C) U.S. CARRIERS APPROACH TO REVOLUTION VS. EVOLUTION
2. THE LIMITATIONS OF IP MPLS FOR LARGE CARRIERS
A) IP VERSION COMPATIBILITY
B) MANAGEMENT COSTS
C) THE COST OF PUTTING ATM OVER MPLS
D) ENTERPRISE CUSTOMERS ISSUES WITH IP QOS
3. LARGE U.S. WIRELINE CARRIERS AND THE CORPORATE DATA SERVICE MARKET
A) THE ROLE OF FRAME RELAY AND ATM
B) IXC VS. RBOC APPROACH
4. U.S. WIRELINE ECONOMIC TROUBLES SLOW IP MPLS MIGRATION
A) IMPACT OF TELECOM RECESSION ON U.S. WIRELINE CARRIERS
B) HISTORY OF MPLS MIGRATION AND EQUIPMENT PURCHASES
5. ANALYSIS OF IP MPLS ADOPTION
A) MPLS GROWTH FORECAST
6. NETWORK EQUIPMENT VENDOR OSS FOR MPLS
A) CISCO INTERNET SOLUTION
B) ALCATELS TURNKEY IP/MPLS SOLUTION
II. OSS BUILD STRATEGY
1. COTS VS. IN-HOUSE BUILD
2. EVOLUTION VS. REVOLUTION: FINAL ANALYSIS
III. AT&T NEXT GENERATION NETWORK PROFILE
1. COMPANY PROFILE
A) CISCO INTERNET SOLUTION
2. SYSTEMS AND SUPPLIERS UTILIZED
A) SUPPLIER AND PRODUCT DESCRIPTION
B) NETWORK ARCHITECTURE
C) COMPARISON TO PREVIOUS METHOD
D) ANTICIPATED BENEFITS/PAYBACK PERIOD
3. MAJOR IMPLEMENTATION PROBLEMS ENCOUNTERED
4. BENEFITS ACHIEVED
A) ANTICIPATION VS. ACTUAL
B) FUTURE ANTICIPATION
IV. VERIZON NEXT GENERATION NETWORK PROFILE
1. COMPANY PROFILE
A) COMPANY DESCRIPTION AND SITUATION
2. SYSTEMS AND SUPPLIERS UTILIZED
A) SUPPLIER AND PRODUCT DESCRIPTION
B) NETWORK ARCHITECTURE
C) COMPARISON TO PREVIOUS METHOD
3. MAJOR IMPLEMENTATION PROBLEMS ENCOUNTERED
4. BENEFITS ACHIEVED
A) ANTICIPATION VS. ACTUAL
B) FUTURE ANTICIPATION
V. AT&T
1. OVERVIEW OF COMPANY
2. COMPETITIVE CLIMATE
3. OVERVIEW OF NEW SERVICES INTRODUCTION OVER IP NW & IP MPLS
A) IP MPLS INFRASTRUCTURE
B) THE CALLVANTAGE AND VOICE DNA PLATFORMS
4. CONCEPT, ARCHITECTURE & REQUIREMENTS FOR NG OSS FOR IP NW
A) THE CONCEPT OF ONE AND TARGET ARCHITECTURE
1) ZERO TOUCH
2) E-ENABLEMENT
3) OPEN STANDARDS
5. OSS FUNCTION OVERVIEW OF NEXT GENERATION OSS FOR IP NW
A) ORDERING PLATFORM
B) FAULT MANAGEMENT
C) CONFIGURATION MANAGEMENT
D) SERVICE PROVISIONING
E) NETWORK PROVISIONING
F) PERFORMANCE MANAGEMENT AND INCIDENT MANAGEMENT
1) PERFORMANCE SURVEILLANCE
2) INCIDENT MANAGEMENT
3) TRAFFIC MANAGEMENT
VI. BELLSOUTH
1. OVERVIEW OF COMPANY
2. COMPETITIVE CLIMATE
3. OVERVIEW OF NEW SERVICES INTRODUCTION OVER IP NW & IP MPLS
A) TECHNOLOGY & VENDOR SELECTIONS
B) BUSINESS CONSIDERATIONS
1) CAPITAL REQUIREMENTS
2) LEGACY ALBATROSS
3) SLOW CUSTOMER ADOPTION OF NEW SERVICES
4) LITTLE SHORT TERM FINANCIAL ADVBANTAGES TO DEPLOYING VOIP
5) THE TRANSITION FROM NETWORK TO SERVICE PROVIDER WONT BE EASY
