Automotive Financial Services in Southern and Western Europe

Table of Contents

0.0 EXECUTIVE SUMMARY

• Finance and leasing: a market worth €145.7 billion in gross advances and assets leased in 2006
• … with point-of-sale finance claiming a share of around 45.6% of the total market value
• Average point-of-sale customer take-up rates are highest in Italy and weakest in the Netherlands
• In a majority of markets, dealers are expanding the number of providers with which they work
• … although the dominance of a leading duo in Spain apparently produces the opposite effect
• Motor insurance: dealer-intermediated pols. make up around 6.0% of the total consumer market
• … although the effectiveness of dealerships in this arena varies greatly from country to country
• Creditor insurance: average take-up rates peak in France, Italy, Portugal and Spain
• Extended warranties: policies sold along side used cars make up almost 50% of the total value
• GAP insurance: a strong tradition for stand-alone policies exists only in France and the UK
• Road assistance: manufacturer-branded breakdown recovery is dominated by a trio of providers
• In many ways, consolidation among dealers improves the prospects for auto. financial services
• The sale of a 51% stake in GMAC by GM alters the landscape for captive financial services
• Entities dependent upon point-of-sale automotive financial services can defend their position
• … through pursuing a number of action points that will help them to realise their common vision

1.0 INTRODUCTION

• What is this report about?
• The focus of the report is on financial services related to the sale of passenger cars to individuals
• Rationale
• Financial services provision is crucial to the profitability of automotive entities
• … and extends to a range of insurance, warranty and assistance concepts
• … although published information on these markets remains at a premium
• Changes in the structure of the dealer channel have implications for automotive financial services
• Methodology
• Dealer survey
• Manufacturer survey
• Market data
• Computation of market data is based on a complex set of assumptions and variables
• … which Finaccord has compared against secondary information sources wherever possible
• Definitions
• Finaccord
• PartnerBASE™
• Other studies focused on automotive financial services in Europe

