Table of Contents
TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION
5
Reasons to purchase 5
SOUTH AFRICA – RETAIL BANKING TECHNOLOGY
SPENDING 11
Overview 11
Technology spend by business functions 13
Technology spend by location 17
TECHNOLOGY SPENDING BY SOURCE 21
Spend
by source, 2005–13 21
COMPARATIVE ANALYSIS – MIDDLE EAST AND
AFRICA AND SOUTH AFRICA RETAIL BANKING TECHNOLOGY SPENDING 25
Overall
technology spend comparison, 2005–13 25
Major country/market
comparison, 2007 27
APPENDIX 29
Forecasting Methodology 29
Further
reading 30
How to contact experts in your industry 30
Disclaimer
30
LIST OF FIGURES
Figure 1: Retail banking industry, South
Africa, technology spending ($m), 2005–13 11
Figure 2: Retail
banking industry, South Africa, technology spend by business function ($m),
2005–07 13
Figure 3: Retail banking industry, South Africa,
technology spend by business function ($m), 2008–13 15
Figure 4:
Retail banking industry, South Africa, technology spend by location ($m),
2005–07 17
Figure 5: Retail banking industry, South Africa,
technology spending by location ($m), 2008–13 19
Figure 6: Retail
banking industry, South Africa, technology spending by source ($m),
2005–07 21
Figure 7: Retail banking industry, South Africa,
technology spending by source ($m), 2008–13 23
Figure 8: Retail
banking industry, South Africa and Middle East and Africa, technology spending
comparison ($m), 2005–13 25
Figure 9: Retail banking industry,
Middle East and Africa, technology spending shares of major markets/countries
(%), 2007 27
Figure 10: Retail banking industry technology spending, key
stages in forecasting 29
LIST OF TABLES
Table 1: Retail banking
business functions definitions 6
Table 2: Retail banking technology
sources definitions 8
Table 3: Retail banking locations definitions 10
Table 4: Retail banking industry, South Africa, technology spending ($m),
2005–13 12
Table 5: Retail banking industry, South Africa,
technology spend by business function ($m), 2005–07 14
Table 6:
Retail banking industry, South Africa, technology spend by business function
($m), 2008–13 16
Table 7: Retail banking industry, South Africa,
technology spend by location ($m), 2005–07 18
Table 8: Retail
banking industry, South Africa, technology spending by location ($m),
2008–13 20
Table 9: Retail banking industry, South Africa,
technology spending by source ($m), 2005–07 22
Table 10: Retail
banking industry, South Africa, technology spending by source ($m),
2008–13 24
Table 11: Retail banking industry, South Africa and
Middle East and Africa, technology spending comparison ($m), 2005–07
26
Table 12: Retail banking industry, South Africa and Middle East and
Africa, technology spending comparison ($m), 2008–13 26
Table 13:
Retail banking industry, Middle East and Africa, technology spending shares of
major markets/countries (%), 2007 28
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