4. OSS FUNCTION OVERVIEW OF NEXT GENERATION OSS FOR IP NW
A) DEALING WITH ITS VERTICAL STACK OSS ? FEDERATED NETWORK INVENTORY
B) TELCORDIAS NEXT GENERATION FULFILLMENT ARCHITETURE
5. COST SAVING DRIVER
6. COTS VS. IN-HOUSE BUILD
VII. SBC CORPORATION
1. OVERVIEW OF COMPANY
2. COMPETITIVE CLIMATE
3. OVERVIEW OF NEW SERVICES INTRODUCTION OVER IP NW & IP MPLS
4. CONCEPT, ARCHITECTURE & REQUIREMENTS FOR NG OSS FOR IP NW
A) COTS VS. VENDORS AT SBC
B) SERVICE ASSURANCE & TRAFFIC MANAGEMENT
C) PROVISIONING
D) NETWORK INVENTORY
5. SWITCHESDETAILS OF NEXT GEN OSS
A) OVERALL OBJECTIVES AND GOALS
VIII. SPRINT
1. COTS VS. IN-HOUSE BUILD
IX. VERIZON
1. OVERVIEW OF COMPANY
2. COMPETITIVE CLIMATE
3. OVERVIEW OF NEW SERVICES INTRODUCTION OVER IP NW & IP MPLS
4. BUILD: NEXT GEN OSS VS. MIXED NEXT GEN OSS & EXISTING OSS
5. DETAILS OF NEXT GEN OSS
X. NEXT GENERATION OSS READINESS AT LARGE U.S. WIRELINE CARRIERS
1. OSS IMPORTANCE TO TRIPLE PLAY ROLL-OUT
A) NEED FOR A BETTER-THAN-CABLE USER EXPERIENCE
2. CHALLENGES CARRIERS FACE
A) QUALITY OF SERVICE AND TROUBLE MANAGEMENT
B) INTERCONNECT ASSURANCE & LOCAL NUMBER PORTABILITY
C) SERVICE ACTIVATION
D) PROVISIONING/SERVICE ASSURANCE HANDSHAKE
E) VIDEO SETTOP MINITORING
F) NETWORK INVENTORY AND PROVISIONING
G) CUSTOMER SELF-PROVISIONING
H) INCOMPATABILITY OF SYSTEMS ? OSS INTEGRATION
I) TEST ENVIRONMENT FOR OSS
J) MULTI-VENDOR & MULTI-LAYER NETWORK MANAGEMENT
K) IP-MPLS RESEARCH & DEVELOPMENT MODE
L) PROJECT MANAGEMENT
1) PLANNING
2) USER INVOLVEMENT
3) TRIPLE PLAY EXPERIENCE OF DEVELOPMENT TEAM
4) CARRIER TO VENDOR COMMUNICATION
5) AGGRESSIVE DEVELOPMENT SCHEDULE
XI. NG OSS BUY VS. BUILD ANALYSIS
1. FACTORS IN THE BUY VS. BUILD STRATEGY
A) IT CONTROL IN BUSINESS UNITS
B) IT WEDDED TO LEGACY INFRASTRUCTURE
C) BIG INTEGRATION PROBLEMS/POOR SOA
D) IT LACKS EXPERIENCE WITH IP NEXT GENERATION SYSTEMS
E) COMPANY IS FINANCIALLY STRONGIT ORGANIZATION IS SMALL
F) CARRIERS CIO LACKS POWER
G) COMPLEX NG NETWORK ROLLOUT
H) SUCCESS MANAGING COTS
I) COMFORTABLE WITH OUTSOURCING
2. BUILD VS. BUY SCORESHEET
This section features a scorecard and accompanying excel spreadsheet showing how large U.S. carriers have made their OSS/BSS buy vs. build decision. Readers can modify the excel sheet to change the factor weights and scores. The analysis shows why some carriers have chosen to adopt a mostly-in-house build strategy for NG OSS while others are committed to COTS
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