as well as segmented by size of business, from SOHO to enterprise. Recent
activity among industry leaders is reviewed, and 2008 - 013 forecasts of
worldwide business FMC handset connections and business FMC subscribers are
provided. This report provides context to help the reader understand the role
of FMC and fixed wireless applications.
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