Table of Contents
TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION
9
Reasons to Purchase 9
Definitions 10
CANADA INSURANCE INDUSTRY:
ESTIMATED SPENDING ON IT 12
Overview 12
Estimated spending by
technology segment 14
Estimated IT spending by channel 16
MANULIFE
FINANCIAL CORP 18
Budget overview 18
Manulife Financial Corp,
estimated spending on IT 19
Manulife Financial Corp, estimated IT spending
by channel 23
THE GREAT-WEST LIFE ASSURANCE CO 25
Budget overview
25
The Great-West Life Assurance Co, estimated spending on IT 26
The
Great-West Life Assurance Co, estimated IT spending by channel 30
SUN LIFE
FINANCIAL INC 32
Budget overview 32
Sun Life Financial Inc, estimated
spending on IT 33
Sun Life Financial Inc, estimated IT spending by channel
37
WORKPLACE SAFETY & INSURANCE BOARD 39
Budget overview 39
Workplace Safety & Insurance Board, estimated spending on IT 40
Workplace
Safety & Insurance Board, estimated IT spending by channel 44
INDUSTRIAL
ALLIANCE INSURANCE AND FINANCIAL SERVICES INC 46
Budget overview 46
Industrial Alliance Insurance and Financial Services Inc, estimated spending
on IT 47
Industrial Alliance Insurance and Financial Services Inc,
estimated IT spending by channel 51
ING CANADA INC 53
Budget overview
53
ING Canada Inc, estimated spending on IT 54
ING Canada Inc,
estimated IT spending by channel 58
WORKERS’ COMPENSATION BOARD OF
BRITISH COLUMBIA 60
Budget overview 60
Workers’ Compensation
Board of British Columbia, estimated spending on IT 61
Workers’
Compensation Board of British Columbia, estimated IT spending by channel
65
DESJARDINS FINANCIAL SECURITY LIFE ASSURANCE CO 67
Budget overview
67
Desjardins Financial Security Life Assurance Co, estimated spending on
IT 68
Desjardins Financial Security Life Assurance Co, estimated IT
spending by channel 72
ABC BENEFITS CORP 74
Budget overview 74
ABC
Benefits Corp, estimated spending on IT 75
ABC Benefits Corp, estimated IT
spending by channel 79
WORKER’S COMPENSATION BOARD ALBERTA 81
Budget overview 81
Worker’s Compensation Board Alberta, estimated
spending on IT 82
Worker’s Compensation Board Alberta, estimated IT
spending by channel 86
APPENDIX 88
Methodology 88
Further reading
89
How to contact experts in your industry 89
Disclaimer 89
LIST OF FIGURES
Figure 1: Insurance industry, Canada, spending on IT ($m),
2008 and 2009 12
Figure 2: Insurance industry, Canada, estimated spending
by IT segment ($m), 2008 14
Figure 3: Insurance industry, Canada,
estimated spending on IT by channel ($m), 2008 16
Figure 4: Manulife
Financial Corp, estimated spending by IT segment, 2008 19
Figure 5:
Manulife Financial Corp, estimated spending by IT sub-segment ($m), 2008
21
Figure 6: Manulife Financial Corp, estimated spending on IT by channel,
2008 23
Figure 7: The Great-West Life Assurance Co, estimated spending by
IT segment, 2008 26
Figure 8: The Great-West Life Assurance Co, estimated
spending by IT sub-segment ($m), 2008 28
Figure 9: The Great-West Life
Assurance Co, estimated spending on IT by channel, 2008 30
Figure 10: Sun
Life Financial Inc, estimated spending by IT segment, 2008 33
Figure 11:
Sun Life Financial Inc, estimated spending by IT sub-segment ($m), 2008 35
Figure 12: Sun Life Financial Inc, estimated spending on IT by channel, 2008
37
Figure 13: Workplace Safety & Insurance Board, estimated spending by IT
segment, 2008 40
Figure 14: Workplace Safety & Insurance Board, estimated
