Business FMC Adoption Remains a Challenge in an Increasingly Mobile World

Table of Contents

• A Wireless Integration Overview
• Introduction
  • Data Collection
• FMC Defined
  • Industry Activity on the Increase
• Survey Results
  • Wi-Fi is Becoming Ubiquitous in the Mid-Sized and Enterprise Space
  • Dual-Mode Cellular/Wi-Fi Handsets Continue to Generate Limited Interest
  • Seamless Roaming Is Moderately Important to Business Users
  • Femtocells Becoming Increasingly Supported in the Business Setting
  • Evolving Corporate Mobility Needs Cause Employers to Step Up Proactively
  • Worldwide FMC Forecast
• Implications

List of Tables

• Table 1. Current Use of Wi-Fi
• Table 2. Wi-Fi Used for Voice Communications
• Table 3. Plans to Use Wi-Fi for Voice in the Next 12 Months
• Table 4. Interest in Dual-Mode Cellular/Wi-Fi Handset Capabilities
• Table 5. Mobile Handsets With Embedded Wi-Fi 2007 - 2013 (Units in Thousands)
• Table 6. Importance of Seamless Roaming Between Cellular and IP Networks
• Table 7. Willingness to Pay for Seamless Roaming Between Cellular and IP Networks
• Table 8. Current Ability to Access PBX or Centrex Calling Features From Mobile Phones
• Table 9. Mobile Users are Able to Access VoIP With Their Cellular Phones
• Table 10. Importance of Providing Find Me/Follow Me Capabilities
• Table 11. Importance of Providing Mobile PBX Extension Capabilities
• Table 12. Importance of Providing Simultaneous Ringing Capabilities
• Table 13. Importance of Providing Twinning Capabilities

List of Figures

• Figure 1. Relative Importance of Multiple FMC Applications
• Figure 2. Avaya and DiVitas Networks FMC Solution
• Figure 3 Current Use of Wi-Fi 2007 - 2009
• Figure 4. Interest in Dual-Mode Cellular/Wi-Fi Handset Capabilities 2007 - 2009
• Figure 5. Interest in Dual-Mode Cellular/Wi-Fi Handset Capabilities by Size of Business 2007 - 2009
• Figure 6. Importance of Seamless Roaming Between Cellular and IP Networks 2007 - 2009
• Figure 7. Willingness to Pay for Seamless Roaming Between Cellular and IP Networks 2007 - 2009
• Figure 8. Reimbursement Methods for Business Use of Primary Cellphone
• Figure 9. Estimated Percentage of Employees Provided Mobile Phones, or Reimbursed for Business-Related Mobile Phone Expenses
• Figure 10. Worldwide Business FMC Handset Connections 2008 - 2013 (in Thousands)
• Figure 11. Worldwide Business FMC Subscribers 2008 - 2013 (in Thousands)