2.0 REGIONAL OVERVIEW

• Introduction
• Passenger vehicle data
• The region' s passenger car parc is characterized by slow but predictable growth
• Four of the eight markets reviewed experience a declining market for new passenger car sales
• The used passenger car markets of Ireland and Spain chalk up the strongest rates of growth
• New vehicle registrations are characterised by patriotic tendencies in several countries
• … although brands such as Honda, Hyundai, Suzuki and Toyota are all making steady progress
• Motor dealer data
• The number of franchised dealers begins to grow following the low point reached in 2003
• … with the sale efficiency of Italy, Spain and the UK all now ahead of the regional average
• Finance / leasing
• Survey results
• Provision of finance and leasing services is fundamental to the profitability of dealerships
• Dealers are most likely to work with a high number of finance providers in Ireland and the UK
• The average number of finance and leasing providers used by dealers rises in all markets
• … with the exception of Spain where many non-captive entities are struggling to advance
• Captive finance providers exert the greatest control over dealerships in the Netherlands
• … with dealers most inclined to work with both captive and non-captive entities in the UK
• Average customer take-up rates at the point of sale exceed 50% only in Italy and Portugal
• … although dealerships appear to be increasing their effectiveness in several markets
• … as a result of a number of factors related to development and marketing of finance products
• Leasing accounts for more than 50% of all car finance deals for consumers only in Portugal
• The vast majority of manufacturers and importers possess their own finance / leasing services
• Market size and growth
• In terms of the overall no. of credit agreements, the UK remains the region' s largest market
• … although Italy' s point-of-sale market is substantially larger than that of any other country
• … with a value well in excess of €20 billion in gross advances and assets leased in 2006
• Private car finance in the region adds up to a market growing at an average annual rate of 2.3%
• The strong performance of dealerships in Italy and Spain helps to offset weaknesses elsewhere
• Total point-of-sale finance and leasing possessed a value of over €140 billion in 2006
• In several countries, the dealership channel is competing effectively against direct lenders
• Across the whole region, point-of-sale finance for new cars is still worth more than direct lending
• The share of dealerships in finance provided for used car sales dwindles to 15.0% in 2006
• …although this still adds up to point-of-sale gross advances and assets leased of €29.8 billion
• Motor insurance
• Over a half of all dealers interviewed offer motor insurance in all territories other than Ireland
• It is commonplace for dealerships on the Iberian peninsula to act as multi-tied agents
• … although elsewhere in Southern and Western Europe, captive propositions tend to dominate
• Average take-up rates for new cars lie between one in four and one in five vehicles sold
• … although a significant proportion of this average may be due to bundling of ‘free' insurance
• Excluding Ireland, France appears to be the region' s least promising market for branded ins
• Almost three quarters of the region' s manufacturers or importers operate branded schemes
• Car dealerships: a viable motor insurance distribution channel for manufacturers and insurers?
• Italy and the UK are the region' s largest markets for dealer-intermediated motor insurance
• … with the tougher conditions in France underlined by the much smaller estimated market value
• Creditor insurance
• Dealerships in the Netherlands continue to display little interest in selling creditor insurance
• There is a dichotomy of experience when it comes to average take-up rates for creditor ins
• Average cross-selling rates for creditor insurance in France continue to run at high levels
• Manufacturer-branded creditor insurance programs are most widespread in Italy and the UK
• Direct lenders account for the majority of creditor insurance sold in conjunction with car finance
• … with the value of the UK market likely to be in the region of five times that of its closest rival
• Extended warranties
• On average, close to 75% of dealers in the region are active in extended warranty sales
• The average number of warranty providers used in France is high relative to other countries
• Non-captive warranty prov. is developing as a result of the activity of several specialist firms
• … some of which operate internationally and some of which also run branded schemes
• Average take-up rates for extended warranties vary significantly between different countries
• … although dealerships enjoy the advantage of being the natural channel for this type of cover
• Overall take-up rates are lowest in Ireland as a result of limited provision on the part of dealers
• Over 50% of brands considered run warranty programs in all countries other than Ireland
• The market for used car warranties lags behind that for warranty extensions for new cars
• … in a total market worth around €1.17 billion in 2006 in terms of premiums written on new pols
• GAP insurance
• Comprehensive pols. are only sold widely on a stand-alone basis in France, Ireland and the UK
• The main non-captive finance and leasing providers in France also offer GAP insurance
• Stand-alone GAP insurance is commonly sourced from non-captive providers
• Stand-alone GAP insurance is a viable and well-developed market in both France and the UK
• Overall take-up rates are significantly lower than average take-up rates only in Ireland
• New initiatives for stand-alone GAP insurance may be introduced in Italy, Portugal and Spain
• The market size for GAP insurance in France is almost identical to that for the UK
• Road assistance
• Breakdown recovery insurance is offered on a branded basis by virtually all manufacturers
• A clutch of smaller national and international assist. firms are challenging the market leaders
• Manufacturers' captive finance operations
• Financial services constitute a crucial source of profitability to major automotive groups
• … although the sale of a 51% stake in GMAC by General Motors is a significant development

3.0 BELGIUM

• Introduction
• Passenger vehicle data
• Sales of both new cars and used cars rise strongly in 2006 following years of stagnation
• The continuing popularity of the Citroën brand makes Peugeot Citroën the major group
• Motor dealer data
• The annual decline in dealer. sales outlets has continued almost uninterrupted in recent years
• … although by the standards of the region, dealers generate relatively low sales per outlet
• Finance and leasing - market size and growth
• Volumes in the finance and leasing market rise in 2006 in the wake of several years of decline
• … bringing average annual growth in private car finance in line with that for total cons. credit
• Dealer survey - top level results
• Provision rates for motor insurance, creditor insurance and ext. warranties have increased
• … although take-up rates among buyers of both new and used cars remain relatively modest
• Belgian dealers are increasingly inclined to collaborate with a higher no. of finance providers
• Over one third of finance agreements by volume are attributable to leasing-based contracts
• Competitor dynamics
• Finance / leasing: the competitive structure in Belgium is comparatively fragmented
• … with only three groups having achieved significant penetration among dealerships
• Motor insurance: there is little scope for marketing non-captive policies through Belgian dealers
• Extended warranties: point-of-sale provision continues to be dominated by captive offerings
• Manufacturer relationships
• Finance / leasing: Alpha Credit provides finance on behalf of Toyota and several other brands
• Motor insurance: P&V / Vivium Affinity lay claim to the highest number of manufacturer deals
• Creditor insurance: almost two thirds of the brands maintain schemes for creditor insurance
• Extended warranties: Real Garant and Car Garantie have both made significant progress
• Road assistance: Touring Assistance and VTB VAB limit openings for the multi-nationals
• Data bank

