Table of Contents
TABLE OF CONTENTS OVERVIEW 1 Catalyst 1 Summary 1 INTRODUCTION
9 Reasons to Purchase 9 Definitions 10 US TRANSPORTATION AND
INDUSTRY SERVICES: ESTIMATED SPENDING ON IT 12 Overview 12 Estimated
spending by technology segment 14 Estimated IT spending by channel 16
UNITED STATES POSTAL SERVICE 18 Budget overview 18 United States
Postal Service, estimated spending on IT 19 United States Postal Service,
estimated IT spending by channel 23 UNITED PARCEL SERVICE INC 25
Budget overview 25 United Parcel Service Inc, estimated spending on IT
26 United Parcel Service Inc, estimated IT spending by channel 30
FEDEX CORP 32 Budget overview 32 FedEx Corp, estimated spending on IT
33 FedEx Corp, estimated IT spending by channel 37 AMERICAN AIRLINES
INC 39 Budget overview 39 American Airlines Inc, estimated spending on
IT 40 American Airlines Inc, estimated IT spending by channel 44 AMR
CORP 46 Budget overview 46 AMR Corp, estimated spending on IT 47
AMR Corp, estimated IT spending by channel 51 UAL CORP 53 Budget
overview 53 UAL Corp, estimated spending on IT 54 UAL Corp, estimated
IT spending by channel 58 DELTA AIR LINES INC 60 Budget overview
60 Delta Air Lines Inc, estimated spending on IT 61 Delta Air Lines
Inc, estimated IT spending by channel 65 UNION PACIFIC CORP 67 Budget
overview 67 Union Pacific Corp, estimated spending on IT 68 Union
Pacific Corp, estimated IT spending by channel 72 BNSF RAILWAY 74
Budget overview 74 BNSF Railway, estimated spending on IT 75 BNSF
Railway, estimated IT spending by channel 79 BURLINGTON NORTHERN SANTA FE
CORP 81 Budget overview 81 Burlington Northern Santa Fe Corp,
estimated spending on IT 82 Burlington Northern Santa Fe Corp, estimated
IT spending by channel 86 APPENDIX 88 Methodology 88 Further
reading 88 How to contact experts in your industry 90 Disclaimer
90 LIST OF FIGURES Figure 1: Transportation and logistics
industry, US, spending on IT ($m), 2008 and 2009 12 Figure 2:
Transportation and logistics industry, US, estimated spending by IT segment
($m), 2008 14 Figure 3: Transportation and logistics industry, US,
estimated spending on IT by channel ($m), 2008 16 Figure 4: United States
Postal Service, estimated spending by IT segment, 2008 19 Figure 5: United
States Postal Service, estimated spending by IT sub-segment ($m), 2008 21
Figure 6: United States Postal Service, estimated spending on IT by channel,
2008 23 Figure 7: United Parcel Service Inc, estimated spending by IT
segment, 2008 26 Figure 8: United Parcel Service Inc, estimated spending
by IT sub-segment ($m), 2008 28 Figure 9: United Parcel Service Inc,
estimated spending on IT by channel, 2008 30 Figure 10: FedEx Corp,
estimated spending by IT segment, 2008 33 Figure 11: FedEx Corp, estimated
spending by IT sub-segment ($m), 2008 35 Figure 12: FedEx Corp, estimated
spending on IT by channel, 2008 37 Figure 13: American Airlines Inc,
estimated spending by IT segment, 2008 40 Figure 14: American Airlines
Inc, estimated spending by IT sub-segment ($m), 2008 42 Figure 15:
American Airlines Inc, estimated spending on IT by channel, 2008 44 Figure
16: AMR Corp, estimated spending by IT segment, 2008 47 Figure 17: AMR
Corp, estimated spending by IT sub-segment ($m), 2008 49 Figure 18: AMR
Corp, estimated spending on IT by channel, 2008 51 Figure 19: UAL Corp,
estimated spending by IT segment, 2008 54 Figure 20: UAL Corp, estimated
spending by IT sub-segment ($m), 2008 56 Figure 21: UAL Corp, estimated
spending on IT by channel, 2008 58 Figure 22: Delta Air Lines Inc,
estimated spending by IT segment, 2008 61 Figure 23: Delta Air Lines Inc,
estimated spending by IT sub-segment ($m), 2008 63 Figure 24: Delta Air
Lines Inc, estimated spending on IT by channel, 2008 65 Figure 25: Union
Pacific Corp, estimated spending by IT segment, 2008 68 Figure 26: Union
Pacific Corp, estimated spending by IT sub-segment ($m), 2008 70 Figure
27: Union Pacific Corp, estimated spending on IT by channel, 2008 72
Figure 28: BNSF Railway, estimated spending by IT segment, 2008 75 Figure
29: BNSF Railway, estimated spending by IT sub-segment ($m), 2008 77
Figure 30: BNSF Railway, estimated spending on IT by channel, 2008 79
Figure 31: Burlington Northern Santa Fe Corp, estimated spending by IT
segment, 2008 82 Figure 32: Burlington Northern Santa Fe Corp, estimated
spending by IT sub-segment ($m), 2008 84 Figure 33: Burlington Northern
