Opportunities for recruitment process outsourcing in a changing HRO market (Strategic Focus)

Table of Contents

• OVERVIEW
  • Catalyst
  • Summary
• KEY MESSAGES
  • RPO is growing rapidly and has the potential to be amulti-billion dollar market
  • The current economic climate may slow RPO growth but willnot halt its rise
  • Offshore delivery will become increasingly importantdespite vendor reticence
  • Vendor consolidation will continue
  • Global RPO deals will come only if vendors invest inglobal delivery first
• Table of Contents
• Table of figures
• Table of tables
• MARKET OPPORTUNITY
  • RPO is one of the fastest growing sectors of businessprocess outsourcing
  • Defining RPO
  • Types of vendors
  • Vendor consolidation
  • Customer demand
    • Vertical demand
    • Geography
    • Size
  • Contract profile
    • Length
    • Scope of services included
    • Geographic scope
    • Trends in RPO contract pricing
    • Customer savings using RPO
  • Evolution of HRO
• CUSTOMER IMPACT
  • Key customer benefits of RPO
  • Key concerns for customers:
    • Vendors need to establish trust and partnership reputation
    • Customers need assurance of short term benefits
  • Can RPO go global?
  • Offshore delivery
  • Threats to RPO
    • RPO in an economic downturn
    • Execution of RPO
    • Low barriers to entry
• COMPETITIVE LANDSCAPE
  • Adecco
  • Alexander Mann
  • NorthgateArinso
  • Futurestep
  • Hyrian
  • Kelly HRfirst
  • Kenexa
  • Manpower
  • Momentum
  • Pinstripe
  • Spherion
  • Talent Fusion
  • The Right Thing
  • TWC Comsys
  • Veritude
• GO TO MARKET
  • Recommendations
    • Innovation is required in structuring contracts to assurequality for clients
    • Vendors need to develop a reputation for flexibility,trust and partnership
    • Vendors need to go beyond recruitment to become essentialto the client
    • Vendors need to develop agility to scale to demand whilekeeping pricing on a variable model
    • ' Knowledge' verticals to continue to offer strongopportunities
    • Vendors need to balance recruitment, process andtechnology expertise
• APPENDIX
  • Definitions
  • Methodology
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer
• List of Tables
  • Table 1: Estimated RPO market by geography (2007, 2008)
  • Table 2: Acquisitions by or of RPO vendors in last 12months
  • Table 3: Publicly announced RPO contracts in 2008
• List of Figures
  • Figure 1: Estimated RPO market by geography (2007,2008), $m