4.0 FRANCE

• Introduction
• Passenger vehicle data
• France' s passenger car market is seemingly ossified in terms of its sales volume and value
• The combined share of Peugeot Citroën and Renault Nissan is declining gradually
• Motor dealer data
• The number of franchised outlets has stabilised since the 20.2% annual decline in 2002
• … with French dealerships displaying a degree of sales efficiency close to the regional average
• Finance and leasing - market size and growth
• The car finance market stagnated between 2002 and 2006 in terms of number of contracts
• … although it expanded at an average rate per annum of 1.7% when measured by its value
• Statistics published by the ASF are broadly in line with these figures
• Dealer survey - top level results
• France scores high dealer penetration rates for ancillary insurance and warranty products
• … but competition from other distribution channels blunts the efforts of dealers in motor ins
• Packaging with finance and leasing products produces impressively high take-up rates
• … with those recorded for GAP insurance standing well ahead of those in any other country
• The average number of providers of finance and leasing used by dealers has barely changed
• Lending-based products make up almost two thirds of total consumer finance agreements
• Competitor dynamics
• Finance / leasing: non-captive point-of-sale finance prov. remains largely a four-way battle
• … although the development of Crédit Mutuel' s Financo has accelerated in recent years
• Motor insurance: dealers focus mainly on intermediation of manufacturer-branded policies
• … with the leading finance and leasing providers having made little headway in this sector
• Extended warranties: the major non-captive provs. are the leading finance and leasing firms
• … although independent providers like Icare and Gras Savoye also compete in this channel
• GAP insurance: almost 40% of dealerships promote non-captive GAP insurance policies
• Manufacturer relationships
• Finance / leasing: Cetelem and CGI claim four significant non-captive relationships each
• Motor insurance: SATEC' s ODL emerges as a new competitor in the market for branded pols
• … although numerous underwriters and brokers continue to compete for man. mandates
• Altima continues to work with Peugeot and Renault, the leading two auto. brands in France
• April Développement has been linked to BMW and Mini since 2005
• … with the objective of offering an insurance proposition that covers every risk profile
• … and with great effort having been put into improving the efficacy of the dealer sales channel
• Creditor insurance: manufacturer relationships remain largely unchanged since 2004
• Extended warranties: Icare and the RAC operate the majority of man. warranty schemes
• GAP insurance: Covéa Fleet is by far the dominant underwriter of branded GAP insurance
• … with few other insurers having secured relationships with manufacturers in this field
• Road assistance: Europ Assistance / Mondial Assistance dominate man. partnerships
• Data bank

5.0 IRELAND

• Introduction
• Passenger vehicle data
• A boom in the volume of imported vehicles contributes to a buoyant market for used car sales
• Toyota is Ireland' s highest selling brand although the Volkswagen grouping is the overall leader
• Motor dealer data
• The number of franchised sales outlets remains static during 2005 following a sharp reduction
• Average sales per sales contract in Ireland are lower than for any other country in the region
• Finance and leasing - market size and growth
• Money released from the SSIA scheme boosts the number of consumers buying cars with cash
• The aggregate value of the private car finance market breaks the €3 billion barrier in 2005
• Dealer survey - top level results
• Extended warranties and GAP insurance achieve limited penetration only among Irish dealers
• Cross-selling rates for ancillary automotive financial services are comparatively weak
• On average, Irish dealers maintain links with between four and five provs. of finance and leasing
• Lending-based contracts dominate point-of-sale finance in Ireland
• Competitor dynamics
• Finance / leasing: eight companies compete in the dealership distribution channel
• Motor insurance: car dealerships are not perceived to be a viable distribution option
• Extended warranties: where marketed, both captive and non-captive products are in evidence
• GAP insurance: strong average take-up rates attract a clutch of non-captive providers
• Manufacturer relationships
• Finance / leasing: manufacturer schemes are dominated by a trio of external finance providers
• Motor insurance: few branded motor insurance schemes have been established in Ireland
• Creditor insurance: the absence of man. captives means that all relationships are indirect
• Extended warranties: only one manufacturer brand operates its own extended warranty scheme
• GAP insurance: only BMW possesses a stand-alone GAP insurance program
• Road assistance: the AA currently holds the highest number of manufacturer relationships
• Data bank

