GAP: Aftermarket Size & Structure 2004 USA

TABLE OF CONTENTS

TABLE OF CONTENTS 2

SECTION 1 - EXECUTIVE SUMMARY 5

Table 1 Market at a glance in USA 5

Aftermarket size / trends 5

Numbers of players 5

Currency 5

Date of publication 5

SECTION 2.0 CAR SALES. 6

Table 2 Car market - key data (2002) 6

Car parc and sales 6

Not-new / used cars 6

Table 3 Vehicle parc, breakout by age 7

Table 4 Vehicle parc, breakout by fuel 7

Changes age/fuel type 7

Table 5 Vehicle parc and decommissioning (1998-2002) 7

Table 6 Car parc and sales, domestic and foreign 8

Leading car makers 8

Table 7.1 Sales, ranked by car maker' s country of origin (2001) 8

Table 7.2 Sales, ranked by car makers (2002) 8

Table 8 Car sales ranked by models 9

Car sales "Big Three"  top makes 9

Car sales Japanese and Korean top makes 9

Car sales European top makes 9

SECTION 2.1 PARTS AND COMPONENTS MANUFACTURERS 10

Table 9 Number of parts' manufacturers 10

Table 10 Auto parts' market - production and sales 10

Sales to the aftermarket 10

Breakout of OE and non-OE parts' sales 11

Market trends OE and non-OE parts' sales 11

The "grey"  market 11

SECTION 2.2 AFTERMARKET PARTS' SUPPLY/DISTRIBUTION 13

Table 12 Type and number of companies distributing auto parts 13

Distribution structure to aftermarket 13

Table 13.1 Parts' distributors, program groups (largest 16) 14

Table 13.2 Parts' distributors, program groups sales of private labels 14

Table 14.1 Parts' distributors, numbers of stores operated. 15

Table 14.2 Parts' distributors, sales (US$) 15

Table 15 Auto paint companies (5 names) 15

Paint repair market - "grey"  market 16

SECTION 2.3 Not-new PARTS 17

Table 16 Not-new parts market, key data 17

Number of businesses 17

Market size and trends 17

SECTION 2.4 INSURERS AND FLEET OPERATORS 18

Table 17 Auto insurance market key data 18

Collisions and repairs 18

Table 18 Insurers and Direct Repair Programs (DRP) 18

Direct Repair Programme (DRP) system 19

Blurring of insurer/repairers 19

DRP business in repair shops 19

Table 19 Insurance companies in auto market, top 10 ranked 19

Vehicle fleets and the repair service market 20

Table 20 Distribution of fleets by size 20

Table 21 Fleet segment by type of operator 21

Structure of fleet sector 21

SECTION 2.5 Aftermarket service providers 22

Table 22 Aftermarket service providers - number and type 22

The different types of repair service outlets 22

Grey market 22

Typical service menus 22

Table 23 Service repair market (value) 23

Market size and trends 23

Market shares 23

Winners and losers 23

Maintenance services 24

High-tech service repair 24

Heavy repair 25

Common market negative for repairers 25

Table 24 Dealership channel, outlets and turnover 26

Dealership income - source of 26

Largest dealership groups. 26

Table 25 Top car dealership groups (10 companies) 27

Table 26 Repair service chains/franchises - the largest 28

SECTION 3 - COMPANY PROFILES/ADDRESSES 29

Profiles parts' re-manufacturers and salvage yards 29

Profiles parts' distribution and buying groups 29

Profiles - insurers largest 34

Other insurers in the auto market (www) 35

Profiles largest auto dealerships (10) 35

Profiles repair service providers - chains / franchises 37

Smaller repair service chains (names) 39

Repair service providers offering specialist fleet services (names) 39

Car rental companies - largest 40

SECTION 4 - AUTHORITIES 41

Associations - leading in USA 41

Associations - distribution 42

Associations - dealerships 43

Associations - repairers and independents 43

Associations - other 44

APPENDIX GLOSSARY / HOW TERMS USED IN REPORT 45

Market covered in this report 45

Data conflict 45

List of interchangeable terms used for parts 45

Terms "parts aftermarket"  / "aftermarket part" 45

"Genuine,"  "non-genuine,"  "grey"  parts 46

Parts categories included in counts of market size 46

"Not-new"  parts 46

Data conflict vehicle parc. 46

Data conflict - numbers of repair outlets 46

INDEX OF COMPANY AND BRAND NAMES 47

DIAGONAL REPORTS STATEMENT 51

GSP formats 51

Disclaimer 51

Symbols used in tables 51