spending by IT sub-segment ($m), 2008 42
Figure 15: Workplace Safety &
Insurance Board, estimated spending on IT by channel, 2008 44
Figure 16:
Industrial Alliance Insurance and Financial Services Inc, estimated spending
by IT segment, 2008 47
Figure 17: Industrial Alliance Insurance and
Financial Services Inc, estimated spending by IT sub-segment ($m), 2008 49
Figure 18: Industrial Alliance Insurance and Financial Services Inc, estimated
spending on IT by channel, 2008 51
Figure 19: ING Canada Inc, estimated
spending by IT segment, 2008 54
Figure 20: ING Canada Inc, estimated
spending by IT sub-segment ($m), 2008 56
Figure 21: ING Canada Inc,
estimated spending on IT by channel, 2008 58
Figure 22: Workers’
Compensation Board of British Columbia, estimated spending by IT segment, 2008
61
Figure 23: Workers’ Compensation Board of British Columbia,
estimated spending by IT sub-segment ($m), 2008 63
Figure 24:
Workers’ Compensation Board of British Columbia, estimated spending on
IT by channel, 2008 65
Figure 25: Desjardins Financial Security Life
Assurance Co, estimated spending by IT segment, 2008 68
Figure 26:
Desjardins Financial Security Life Assurance Co, estimated spending by IT
sub-segment ($m), 2008 70
Figure 27: Desjardins Financial Security Life
Assurance Co, estimated spending on IT by channel, 2008 72
Figure 28: ABC
Benefits Corp, estimated spending by IT segment, 2008 75
Figure 29: ABC
Benefits Corp, estimated spending by IT sub-segment ($m), 2008 77
Figure
30: ABC Benefits Corp, estimated spending on IT by channel, 2008 79
Figure
31: Worker’s Compensation Board Alberta, estimated spending by IT
segment, 2008 82
Figure 32: Worker’s Compensation Board Alberta,
estimated spending by IT sub-segment ($m), 2008 84
Figure 33:
Worker’s Compensation Board Alberta, estimated spending on IT by
channel, 2008 86
Figure 34: Research methodology 88
LIST OF
TABLES
Table 1: IT segments and sub segments 10
Table 2: Channel
definitions 11
Table 3: Insurance industry, Canada, estimated spending on
IT ($m), 2008 and 2009 13
Table 4: Insurance industry, Canada, estimated
spending by technology segment ($m), 2008 15
Table 5: Insurance industry,
Canada, estimated spending on IT by channel ($m), 2008 17
Table 6:
Manulife Financial Corp, IT budget estimates (%), 2008–09 18
Table
7: Manulife Financial Corp, IT budget by estimated entity (as % of overall IT
budget), 2008 18
Table 8: Manulife Financial Corp, estimated spending by
IT segment, 2008 20
Table 9: Manulife Financial Corp, estimated spending
by IT sub-segment, 2008 22
Table 10: Manulife Financial Corp, estimated
spending on IT by channel, 2008 24
Table 11: The Great-West Life Assurance
Co, IT budget estimates (%), 2008–09 25
Table 12: The Great-West
Life Assurance Co, estimated IT budget by entity (as % of overall IT budget),
2008 25
Table 13: The Great-West Life Assurance Co, estimated spending by
IT segment, 2008 27
Table 14: The Great-West Life Assurance Co, estimated
spending by IT sub-segment, 2008 29
Table 15: The Great-West Life
Assurance Co, estimated spending on IT by channel, 2008 31
Table 16: Sun
Life Financial Inc, IT budget estimates (%), 2008–09 32
Table 17:
Sun Life Financial Inc, estimated IT budget by entity (as % of overall IT
budget), 2008 32
Table 18: Sun Life Financial Inc, estimated spending by
IT segment, 2008 34
Table 19: Sun Life Financial Inc, estimated spending
by IT sub-segment, 2008 36