6.0 ITALY

• Introduction
• Passenger vehicle data
• Sales of used cars breach the 3.0 million threshold in 2006 for the first time since 2003
• … with dealers now accounting for a share of around 36.0% of used car sales
• The Fiat grouping continues to command a share of almost one third of passenger car sales
• Motor dealer data
• The long decline in the number of dealership outlets reaches a trough at the end of 2004
• … and Italian dealerships now rank alongside those in the UK in terms of sales efficiency
• Finance and leasing - market size and growth
• Used car finance benefits from an increase in the share of dealers of sales of second hand cars
• In value terms, finance granted at the point of sale makes up almost two thirds of the mkt. total
• Dealer survey - top level results
• Over 80% of dealers intermediate motor insurance, creditor insurance and extended warranties
• Italian dealerships achieve relatively high take-up rates for automotive financial services
• … and there is scope for more dealers to offer extended warranties to buyers of used cars
• Dealers have increased the number of finance and leasing provs. with which they collaborate
• Lending-based conts. account for over 80% of car finance agreements for consumers in Italy
• Competitor dynamics
• Finance / leasing: over two thirds of dealerships now use non-captive finance providers
• … with a fragmented group of around 15 companies making life difficult for captive firms
• The leading non-captive entities have achieved rapid growth in gross advs. in recent years
• … with many controlled wholly or in part by foreign banks seeking to expand in the Italian mkt
• Motor insurance: Identicar, through I.Car, and other non-captive insurers have made progress
• Extended warranties: extended warranty provision is still dominated by manufacturers
• … although Car Garantie, Full Assistance Car and Mapfre Warranty are making inroads
• Manufacturer relationships
• Finance / leasing: Agos, Fiditalia and Findomestic each claim a handful of manufacturer deals
• Motor insurance: the three Fiat Group brands offer policies underwritten by two partners
• … although the vast maj. of brands prefer to work on an exclusive basis with a single insurer
• Creditor insurance: Cardif Assicurazioni controls around a half of direct man. relationships
• Extended warranties: Icare challenges Mondial Assistance and RAS for man. mandates
• Road assistance: Europ Assistance and ACI Global hold Mondial Assistance at bay
• Data bank

7.0 NETHERLANDS

• Introduction
• Passenger vehicle data
• The Dutch market for both new and used car sales has stagnated in recent years
• The strong performance of Daihatsu, Kia and Mitsubishi boosts the share of smaller brands
• Motor dealer data
• The number of franchised dealership outlets seems likely to dip below 3,000 during 2007
• … given that the sales efficiency of Dutch dealerships lags behind the regional average
• Finance and leasing - market size and growth
• Dealerships suffer most from the declining volumes for new and used car finance contracts
• The fastest-growing seg. within the Dutch car finance market is direct lending for used cars
• … but the value of the total market slipped at an annual ave. of -0.6% between 2002 and 2006
• Dealer survey - top level results
• Only around a quarter of Dutch dealers attempt to cross-sell creditor insurance with car finance
• Dealers. appear to have weakened as a distribution conduit, especially for finance and leasing
• Dealerships are relatively unpromiscuous when it comes to partners for finance and leasing
• By the standards of the region, use of leasing-based contracts by consumers is fairly popular
• Competitor dynamics
• Finance / leasing: around two thirds of dealerships remain loyal to captive finance providers
• … although DTC, among others, is achieving some penetration with its integrated proposition
• Motor insurance: non-captive motor insurance provision appears to occur on an ad hoc basis
• Ext. warranties: BOVAG' s own Dealergarant is used by some dealers on a non-captive basis
• Manufacturer relationships
• Finance / leasing: Alcredis, Ribank and Santander Consumer Finance all claim imp.partners
• Motor insurance: Generali is linked to the brands within the Fiat and Volkswagen groupings
• Creditor insurance: The Warranty Group accounts for the vast majority of direct partnerships
• Ext. warranties: Car Garantie has picked up several mandates since market entry in 2000
• … while BOVAG' s own insurance company is used for warranty extensions by Toyota
• Road assistance: the ANWB accounts for over a half of relationships for breakdown recovery
• Data bank

