Abstract
Introduction
This databook provides insights into the business process outsourcing (BPO)
services sector in the Netherlands.
Scope
*This databook provides comprehensive and up-to-date information on the
revenue opportunities within the BPO services market in the Netherlands
*The report also provides revenue breakdown for five BPO segments and 10
verticals from 2008 to 2013
Highlights
The BPO services sector in the Netherlands was valued at $3,585.2m in 2008.
Growing at a CAGR of 5% between 2008 and 2013, this sector will reach a value
of $4,579.3m by the end of the period. The BPO services sector derives its
revenues via five segments; CRM BPO, F&A BPO, HR outsourcing, procurement BPO
and vertical-specific BPO.
Valued at $1,579.5m in 2008, CRM BPO was the largest segment within the BPO
sector. This segment is expected to grow at a rate of 5.2% over the
2008–13 period to reach a value of $2,037m. F&A BPO will be the fastest
growing segment and is anticipated to record a CAGR of 7.7% between 2008 and
2013.
Reasons to Purchase
*Develop business strategies by analyzing the spending patterns among various
industries in the BPO services sector in the Netherlands
*Design effective marketing and sales strategies by identifying key and fast
growth industries and BPO segments
*Make informed business decisions by understanding the overall spending trends
in various segments within the BPO services sector in the Netherlands
|