Abstract
Introduction
This report analyzes the market for speech in three major global regions: North America, Western Europe, and APAC. A databook is also included which segments global growth by DTMF and speech by component type, in order to show the reader global patterns in speech uptake.
Scope of this report
- The first brief examines the larger cultural and economic issues which are influencing the uptake of speech in North America
- The second dissects drivers in the countries which together make up 83% of the speech market in Europe
- he final brief identifies trends which hold steady across the heterogeneous languages and economies in Asia and the Pacific Region
Research and analysis highlights
As individuals become increasingly mobile, working hours continue to expand beyond traditional limits, and call volumes increase, the opportunities for speech are expanding.
83% of revenues from EMEA speech deployments are generated in France, Germany, and the United Kingdom, making them the most developed markets and the key index to determining the success of speech in Western Europe.
Over the next five years spending on speech solutions in APAC will rise as market conditions ripen and vendors implement more targeted campaigns for countries and specific country regions.
Key reasons to read this report
- Distinguish between drivers for speech in the major markets
- Gain analytical support for targeted campaigns by country and region
- Isolate specific opportunities within distinct markets
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