8.0 PORTUGAL

• Introduction
• Passenger vehicle data
• The volume of used car sales in Portugal exceeds 500,000 in each of 2005 and 2006
• The Volkswagen grouping claims a position of leadership in the Portuguese market
• Motor dealer data
• The number of franchised dealership outlets has begun to increase following years of decline
• … in spite of the fact that they are the region' s least productive in terms of ave. sales per outlet
• Finance and leasing - market size and growth
• Volumes in the car finance and leasing market continue to recover from the low point of 2002
• … with the total market rising at an annual ave. of 4.8% in value terms for the period reviewed
• Dealer survey - top level results
• GAP insurance is never offered on a stand-alone basis by Portuguese car dealerships
• Average take-up rates for finance and leasing remain strong if compared to the regional ave
• High customer take-up rates for used car warranties are due mainly to automatic packaging
• Dealers. have expanded greatly their number of finance and leasing partners in recent years
• Over 50% of car finance agreements concluded with consumers are leasing-based contracts
• Competitor dynamics
• Finance / leasing: captive finance providers risk being squeezed out by a host of competitors
• … among which Santander Consumer Finance appears to have emerged as a market leader
• Motor insurance: captive propositions still struggle to usurp independent dealer relationships
• Extended warranties: several providers are active in Portugal' s non-captive warranty sector
• Manufacturer relationships
• Finance / leasing: Interbanco provides fin. for Mitsubishi as well as the four Volkswagen brands
• Motor insurance: a majority of auto. brands work with single partners for motor insurance
• Creditor insurance: Alico, Cardif and Genworth Financial are the dominant external partners
• Extended warranties: suppliers include the ACP, Europ Assistance and Mondial Assistance
• Road assistance: the ACP currently claims well over a half of manufacturer relationships
• Data bank

9.0 SPAIN

• Introduction
• Passenger vehicle data
• The volume of used car sales finally overtakes the number of new car sales in 2005
• The comparative popularity of Seat makes Volkswagen the leading manufacturer group
• Motor dealer data
• Following a low point reached at the start of 2004, the no. of franchised outlets has stabilised
• … with average sales per sales contract in Spain behind only the value recorded for Italy
• Finance and leasing - market size and growth
• The robust rate of growth of private car fin. contracts in Spain is due largely to used car sales
• … with the combined point-of-sale and direct mkt. for used car finance worth some €7.42 billion
• Dealer survey - top level results
• Provision rates by dealers are high for all auto. financial services other than GAP insurance
• Dealerships have increased their effectiveness as intermediaries of finance and leasing
• … with strong average take-up rates also recorded for creditor insurance and ext. warranties
• Captive finance entities and the leading independent providers have strengthened their position
• Around four out of every five finance agreements can be described as lending-based contracts
• Competitor dynamics
• Finance / leasing: captives stage a fight back against independent finance providers
• … although Santander Consumer Finance continues to dominate non-captive provision...
• … and has also carved out a strong position for itself in international car finance markets
• Santander Consumer Finance is seeking to optimise its expertise in dist. through dealers
• … and considers that the point of sale can combat successfully threat posed by direct lenders
• Motor insurance: manufacturer-branded insurance is impeded by the agency status of dealers
• Extended warranties: specialised brokers, such as Esegea and RSM Seguros, begin to emerge
• GAP insurance: the stand-alone market in Spain has yet to develop to any significant extent
• Manufacturer relationships
• Finance / leasing: Santander' s influence extends to the finance of Porsche and Suzuki vehicles
• Motor insurance: major brands lacking a branded prop. include Chevrolet, Honda and Toyota
• Creditor insurance: most major manufacturer brands in Spain offer branded creditor insurance
• Extended warranties: Aon Gil y Carvajal' s Pluralia remains the dominant external player
• GAP insurance: the waters are being tested for the introduction of further stand-alone policies
• Road assistance: RACE and Europ Assistance claim the lion' s share of man. mandates
• Data bank

