Table of Contents
TABLE OF CONTENTS OVERVIEW 1 Catalyst 1 Summary 1 BUSINESS
INTELLIGENCE INVESTMENT IN SMALL ENTERPRISES 5 Extent to which small
enterprises currently have or use voice/data convergence solutions 5 Small
enterprises that are considering investment in voice/data convergence
solutions in the next 6 months 7 Small enterprises that are considering
investment in voice/data convergence solutions in 6 months to 2 years time
9 Small enterprises' preferred approach to buying voice/data convergence
solutions 11 Most influential positions within small enterprises when
making investment decisions regarding voice/data convergence solutions 13
Vendors that small enterprises believe to be leaders in the field of
voice/data convergence solutions 15 APPENDIX 17 Breakdown of the
Technology Trends sample by geography 17 Breakdown of the Technology
Trends sample by company size 19 Breakdown of the Technology Trends sample
by company revenue 21 Further reading 23 Ask the analyst 23
LIST OF FIGURES Figure 1: Extent to which small enterprises currently have
or use voice/data convergence solutions 5 Figure 2: Small enterprises that
are considering investment in voice/data convergence solutions in the next 6
months 7 Figure 3: Small enterprises that are considering investment in
voice/data convergence solutions in 6 months to 2 years time 9 Figure 4:
Small enterprises' preferred approach to buying voice/data convergence
solutions 11 Figure 5: Most influential positions within small enterprises
when making investment decisions regarding voice/data convergence solutions
13 Figure 6: Vendors that small enterprises believe to be leaders in the
field of voice/data convergence solutions 15 Figure 7: Breakdown of the
Technology Trends sample by geography 17 Figure 8: Breakdown of the
Technology Trends sample by company size 19 Figure 9: Breakdown of
Technology Trends sample by company revenue 21 LIST OF TABLES
Table 1: Extent to which small enterprises currently have or use voice/data
convergence solutions 6 Table 2: Small enterprises that are considering
investment in voice/data convergence solutions in the next 6 months 8
Table 3: Small enterprises that are considering investment in voice/data
convergence solutions in 6 months to 2 years time 10 Table 4: Small
enterprises' preferred approach to buying voice/data convergence solutions
12 Table 5: Most influential positions within small enterprises when
making investment decisions regarding voice/data convergence solutions 14
Table 6: Vendors that small enterprises believe to be leaders in the field of
voice/data convergence solutions 16 Table 7: Breakdown of the Technology
Trends sample by geography 18 Table 8: Breakdown of the Technology Trends
sample by company size 20 Table 9: Breakdown of Technology Trends sample
by company revenue 22
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