Table 20: Sun Life Financial Inc, estimated
spending on IT by channel, 2008 38
Table 21: Workplace Safety & Insurance
Board, IT budget estimates (%), 2008–09 39
Table 22: Workplace
Safety & Insurance Board, estimated IT budget by entity (as % of overall IT
budget), 2008 39
Table 23: Workplace Safety & Insurance Board, estimated
spending by IT segment, 2008 41
Table 24: Workplace Safety & Insurance
Board, estimated spending by IT sub-segment, 2008 43
Table 25: Workplace
Safety & Insurance Board, estimated spending on IT by channel, 2008 45
Table 26: Industrial Alliance Insurance and Financial Services Inc, IT budget
estimates (%), 2008–09 46
Table 27: Industrial Alliance Insurance
and Financial Services Inc, estimated IT budget by entity (as % of overall IT
budget), 2008 46
Table 28: Industrial Alliance Insurance and Financial
Services Inc, estimated spending by IT segment, 2008 48
Table 29:
Industrial Alliance Insurance and Financial Services Inc, estimated spending
by IT sub-segment, 2008 50
Table 30: Industrial Alliance Insurance and
Financial Services Inc, estimated spending on IT by channel, 2008 52
Table 31: ING Canada Inc, IT budget estimates (%), 2008–09 53
Table
32: ING Canada Inc, estimated IT budget by entity (as % of overall IT budget),
2008 53
Table 33: ING Canada Inc, estimated spending by IT segment, 2008
55
Table 34: ING Canada Inc, estimated spending by IT sub-segment, 2008
57
Table 35: ING Canada Inc, estimated spending on IT by channel, 2008
59
Table 36: Workers’ Compensation Board of British Columbia, IT
budget estimates(%), 2008–09 60
Table 37: Workers’
Compensation Board of British Columbia, estimated IT budget by entity (as % of
overall IT budget), 2008 60
Table 38: Workers’ Compensation Board of
British Columbia, estimated spending by IT segment, 2008 62
Table 39:
Workers’ Compensation Board of British Columbia, estimated spending by
IT sub-segment, 2008 64
Table 40: Workers’ Compensation Board of
British Columbia, estimated spending on IT by channel, 2008 66
Table 41:
Desjardins Financial Security Life Assurance Co, IT budget estimates (%),
2008–09 67
Table 42: Desjardins Financial Security Life Assurance
Co, estimated IT budget by entity (as % of overall IT budget), 2008 67
Table 43: Desjardins Financial Security Life Assurance Co, estimated spending
by IT segment, 2008 69
Table 44: Desjardins Financial Security Life
Assurance Co, estimated spending by IT sub-segment, 2008 71
Table 45:
Desjardins Financial Security Life Assurance Co, estimated spending on IT by
channel, 2008 73
Table 46: ABC Benefits Corp, IT budget estimates (%),
2008–09 74
Table 47: ABC Benefits Corp, estimated IT budget by
entity (as % of overall IT budget), 2008 74
Table 48: ABC Benefits Corp,
estimated spending by IT segment, 2008 76
Table 49: ABC Benefits Corp,
estimated spending by IT sub-segment, 2008 78
Table 50: ABC Benefits Corp,
estimated spending on IT by channel, 2008 80
Table 51: Worker’s
Compensation Board Alberta, IT budget estimates (%), 2008–09 81
Table 52: Worker’s Compensation Board Alberta, estimated IT budget by
entity (as % of overall IT budget), 2008 81
Table 53: Worker’s
Compensation Board Alberta, estimated spending by IT segment, 2008 83
Table 54: Worker’s Compensation Board Alberta, estimated spending by IT
sub-segment, 2008 85
Table 55: Worker’s Compensation Board Alberta,
estimated spending on IT by channel, 2008 87
|
Related Report
|
View Cart
