Table of Contents
Executive Summary
- US Online Leisure/Unmanaged Business Travel Metrics, 2006 & 2010
Issues & Questions
The eMarketer View
- Key eMarketer Numbers: US Online Travel
US Travel Industry Outlook
- US Real Gross Domestic Product, 2004-2010 (% increase vs. prior year)
- Total Number of Passengers Boarding Scheduled Domestic and International
Flights* in the US, 1999-2005 (millions and % increase/decrease vs. prior year)
- US Lodging Industry Revenue per Available Room* (RevPAR), 2003-2006 (%
increase vs. prior year)
- US Travel Spending, 2001-2009 (billions and % increase/decrease vs. prior
year)
Sizing Up the Online Travel Market
- US Online Leisure/Unmanaged Business Travel Sales, 2003-2010 (billions and
% increase vs. prior year)
- Comparative Estimates: US Online Leisure/Unmanaged Business Travel Sales,
2004-2008 & 2010 (billions)
- Annual Growth of US Online Leisure/Unmanaged Business Travel Sales vs. US
Retail E-Commerce Sales, 2004-2009 (% increase vs. prior year)
- US Households that Book Travel Online, 2005-2010 (millions and % of
Internet households)
- US Online Travelers*, 1996-2005 (millions and % of travelers)
- Average Annual Online Travel Spending per US Household*, 2005-2010
(dollars and % increase vs. prior year)
- US Online Travel Sales, by Travel Segment, 2005 & 2010 (billions, CAGR*
and % of total sales)
Online Travel Sales As a Percent of Total Travel Sales in the US, Europe and the Asia-Pacific Region, 2005 & 2008
- US Online Travel Sales Share, by Distribution Channel, 2003-2005 (% of
total sales)
- US Online Travel Sales Share, by Distribution Channel and Travel Segment,
2005 (% of total sales)
- Online Travel Shopping Patterns
- Demographic Profile of US Visitors to Travel Web Sites, July 30-August 26,
2006 (% of total)
- Top 30 Travel Web Sites among US Internet Users, Ranked by Visits, August
20-26, 2006 (% market share)
- Top 10 Online Travel Sites among US Internet Users, Ranked by Unique
Audience, October 23-29, 2006 (thousands, % active reach and mins:secs per
user)
- Top 10 Upstream Industries Visited by US Internet Users before Visiting
Travel Web Sites, August 20-26, 2006 (% of total visits)
- Top 10 Downstream Industries Visited by US Internet Users after Visiting
Travel Web Sites, August 20-26, 2006 (% of total visits)
- US Online Travel Researchers Who Visited Online Travel Agencies vs. Travel
Search Engines, Q1 2005-Q2 2006 (% of total visits)
- Top Five Travel Search Engines Visited by US Internet Users, July 2006
(thousands of visitors)
The Power of the Internet as a Travel Planning Resource
- Source that Most Influenced US Adult Internet Users to Make an Airline
Ticket Purchase, July 2006 (% of respondents*)
- Sources Influencing Travel Purchase Decisions according to US Online
Travelers*, Q3 2006 (% of respondents)
- Vacation Planning Methods of US Internet Users, 2006 (% of respondents)
- Online Travel Resources that US Online Leisure Travelers Used for Research
in the Past 12 Months, 2005 & 2006 (% of respondents)
- Content Types that US Online Travelers Believe Are "Important"* When
Making a Hotel Purchase Decision, July 2006 (% of respondents)
- Types of Travel Research Conducted Online by US Online Travelers* that Use
the Internet Solely as a Research Tool, January 2007 (% of respondents)
- US Online Leisure Travelers* Who Researched Travel Online but Bought
Offline, by Travel Product and Frequency, 2006 (% of respondents)
- US Adult Internet Users Who Will Use the Internet As the Primary Resource
to Research Their Upcoming* Travel Plans, by Household Income, January 2007 (%
of respondents)
- US Adult Internet Users Who Will Use the Internet to Research and/or
Purchase Their Upcoming* Travel Reservations, by Household Income, January
2007 (% of respondents)
- Type of Travel Site Where US Online Travelers Start and/or Finish a Travel
Purchase, 2006 (% of respondents)
Critical Success Factors of Travel Web Sites
- Most Influential Factor in Choosing an Airline Carrier and Hotel according
to US Online Business Travelers, July-August 2006 (% of respondents)
- Requirements of Online Business Travelers When Booking Hotel
Accommodations for Business vs. Personal Travel, Ranked by Priority,
July-August 2006
- Important* Features of a Travel Site according to US Online Business
Travelers, July-August 2006 (% of respondents)
- Select Travel Web Site Features that Make US Adult Internet Users* Want to
Return to the Sites, January 2007 (% of respondents)
- Factors that US Online Travelers Believe Are "Important"* When Choosing a
Travel Web Site to Book Hotel Accommodations, July 2006 (% of respondents)
- Reasons that US Consumers Prefer to Make Hotel Reservations on a Hotel' s
Web Site Directly vs. Using an Online Travel Agency/Consolidator, 2006 (% of
respondents)
- Factors that Would Influence US Consumers* to Make Hotel Reservations on a
Hotel' s Web Site Directly Instead of Using an Online Travel Agency, 2006 (% of
respondents)
Rating and Ranking Travel Web Sites
- Top-Ranked Independent Travel Web Sites according to US Online Travel
Buyers, 2006
- US Customer Satisfaction with Independent Travel Web Sites, March-October
2006 (index ranking on a 1,000-point scale)
- US Customer Satisfaction Scores for the Top-Branded Travel Web Sites, 2006
(based on a 1,000-point scale)
- US Customer Satisfaction Scores for Hotel and Independent Travel Sites,
2004-2006 (based on a 100-point scale)
- Guests of High- and Lower-Priced Hotel Brands Who Are Very Likely to
Return, by Channel Used to Book Reservation, 2006 (% of respondents)
- US Customer Satisfaction Scores for Leading Online Travel Web Sites,
2002-2006 (based on 100-point scale)
- US Online Travel Buyers Who Will Likely Return to Select Travel Sites to
Research Hotel Accommodations, January 2006 (% of respondents)
- US Online Travel Buyers Who Will Likely Return to Select Travel Sites to
Book Hotel Accommodations, January 2006 (% of respondents)
- US Online Travel Buyers Who Will Likely Return to Select Travel Sites to
Book Hotel Accommodations if Prices Increase by 5% at that Site Only, January
2006 (% of respondents)
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