Western Europe, Utilities Industry, IT Solutions and Technologies: Energy Insights-IDC 2007 Survey

Table of Contents

• Table of Contents
• Energy Insights Opinion
• In This Report
  • Methodology
  • Definitions
    • Utilities Industry
    • Solution Areas
      • Enterprise Resource Planning (ERP)
      • Business Performance Management (BPM) and Analytic Applications
      • Collaborative Technologies
      • Content Management
      • Datawarehouse and Datamart Technologies
      • Security
      • Supply Chain Management (SCM)
      • Customer Care and Billing
      • Energy Trading and Risk Management Applications (ETRM)
      • Engineering and Design
      • Environment, Health & Safety (EH&S)
      • Emission Management
      • Network Automation and Control
      • Meter Data Management
      • Plant Operations
      • Work and Asset Management
  • Survey Respondent Profiles
  • Table: Western Europe, Utilities, Respondent Company Distribution (% of Companies)
  • Table: Western Europe, Utilities, Survey Respondent Profiles by Functional Area and Country (% of Companies)
  • Table: Western Europe, Utilities, Survey Respondent Profiles by Job Title and Country (% of Companies by Country)
  • Table: Western Europe, Utilities, Survey Respondent Profiles by Location and Country (% of Companies)
• Situation Overview
  • Current Enterprise IT Solutions Adoption Status
  • Figure: Western Europe, Utilities, Enterprise IT Solutions Adoption (% of Respondents)
  • Table: Western Europe, Utilities, Enterprise IT Solutions Adoption (% of Respondents)
  • Current Line-of-Business IT Solutions Adoption Status
  • Figure: Western Europe, Utilities, LOB IT Solutions Adoption (% of Respondents)
  • Table: Western Europe, Utilities, LOB IT Solutions Adoption (% of Respondents)
• Future Outlook
  • Enterprise Management IT Solutions - Investment Intentions
  • Figure: Western Europe, Utilities, Enterprise IT Solutions Investment Plans (% of Respondents)
  • Figure: Western Europe, Utilities, Enterprise IT Solutions Investment Plans Against Solution Priorities
    • ERP
      • Figure: Western Europe, Utilities, ERP Solutions Investment Plans (% of Respondents)
      • Content Management and Document Management
      • Figure: Western Europe, Utilities, Content Management/DMS Solutions Investment Plans (% of Respondents)
      • Security
      • Figure: Western Europe, Utilities, Security Solutions Investment Plans (% of Respondents)
      • Figure: Western Europe, Electricity Industry, Security Solutions 12 Month Investment Plan by Functional Area (% of Respondents)
      • Collaborative Technologies
      • Figure: Western Europe, Utilities, Collaborative Technologies Investment Plans (% of Respondents)
      • BPM
      • Figure: Western Europe, Utilities, BPM Solutions Investment Plans (% of Respondents)
      • SCM
      • Figure: Western Europe, Utilities, SCM Solutions Investment Plans (% of Respondents)
      • Datawarehouse/ Datamart solutions
      • Figure: Western Europe, Utilities, Datawarehouse or Datamart Solutions Investment Plans (% of Respondents)
      • Table: Western Europe, Utilities, Enterprise IT Solutions Investment Plans Over the Next 12 Months (% of Respondents)
  • Line-of-Business IT Solutions - Investment Intentions
  • Figure: Western Europe, Utilities, LOB IT Solutions Investment Plans (% of Respondents)
  • Figure: Western Europe, Utilities, LOB IT Solutions Investment Plans Against Solution Priorities
    • Customer Care and Billing
      • Figure: Western Europe, Utilities, Customer Care, and Billing Solutions Investment Plans (% of Respondents)
      • Figure: Western Europe, Utilities, Reasons for not Implementing Customer Care and Billing (% of Respondents)
      • Table: Western Europe, Utilities, LOB IT Solutions Investment Plans Over the Next 12 Months (% of Companies)
  • Trends in New Technologies
  • Figure: Western Europe, Utilities, Familiarity With New Technologies (% of Respondents)
  • Figure: Western Europe, Utilities, 12-24 Month Investment Plans for New Technologies (% of Respondents)
  • Trends in SOA
  • Figure: Western Europe, Utilities, Familiarity With SOA (% of Respondents)
  • Figure: Western Europe, Utilities, Priorities Justifying a SOA Implementation (% of Respondents)
  • Trends in Wireless and Mobile Technology
  • Figure: Western Europe, Utilities, Wireless Network Implementation Plans (% of Respondents)
  • Figure: Western Europe, Utilities, Status of Employee Access to Enterprise Applications Via Mobile or Wireless Technology (% of Respondents)
  • Figure: Western Europe, Utilities, Devices Being Used (% of Respondents)
  • Figure: Western Europe, Utilities, Mobile Solution Strategies (% of Respondents)
  • Trends in IP Telephony
  • Figure: Western Europe, Utilities, IP Telephony Solution Adoption Trends (% of Respondents)
  • Figure: Western Europe, Utilities, Key Benefits/Expected Benefits of an IP Telephony Solution (% of Respondents)
  • Figure: Western Europe, Utilities, Satisfaction with IP Telephony Solutions (% of Respondents)
  • Figure: Western Europe, Utilities, Obstacles to IP Telephony Solution Adoption (% of Respondents)
• Essential Guidance
  • Action to Consider for Utilities
  • Actions to Consider for IT Vendors
• Learn More
  • Related Research
  • Synopsis