GAP UK 2004 (Global Auto Aftermarket Panel)

TABLE OF CONTENTS

SECTION 1 - EXECUTIVE SUMMARY 4

Table 1 Market at a glance in (country) 4

Aftermarket size (estimates) 4

Aftermarket size trends 4

Market drivers 4

Numbers of players 4

Currency 4

Date of publication 4

SECTION 2.0 - AFTERMARKET SERVICE REPAIR (MARKET SIZES) 5

Table 2 Service repair (value GBP) 5

Service repair market (sizes) 5

Market trends 5

Table 3 Service repair outlets, (% breakout of market) 5

Market structure (outlets) 6

Representative organizations 6

Dealership channel 6

Fast-fit specialists and other new entrants 6

Independents 6

SECTION 2.1 - AFTERMARKET SERVICE REPAIR (COMPANIES) 7

Table 4 Top ten carmaker dealer groups (dealers/franchisees, ranked) 7

Table 5 Top ten dealer groups (new and not-new cars, ranked) 7

Table 6 Top nine dealer groups (not-new cars, ranked) 7

Table 7 Top four fast-fit franchises (ranked) 8

Table 8 Top seven fast-fit franchises - carmaker-linked (ranked) 8

Table 9 Top eleven chains in service repair (ranked) 8

SECTION 2.2 - INSURERS AND CAR FLEETS 9

Table 10 Insurers and the auto repair aftermarket 9

Numbers insurers and representative organizations 9

Insurers and repair market 9

Table 11 Insurance companies, the ten largest in the auto market (ranked) 10

Structure of fleet sector 10

Representative organizations 10

SECTION 2.3 - PARTS AFTERMARKET (SIZE) 11

Table 12 Size of auto parts market segments 11

The non-new market size and trends 11

SECTION 2.4 - AFTERMARKET PARTS SUPPLY/DISTRIBUTION 12

Table 13 Type and number of auto parts distributors 12

Distribution structure to aftermarket 12

Representative organizations 12

Table 14 Largest ten parts distributors (ranked) 12

Table 15 Largest five parts buying groups (ranked) 13

SECTION 2.41 - PARTS MANUFACTURERS 14

Table 16 Parts manufacturing companies 14

Number of companies, and representative associations 14

Table 17 Top ten auto parts manufacturers (ranked) 14

SECTION 2.5 - CAR SALES 15

Table 18 Car market - key data 15

Vehicle/car parc, sales and decommissionings 15

Not-new cars 15

Table 19 Car parc age 15

Car parc fuel type 15

Car sales and parc - domestic and imports 16

Table 20 Sales by carmakers, top 12 ranked (2003) 16

Table 21 Car sales ranked by makes, top 10 ranked (2003) 16

Table 22 Car parc, % share of top 10 carmakers (2003) 17

SECTION 3 - COMPANY WWW ADDRESSES 18

Profiles (www) - top carmaker companies 18

Profiles (www) - parts manufacturers 18

Profiles (www) - not-new car retailers 19

Profiles (www)- parts distributors and buying groups 19

Profiles (www) - parts distributors, buying groups 20

Profiles (www) - insurers 21

Profiles (www) - service repair companies 21

SECTION 4 - AUTHORITIES/ASSOCIATIONS 22

Associations - distributors 23

Associations - repairers/dismantlers 23

Associations - other 24

INDEX 25

APPENDIX I - GLOSSARY OF TERMS USED IN REPORT 28

Market covered in this report 28

Terms for service repair outlets 28

Grey market 28

Data conflict 28

Confusion about terms 28

List - Interchangeable terms used for parts 29

Term "aftermarket part" 29

Terms and variants - OE and non-OE 29

"Grey" parts 29

Parts categories included in counts of market size 29

"Not-new" parts 30

First and other tier suppliers 30

Service and parts channels - independent and dealerships 30

Vehicle parc 30

Insurer repair 30

APPENDIX II - REGULATORY ENVIRONMENT IN THE EU 31

EU directives - Block Exemption Regulation 31

DIAGONAL REPORTS STATEMENT 32

GSP formats 32

Disclaimer 32

Symbols used in tables 32