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Market Research Report

Product and Service Needs of Wealth Management Clients

Published by Datamonitor Contact us : +1-860-674-8796
Published 2009/07 Content info 43 pages
Product code DC96189
Price From  US $ 4495 Order/Price list
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Description TOC

Table of Contents

OVERVIEW

  • Catalyst
  • Summary
  • Methodology

EXECUTIVE SUMMARY

  • The downturn has fundamentally increased the weighting of safer products within HNW portfolios and raised demands for discretionary asset management
  • HNWs' investment behavior is being shaped by their changing nature and attitudes
  • Wealth managers expect defensive products and advisory services to be in most demand in the next two years
  • Datamonitor believes higher risk products will come back strongly by 2011 and that advice will top the list of HNW service demands

CURRENT PRODUCT AND SERVICE NEEDS

  • There has been a global movement towards lower risk assets in the wake of the economic and financial meltdown
    • HNW portfolios in Europe and Asia Pacific are now strongly weighted towards the safer asset categories
    • Current portfolios are skewed towards very low risk product areas
    • European HNWs have large amounts invested in cash and near cash, and fixed income products
    • Asia Pacific HNWs have large amounts invested in cash and near cash, and equities
  • The services in demand by HNWs reflect the economic and market turbulence that has been in evidence
    • HNWs across Europe and Asia Pacific are looking for wealth managers to provide services that assist them through these troubled times
    • Discretionary asset management services are very much in demand in Europe at the present time
    • In Asia Pacific, HNWs are looking for hand holding and advisory asset management services
  • The changes in investment allocations are the result of changes in the nature and attitudes of HNWs
    • HNWs' appetite for risk is a key influencer of the asset mix in HNWs' portfolios
    • Knowledge of products is strongly correlated with the relative importance of different product categories

FUTURE PRODUCT AND SERVICE NEEDS

  • HNWs are expected to continue to play it safe in the next two years, while demanding advisory services
    • Capital protected products, and deposits and savings products will be in most demand in the next two years, according to wealth managers
    • The current turmoil is expected to shape the service needs of HNWs in the next two years
  • Datamonitor believes that higher risk products will have made a strong return by 2011, and agrees that advice will top the list of service demands
    • Datamonitor expects stock market recovery to commence in 2010 and HNWs to return en masse to high risk products by 2011
    • Datamonitor agrees with wealth managers that HNWs will be in search of advice over the next two years
  • Examples of innovations in promising product and service areas
    • Examples of product innovation
    • Examples of service innovation

APPENDIX

  • Definitions
  • The drivers of growth in the wealthy population
    • Income growth (combined with inflation, changes in GDP by sector, household savings rates and debt levels)
    • Investment returns (market capitalization, interest rates and bond yields)
  • The following measures are not, in themselves, drivers of wealthy population growth
    • Market capitalization
    • GDP
  • The following measures are not drivers of wealthy population growth except under very restricted circumstances
    • Primary residence value growth
    • Inheritance
  • Methodology
    • Wealth Management Market Leaders Survey 2009
  • Bibliography
  • Further reading
  • Ask the analyst
  • Datamonitor consulting
  • Disclaimer

TABLES

  • Table: Year-on-year change in the asset categories (percentage points)
  • Table: HNWs' portfolio allocations by product area
  • Table: European HNWs' portfolio allocations by product area now
  • Table: Asia Pacific HNWs' portfolio allocations by product area now
  • Table: Services currently in demand by HNWs
  • Table: Services currently in demand by European HNWs
  • Table: Services currently in demand by HNWs in Asia Pacific
  • Table: Appetite for risk among HNWs in 2008 and 2009
  • Table: Correlations between HNW knowledge of products in 2009 and the percentage of their portfolios in particular products in 2009
  • Table: Expected HNW demand for the following product areas in the next two years
  • Table: Expected HNW demand in Europe for the following product areas in the next two years
  • Table: Expected HNW demand in Asia Pacific for the following product areas in the next two years
  • Table: Expected HNW demand for the following service areas in the next two years
  • Table: Expected HNW demand in Europe for the following service areas in the next two years
  • Table: Expected HNW demand in Asia Pacific for the following service areas in the next two years

FIGURES

  • Figure: Both regions have seen a sharp contraction in the relative proportion of real estate investments
  • Figure: HNWs have much more defensive portfolios than in 2008
  • Figure: Cash and near cash makes up the biggest proportion of European HNWs' portfolios
  • Figure: Across Asia Pacific, the proportion of HNWs' portfolios held in equities has not changed much in 2009, compared to 2008
  • Figure: The recent volatility is a key determinant of what services are in demand
  • Figure: Asset management demands are polarized around discretionary and execution-only services
  • Figure: More hand holding is much in demand in Asia Pacific
  • Figure: HNWs' appetite for risk has fallen sharply from 2008 to 2009, corresponding with the rebalancing of their portfolios away from riskier assets
  • Figure: Stock market performance and HNWs appetite for risk are correlated
  • Figure: Wealth managers have very different views about what the future will hold for products
  • Figure: European wealth managers think capital protected products will be the real winner in the next two years
  • Figure: Wealth managers in Asia Pacific identify deposits and savings as looking particularly promising
  • Figure: Wealth managers in Asia Pacific expect big take up of execution only asset management, while European wealth managers think discretionary asset management will be the big winner
  • Figure: There will be good demand for ancillary wealth management services in Europe
  • Figure: Wealth managers in Asia Pacific expect a lot of country-specific variations in HNW service demands
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