Table of Contents
TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
BUSINESS
INTELLIGENCE INVESTMENT IN MEDIUM-SIZED ENTERPRISES 5
Extent to which
medium-sized enterprises currently have or use voice/data convergence
solutions 5
Medium-sized enterprises that are considering investment in
voice/data convergence solutions in the next 6 months 7
Medium-sized
enterprises that are considering investment in voice/data convergence
solutions in 6 months to 2 years time 9
Medium-sized enterprises'
preferred approach to buying voice/data convergence solutions 11
Most
influential positions within medium-sized enterprises when making investment
decisions regarding voice/data convergence solutions 13
Vendors that
medium-sized enterprises believe to be leaders in the field of voice/data
convergence solutions 15
APPENDIX 17
Breakdown of the Technology
Trends sample by geography 17
Breakdown of the Technology Trends sample by
company size 19
Breakdown of the Technology Trends sample by company
revenue 21
Further reading 23
Ask the analyst 23
LIST OF
FIGURES
Figure 1: Extent to which medium-sized enterprises currently have
or use voice/data convergence solutions 5
Figure 2: Medium-sized
enterprises that are considering investment in voice/data convergence
solutions in the next 6 months 7
Figure 3: Medium-sized enterprises that
are considering investment in voice/data convergence solutions in 6 months to
2 years time 9
Figure 4: Medium-sized enterprises' preferred approach to
buying voice/data convergence solutions 11
Figure 5: Most influential
positions within medium-sized enterprises when making investment decisions
regarding voice/data convergence solutions 13
Figure 6: Vendors that
medium-sized enterprises believe to be leaders in the field of voice/data
convergence solutions 15
Figure 7: Breakdown of the Technology Trends
sample by geography 17
Figure 8: Breakdown of the Technology Trends sample
by company size 19
Figure 9: Breakdown of Technology Trends sample by
company revenue 21
LIST OF TABLES
Table 1: Extent to which
medium-sized enterprises currently have or use voice/data convergence
solutions 6
Table 2: Medium-sized enterprises that are considering
investment in voice/data convergence solutions in the next 6 months 8
Table 3: Medium-sized enterprises that are considering investment in
voice/data convergence solutions in 6 months to 2 years time 10
Table 4:
Medium-sized enterprises' preferred approach to buying voice/data convergence
solutions 12
Table 5: Most influential positions within medium-sized
enterprises when making investment decisions regarding voice/data convergence
solutions 14
Table 6: Vendors that medium-sized enterprises believe to be
leaders in the field of voice/data convergence solutions 16
Table 7:
Breakdown of the Technology Trends sample by geography 18
Table 8:
Breakdown of the Technology Trends sample by company size 20
Table 9:
Breakdown of Technology Trends sample by company revenue 22
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