Abstract
Overview
Introduction
This report combines all four briefs and a databook for the Speech
Applications theme for 2006. It provides a global overview of the major types
of speech applications, examines deployment options, and drills down in order
to give a precise picture of trends and drivers within each sector.
Scope
- Understanding the Market for Hosted Speech Applications (Strategy Focus)
- Profiting from Speech Applications in the Service Provider Market (Market
Focus)
- Profiting from Contact Center Management Speech Applications (Strategy
Focus)
- Profiting from Information Provision and Transactional Speech Applications
(Market Focus)
Report Highlights
The hosted applications section examines an increasingly flexible deployment
environment, while the service provider brief provides insight into how speech
applications are used among telcos.
The report concludes with a brief on contact management, and one on
transactional and information provision applications, delivering a concise
picture of trends in application functions.
A databook showcasing relevant data from the interactive model is also
included.
Reasons to Purchase
- Understand the speech applications sector in detail
- Identify key trends in multiple sectors
- Isolate opportunities in an expanding market
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