10 UNITED KINDOM

• Introduction
• Passenger vehicle data
• Falling sales of new cars to consumers bring about a contraction in the overall market
• … with used car sales also having diminished at an average annual rate of -0.4% since 2002
• Solid sales of brands within the Ford grouping help to preserve its market leader status
• Motor dealer data
• The shrinkage in franchised dealership sales outlets in the UK is comparatively modest
• … as the sector continues to achieve average sales per outlet far in excess of the regional ave
• Finance and leasing - market size and growth
• In terms of its number of contracts, the UK' s private car finance has declined in recent years
• … a finding that is corroborated by statistics depicting the experience of the FLA' s members
• In terms of its aggregate value, the market' s decline has been less precipitous
• … although the broader consumer credit sector continues to outperform motor finance
• Dealer survey - top level results
• Virtually all UK dealerships promote creditor insurance, ext. warranties and GAP insurance
• Dealerships appear to have held their ground in the car finance market since the 2004 survey
• Cross-selling rates for GAP insurance dwarf those for creditor insurance and ext. warranties
• The average number of providers is boosted by the high proportion of multi-brand dealerships
• Point-of-sale finance for cons. in the UK is oriented strongly towards lending-based contracts
• Competitor dynamics
• Finance / leasing: only 15% of dealers work exclusively with captive finance providers
• A variety of non-captive finance and leasing firms provide competition to the leading trio
• Motor insurance: Norwich Union is targeting the dealership channel as a non-captive provider
• … with its focus on seven-day insurance policies that can be bundled automatically by dealers
• Extended warranties: a variety of non-captive schemes compete in the dealer channel
• … with Car Care Plan having rolled out several important initiatives to grow its business
• GAP insurance: strong average take-up rates attract a clutch of non-captive providers
• Abraxas, purchased in 2005 by Mapfre, is clearly a leader in the GAP insurance market
• Manufacturer relationships
• Finance / leasing: several joint ventures have been discontinued or are being wound down
• Motor insurance: manufacturer-branded insurance is almost ubiquitous
• … although there have been a number of changes in underwriting rels. since mid-2006
• Creditor insurance: manufacturer enthusiasm for creditor ins. schemes is highest in the UK
• Extended warranties: Mondial Assistance and Car Care Plan remain the foremost suppliers
• GAP insurance: in many cases, the partnerships are identical to those for creditor insurance
• Road assistance: AA, Mondial Assistance and RAC still hold the major relationships
• Data bank

