Table of Contents
- CATALYST
- SUMMARY
- METHODOLOGY
- EXECUTIVE SUMMARY
- Introduction
- Infrastructure outsourcing and managed services (Market Focus)
- The top infrastructure priorities in 2006 (Customer Focus)
- Trends in infrastructure services (Databook)
- Summary
- Solid, if unspectacular, growth is forecast in infrastructure
outsourcing & managed services
- Infrastructure services form one piece of the wider
outsourcing/managed services opportunity
- Managed and outsourced network services represent a large but
slow-growing market
- The managed and outsourced network services market is extremely mature
- The network is increasingly viewed as a revenue generating stream
- Trends in mobility, security and applications are influencing
networking contracts
- Security is now permeating most networking services contracts
- There is no particular sector bias in terms of the market opportunity
by vertical market
- Geographical revenue variations reflect general trends in IT services
- The hosting services market has now fully recovered from its recent
difficulties
- Storage services revenue growth is strong relative to other
infrastructure services
- Security & privacy managed services is the fastest growing
infrastructure services market
- Managed and outsourced desktop services is a mature infrastructure
services market
- Desktop maintenance / support / break-fix is a low-growth market
opportunity
- THE TOP INFRASTRUCTURE PRIORITIES IN 2006 (CUSTOMER FOCUS)
- Summary
- Network, voice/data convergence and security services are the highest
growth markets
- The need to roll-out next generation networks and secure them is the
key driver
- Almost 40% of organizations are likely to outsource aspects of their
infrastructure in the next two years
- Security and privacy outsourcing is key piece of next generation network
roll out
- Summary
- TRENDS IN INFRASTRUCTURE SERVICES (DATABOOK)
- Summary
- Infrastructure services globally, 2004-2008
- Infrastructure services in the Asia Pacific, 2004-2008
- Infrastructure services in Europe, 2004-2008
- Infrastructure services in Latin America, 2004-2008
- Infrastructure services in Middle East/Africa, 2004-2008
- Infrastructure services in North America, 2004-2008
- Infrastructure services globally by vertical
- APPENDIX
- Definitions
- Ask the analyst
- List of Tables
- Table 1: Infrastructure managed services market revenues 2005 to 2009
($ millions)
- Table 2: Global managed and outsourced network services market
revenues 2005 to 2009 ($ millions)
- Table 3: Global hosting services market revenues 2005 to 2009 ($
millions)
- Table 4: Global managed and outsourced storage services market
revenues 2005 to 2009 ($ millions)
- Table 5: Security & privacy managed services market revenues 2005
to 2009 ($ millions)
- Table 6: Managed and outsourced desktop services market revenues 2005
to 2009 ($ millions)
- Table 7: Desktop maintenance / support / break-fix market revenues
2005 to 2009 ($ millions)
- Table 8: Likely to outsource infrastructure in the next two years by
technology area
- Table 9: Likely to outsource network & voice/data convergence in
the next two years
- Table 10: Likely to outsource security and privacy in the next two
years
- Table 11: Infrastructure services globally, 2004-2008
- Table 12: Infrastructure services in the Asia Pacific, 2004-2008
- Table 13: Infrastructure services in Europe, 2004-2008
- Table 14: Infrastructure services in Latin America, 2004-2008
- Table 15: Infrastructure services in Middle East/Africa, 2004-2008
- Table 16: Infrastructure services in North America, 2004-2008
- Table 17: Infrastructure services globally by vertical
- Table 18: Infrastructure services globally in the communications
vertical, 2004-2008
- Table 19: Infrastructure services in the consumer industries vertical,
2004-2008
- Table 20: Infrastructure services globally in the energy vertical,
2004-2008
- Table 21: Infrastructure services globally in the financial services
vertical, 2004-2008
- Table 22: Infrastructure services globally in the government vertical,
2004-2008
- Table 23: Infrastructure services globally in the healthcare vertical,
2004-2008
- Table 24: Infrastructure services globally in the manufacturing
vertical, 2004-2008
- Table 25: Infrastructure services globally in the ' other' vertical,
2004-2008
- Table 26: Infrastructure services globally in the transportation
vertical, 2004-2008
- List of Figures
- Figure 1: Enterprise outsourcing and managed services market
conceptualization
- Figure 2: Solid, if unspectacular, growth is forecast in
infrastructure outsourcing and managed services
- Figure 3: Managed and outsourced network services represent a
significant opportunity
- Figure 4: Hosting services is the largest of the managed and
outsourced infrastructure services markets
- Figure 5: Managed storage services represent the bulk of the available
market revenue
- Figure 6: Strong revenue growth is forecast in the security &
privacy managed services market
- Figure 7: Steady, if somewhat subdued, growth is forecast in managed
and outsourced desktop services
- Figure 8: There is a shift away from on-site support towards remote
delivery of desktop services
- Figure 9: Likely to outsource infrastructure in the next two years by
technology area
- Figure 10: Likely to outsource network & voice/data convergence in
the next two years
- Figure 11: Likely to outsource security and privacy in the next two
years
- Figure 12: Infrastructure services globally, 2004-2008
- Figure 13: Infrastructure services mix in globally, 2005 and 2008
- Figure 14: Infrastructure services in the Asia Pacific, 2004-2008
- Figure 15: Infrastructure services in Europe, 2004-2008
- Figure 16: Infrastructure services in Latin America, 2004-2008
- Figure 17: Infrastructure services in Middle East/Africa, 2004-2008
- Figure 18: Infrastructure services in North America, 2004-2008
- Figure 19: Infrastructure services globally by vertical, 2005 and 2008
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