Abstract
Introduction
Financial institutions struggling to survive the spiraling effects of the
credit crunch need to look at rationalizing their costs in order to remain
profitable in such a low-margin environment.
Scope of this research
- The past actions of many retail banks have come back to haunt them and
banks must revisit their business models to improve cost efficiency.
- Cost management should be targeted to where it will really make a
difference.
- Sustainable cost-savings must be the goal of a retail bank cost management
program.
- There are opportunities for banks to bring employees and customers closer
and achieve cost-savings.
Research and analysis highlights
Highlights how banks can revisit their business models to improve cost
efficiency, emphasizing the need for an all encompassing cost-saving strategy.
Outlines specific strategy for identifying where cost savings can really make
a difference in order that retail banks achieve sustainable cost-savings.
Identifies examples of programs being employed by banks in order to bring
customers closer while at the same time saving costs.
Key reasons to purchase this research
- Identify key areas where costs can be saved while still promoting a
customer-centric banking model.
- Highlights cost-savings measures that bring employees closer to the
company and that are sustainable in the long-term.
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