GRAPHICS / TABLES

• Dealers contacted for the research, segmented by country and manufacturer group affiliation
• Manufacturer groups and brands contacted for the research
• Overview of the passenger car parc in Southern and Western Europe, 2002-6
• Overview of new passenger car sales in Southern and Western Europe, 2002-6
• Overview of used passenger car sales in Southern and Western Europe, 2002-6
• New car registrations in Southern and Western Europe segmented by manufacturer group, 2005/6
• Number of franchised automotive dealership sales outlets in Southern and Western Europe, 2001-5
• Average sales volume per franchised automotive dealership sales outlet in S/W. Europe, 2005
• Comparison of % of dealers offering finance / leasing at the point of sale in S/W. Europe, 2007
• Comparisonof average number of providers used by dealers offering finance / leasing in S/W. Europe, 2007
• Comp. of ave. number of provs. used by dealers offering fin. / leas. at the pos. in S/W. Europe, 2004-7 (data)
• Comp. of captive / non-captive op. mods. used by dealers offering fin. / leas. at the pos. in S/W. Europe, 2007
• Comp. of captive / non-cap. op. mods. used by dealers off. fin. / leas. at the pos. in S/W. Europe, 2007 (data)
• Comp. of ave. % of new and used car purchasers contracting fin. / leas. at the pos. in S/W. Europe, 2007
• Comp. of % of new and used car purchasers contracting fin. / leas. at the pos. in S/W. Europe, 2004-7 (data)
• % of split of auto. finance at the pos. between lending-based and leasing-based conts. in S/W. Europe, 2007
• Comp. of % of manufacturers / importers with arrangements for branded fin. / leas. in S/W. Europe, 2007
• Comp. of volume of passenger cars financed in S/W. Europe seg. by new / used and by dist. channel, 2006
• Comp. of vol. of pass. cars financed in S/W. Europe seg. by new / used and by dist. channel, 2006 (data)
• Comp. of value of passenger cars financed in S/W. Europe seg. by new / used and by dist. channel, 2006
• Comp. of value of pass. cars financed in S/W. Europe seg. by new / used and by dist. channel, 2006 (data)
• Key data points for the pass. car fin. mkt. in S/W. Europe seg. by dist. channel: vols. and values, 2002-6
• Total passenger car finance market in S/W. Europe segmented by distribution channel: volumes, 2002-6
• Total passenger car finance market in S/W. Europe segmented by distribution channel: values, 2002-6
• New passenger car finance market in S/W. Europe segmented by distribution channel: volumes, 2002-6
• New passenger car finance market in S/W. Europe segmented by distribution channel: values, 2002-6
• Used passenger car finance market in S/W. Europe segmented by distribution channel: volumes, 2002-6
• Used passenger car finance market in S/W. Europe segmented by distribution channel: values, 2002-6
• Comparison of % of dealers offering motor insurance at the point of sale in S/W. Europe, 2007
• Comparisonof average number of providers used by dealers offering motor insurance in S/W. Europe, 2007
• Comp. of captive / non-captive op. models used by dealers off. motor ins. at the pos. in S/W. Europe, 2007
• Comp. of captive / non-capt. op. mods. used by dealers off. motor ins. at the pos. in S/W. Europe, 2007 (data)
• Comp. of ave. % of new and used car purchasers contracting motor ins. at the pos. in S/W. Europe, 2007
• Comp. of overall % of new and used car purchasers contracting motor ins. at the pos. in S/W. Europe, 2007
• Comp. of ave. and overall % of new / used car purch. acq. motor ins. at the pos. in S/W. Europe, 2007 (data)
• Comp. of % of manufacturers / importers with arrangements for branded motor ins. in S/W. Europe, 2007
• Approximate size of the dealer-intermediated motor ins. market in Southern and Western Europe, 2006
• Comp. of % of dealers offering creditor insurance at the point of sale in S/W. Europe, 2007
• Comp. of ave. % of new and used car purchasers acq. creditor ins. services at the pos. in S/W. Europe, 2007
• Comp. of ove. % cross-sell rates at the pos. among new / used car purch. for cred. ins. in S/W. Europe, 2007
• Comp. ave. and ove. % crs.-sell rates at the pos. new / used car purch. for cred. ins. in S/W. Eu., 2007 (data)
• Comp. of % of manufacturers / importers with arrangements for branded creditor ins. in S/W. Europe, 2007
• Approximate size of the creditor ins. market linked to passenger car finance in S/W. Europe, 2006
• Comp. of % of dealers offering extended warranties at the point of sale in S/W. Europe, 2007
• Comp.of ave. number of providers used by dealers offering extended warranties in S/W. Europe, 2007
• Comp. of captive / non-captive op. models used by dealers offering ext. wts. at the pos. in S/W. Europe, 2007
• Comp. of captive / non-capt. op. mods. used by dealers off. ext. wts. at the pos. in S/W. Europe, 2007 (data)
• Comp. of ave. % of new and used car purch. contracting ext. wts. at the pos. in S/W. Europe, 2007
• Comp. of overall % of new and used car purchasers contracting ext. wts. at the pos. in S/W. Europe, 2007
• Comp. of ave. / overall % of new and used car purch. acq. ext. wts. at the pos. in S/W. Europe, 2007 (data)
• Comp. of % of manufacturers / imps. with arrangements for branded ext. warranties in S/W. Europe, 2007
• Approximate size of the market for extended warranties for new and used cars in S/W. Europe, 2006
• Comp. of % of dealers offering GAP insuranceat the point of sale in S/W. Europe, 2007
• Comp.of ave. number of providers used by dealers offering GAP ins. in S/W. Europe, 2007
• Comp. of captive / non-captive op. mods. used by dealers offering GAP ins. at the pos. in S/W. Europe, 2007
• Comp. of captive / non-captive op. mods. used by dealers off. GAP ins. at the pos. in S/W. Eu., 2007 (data)
• Comp. of ave. % of new and used car purchasers contracting GAP ins. at the pos. in S/W. Europe, 2007
• Comp. of overall % of new and used car purchasers contract. GAP ins. at the pos. in S/W. Europe, 2007
• Comp. of ave. and ove. % of new and used car purch. contract. GAP ins. at the pos. in S/W. Europe, 2007
• Comp. of % of manufacturers / importers with arrangements for branded GAP ins. in S/W. Europe, 2007
• Approximate size of the market for GAP ins. for new and used cars in S/W. Europe, 2006
• Comp. of % of manufacturers / imps. with arrangements for branded road assistance in S/W. Europe, 2007
• Partner market shares for manufacturer-branded road assistance in Southern and Western Europe, 2007
• Partner market shares for manufacturer-branded road assistance in S/W. Europe, 2007 (data)
• Global financial services revenues and pre-tax profits of major automotive manufacturer groups, 2005-6
• Passenger car parc and new / used passenger car sales in Belgium, 2002-6
• New car registrations in Belgium segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Belgium, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Belgium, 2005
• New / used passenger car finance market in Belgium segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Belgium segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Belgium, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Belgium, 2007
• Average number of various automotive financial services providers used by dealers in Belgium, 2007
• % of split of automotive finance at the point of sale in Belgium between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Belgium, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Belgium, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Belgium, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Belgium, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Belgium, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Belgium, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Belgium, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Belgium, 2007
• Key data points for automotive financial services in Belgium, 2002-6
• Passenger car parc and new / used passenger car sales in France, 2002-6
• New car registrations in France segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in France, 2001-5
• Key data points for the franchised automotive dealership distribution channel in France, 2005
