Abstract
Economic development has long been an important function for utilities as they
aim for diversified revenue growth in fixed territories, and strive to enhance
community relations and customer satisfaction. This report offers perspectives
on key trends affecting utility economic development (ED), focusing on the
status of current ED services and activities. Trends addressed include
increased reliance on the Internet for site selection, the changing landscape
of local and regional economic development agencies, increased competition to
attract businesses, and faster timelines associated with company relocations.
Information and analysis is based on interviews with representatives of 23
utilities, as well as secondary sources and other industry groups, experts, and
studies.
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