Table of Contents
- Overview
- Key Messages
- Document management is a "must-have"functionality for higher
education
- Institution-wide implementations of ECM will become increasingly common
- A few vendors have been particularly successful in cornering the
education market
- The constellation of competitors is likely to change for document
management solutions
- Table of Contents
- Table of figures
- Table of tables
- Market Opportunity
- A content explosion is sapping the productivity of higher education
institutions
- ECM represents a broad range of features, functionality and even
solution areas
- The value proposition for ECM is clear for higher education
- A myriad of factors are driving the adoption of ECM in higher education
- Changing business dynamics are driving the need for increased
organizational efficiency
- Meeting more strident calls for public accountability demand better
visibility into internal processes
- Many institutions have hit the "upper limit" on space for
document storage
- Recent natural and man-made disasters have highlighted the need for
digitizing important documents
- There are few limitations to the uptake of ECM by education institutions
- Lingering vagaries about ECM implementation will slow its uptake by
some institutions
- Many institutions are already knee-deep in the implementation of other
more mission-critical applications
- Adding yet another solution to the IT infrastructure may represent an
unsustainable institutional burden
- Higher education represents an attractive opportunity for ECM vendors
- ECM Spending by Higher Education Institutions in Australia
- ECM Spending by Higher Education Institutions in France
- ECM Spending by Higher Education Institutions in Germany
- ECM Spending by Higher Education Institutions in the UK
- ECM Spending by Higher Education Institutions in the US
- Customer Impact
- The end-user desktop is rapidly becoming crowded with mission-critical
applications
- Practical realities are driving the uptake of specific ECM functionality
- The tide is going out for department-level adoptions and coming in for
institution-wide ones
- Competitive Landscape
- The ECM market in higher education is far from monolithic
- A few vendors have a strong focus on serving higher education institutions
- Optical Image Technology - Doc Finity
- Feith Systems - Feith Document Database
- Hyland Software - On Base
- Perceptive Software - Image Now
- The long-term forecast for document management may be mixed
- Go to Market
- Green field opportunities exist, but they are disappearing rapidly
- Let customers speak to the quality of your solution or service
- Modular solutions offer institutions flexibility and confidence
- Prepare for the encroaching enterprise applications market
- APPENDIX
- Abbreviations
- Definitions
- Methodology
- Further reading
- Ask the analyst
- Datamonitor consulting
- Disclaimer
- List of Figures
- Figure 1: Documents and content are everywhere in higher education
- Figure 2: Higher education' s IT goals trend towards standardization &
simplification
- Table 1: ECM Solution Definitions
- Figure 3: Australia Higher Education Spending on ECM: 2006 - 2012
- Table 2: Australia Higher Education Spending on ECM: 2006 - 2012
- Figure 4: France Higher Education Spending on ECM: 2006- 2012
- Table 3: France Higher Education Spending on ECM: 2006 -2012
- Figure 5: Germany Higher Education Spending on ECM: 2006- 2012
- Table 4: Germany Higher Education Spending on ECM: 2006- 2012
- Figure 6: UK Higher Education Spending on ECM: 2006 -2012
- Table 5: UK Higher Education Spending on ECM: 2006 -2012
- Figure 7: US Higher Education Spending on ECM by Solution Area: 2006 -
2012
- Table 6: US Higher Education Spending on ECM by Solution Area: 2006 - 2012
- Figure 8: ECM investments by functionality
- Figure 9: There are many vendors serving the ECM market
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