Santa Fe Corp, estimated spending on IT by channel, 2008 86 Figure 34:
Research methodology 88 LIST OF TABLES Table 1: IT segments and
sub segments 10 Table 2: Channel definitions 11 Table 3:
Transportation and logistics industry, US, estimated spending on IT ($m), 2008
and 2009 13 Table 4: Transportation and logistics industry, US, estimated
spending by technology segment ($m), 2008 15 Table 5: Transportation and
logistics industry, US, estimated spending on IT by channel ($m), 2008 17
Table 6: United States Postal Service, IT budget estimates (%), 2008–09
18 Table 7: United States Postal Service, IT budget by estimated entity
(as % of overall IT budget), 2008 18 Table 8: United States Postal
Service, estimated spending by IT segment, 2008 20 Table 9: United States
Postal Service, estimated spending by IT sub-segment, 2008 22 Table 10:
United States Postal Service, estimated spending on IT by channel, 2008 24
Table 11: United Parcel Service Inc, IT budget estimates (%), 2008–09
25 Table 12: United Parcel Service Inc, estimated IT budget by entity (as
% of overall IT budget), 2008 25 Table 13: United Parcel Service Inc,
estimated spending by IT segment, 2008 27 Table 14: United Parcel Service
Inc, estimated spending by IT sub-segment, 2008 29 Table 15: United Parcel
Service Inc, estimated spending on IT by channel, 2008 31 Table 16: FedEx
Corp, IT budget estimates (%), 2008–09 32 Table 17: FedEx Corp,
estimated IT budget by entity (as % of overall IT budget), 2008 32 Table
18: FedEx Corp, estimated spending by IT segment, 2008 34 Table 19: FedEx
Corp, estimated spending by IT sub-segment, 2008 36 Table 20: FedEx Corp,
estimated spending on IT by channel, 2008 38 Table 21: American Airlines
Inc, IT budget estimates (%), 2008–09 39 Table 22: American Airlines
Inc, estimated IT budget by entity (as % of overall IT budget), 2008 39
Table 23: American Airlines Inc, estimated spending by IT segment, 2008 41
Table 24: American Airlines Inc, estimated spending by IT sub-segment, 2008
43 Table 25: American Airlines Inc, estimated spending on IT by channel,
2008 45 Table 26: AMR Corp, IT budget estimates (%), 2008–09 46
Table 27: AMR Corp, estimated IT budget by entity (as % of overall IT budget),
2008 46 Table 28: AMR Corp, estimated spending by IT segment, 2008 48
Table 29: AMR Corp, estimated spending by IT sub-segment, 2008 50 Table
30: AMR Corp, estimated spending on IT by channel, 2008 52 Table 31: UAL
Corp, IT budget estimates (%), 2008–09 53 Table 32: UAL Corp,
estimated IT budget by entity (as % of overall IT budget), 2008 53 Table
33: UAL Corp, estimated spending by IT segment, 2008 55 Table 34: UAL
Corp, estimated spending by IT sub-segment, 2008 57 Table 35: UAL Corp,
estimated spending on IT by channel, 2008 59 Table 36: Delta Air Lines
Inc, IT budget estimates (%), 2008–09 60 Table 37: Delta Air Lines
Inc, estimated IT budget by entity (as % of overall IT budget), 2008 60
Table 38: Delta Air Lines Inc, estimated spending by IT segment, 2008 62
Table 39: Delta Air Lines Inc, estimated spending by IT sub-segment, 2008
64 Table 40: Delta Air Lines Inc, estimated spending on IT by channel,
2008 66 Table 41: Union Pacific Corp, IT budget estimates (%),
2008–09 67 Table 42: Union Pacific Corp, estimated IT budget by
entity (as % of overall IT budget), 2008 67 Table 43: Union Pacific Corp,
estimated spending by IT segment, 2008 69 Table 44: Union Pacific Corp,
estimated spending by IT sub-segment, 2008 71 Table 45: Union Pacific
Corp, estimated spending on IT by channel, 2008 73 Table 46: BNSF Railway,
IT budget estimates (%), 2008–09 74 Table 47: BNSF Railway,
estimated IT budget by entity (as % of overall IT budget), 2008 74 Table
48: BNSF Railway, estimated spending by IT segment, 2008 76 Table 49: BNSF
Railway, estimated spending by IT sub-segment, 2008 78 Table 50: BNSF
Railway, estimated spending on IT by channel, 2008 80 Table 51: Burlington
Northern Santa Fe Corp, IT budget estimates (%), 2008–09 81 Table
52: Burlington Northern Santa Fe Corp, estimated IT budget by entity (as % of
overall IT budget), 2008 81 Table 53: Burlington Northern Santa Fe Corp,
estimated spending by IT segment, 2008 83 Table 54: Burlington Northern
Santa Fe Corp, estimated spending by IT sub-segment, 2008 85 Table 55:
Burlington Northern Santa Fe Corp, estimated spending on IT by channel, 2008
87
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