• New / used passenger car finance market in France segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in France segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in France, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in France, 2007
• Average number of various automotive financial services providers used by dealers in France, 2007
• % of split of automotive finance at the point of sale in France between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in France, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in France, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in France, 2007
• Pen., op. mods. and non-captive part. mkt. shares for GAP insurance mktd. by dealers in France, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in France, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in France, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in France, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in France, 2007
• Pen., op. models and partner market shares for manufacturer-branded GAP insurance in France, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in France, 2007
• Key data points for automotive financial services in France, 2002-6
• Passenger car parc and new / used passenger car sales in Ireland, 2002-6
• New car registrations in Ireland segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Ireland, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Ireland, 2005
• New / used passenger car finance market in Ireland segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Ireland segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Ireland, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Ireland, 2007
• Average number of various automotive financial services providers used by dealers in Ireland, 2007
• % of split of automotive finance at the point of sale in Ireland between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Ireland, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Ireland, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Ireland, 2007
• Pen., op. mods. and non-captive part. mkt. shares for GAP insurance mktd. by dealers in Ireland, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Ireland, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Ireland, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Ireland, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Ireland, 2007
• Pen., op. models and partner market shares for manufacturer-branded GAP insurance in Ireland, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Ireland, 2007
• Key data points for automotive financial services in Ireland, 2002-6
• Passenger car parc and new / used passenger car sales in Italy, 2002-6
• New car registrations in Italy segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Italy, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Italy, 2005
• New / used passenger car finance market in Italy segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Italy segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Italy, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Italy, 2007
• Average number of various automotive financial services providers used by dealers in Italy, 2007
• % of split of automotive finance at the point of sale in Italy between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Italy, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Italy, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Italy, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Italy, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Italy, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Italy, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Italy, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Italy, 2007
• Key data points for automotive financial services in Italy, 2002-6
• Passenger car parc and new / used passenger car sales in the Netherlands, 2002-6
• New car registrations in the Netherlands segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in the Netherlands, 2001-5
• Key data points for the franchised automotive dealership distribution channel in the Netherlands, 2005
• New / used passenger car finance market in the Netherlands segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in the Netherlands segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in the Netherlands, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in the N' lands, 2007
• Average number of various automotive financial services providers used by dealers in the N' lands, 2007
• % of split of automotive finance at the point of sale in N' lands between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in N' lands, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in N' lands, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in N' lands, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in N' lands, 2007
• Pen., op. models and partnermarket shares for man.-branded motor insurance in N' lands, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in the N' lands, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in N' lands, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in N' lands, 2007
• Key data points for automotive financial services in the Netherlands, 2002-6
• Passenger car parc and new / used passenger car sales in Portugal, 2002-6
• New car registrations in Portugal segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Portugal, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Portugal, 2005
• New / used passenger car finance market in Portugal segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Portugal segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Portugal, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Portugal, 2007
• Average number of various automotive financial services providers used by dealers in Portugal, 2007
• % of split of automotive finance at the point of sale in Portugal between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Portugal, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Portugal, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Portugal, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Portugal, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Portugal, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Portugal, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Portugal, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Portugal, 2007
• Key data points for automotive financial services in Portugal, 2002-6
• Passenger car parc and new / used passenger car sales in Spain, 2002-6
• New car registrations in Spain segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in Spain, 2001-5
• Key data points for the franchised automotive dealership distribution channel in Spain, 2005
• New / used passenger car finance market in Spain segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in Spain segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in Spain, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in Spain, 2007
• Average number of various automotive financial services providers used by dealers in Spain, 2007
• % of split of automotive finance at the point of sale in Spain between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in Spain, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in Spain, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in Spain, 2007
• Pen., op. mods. and non-captive part. mkt. shares for GAP insurance mktd. by dealers in Spain, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in Spain, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in Spain, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in Spain, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in Spain, 2007
• Pen., op. models and partner market shares for manufacturer-branded GAP insurance in Spain, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in Spain, 2007
• Key data points for automotive financial services in Spain, 2002-6
• Passenger car parc and new / used passenger car sales in the UK, 2002-6
• New car registrations in the UK segmented by manufacturer group, 2006
• Number of franchised automotive dealership sales outlets in the UK, 2001-5
• Key data points for the franchised automotive dealership distribution channel in the UK, 2005
• New / used passenger car finance market in the UK segmented by dist. channel: volumes, 2002-6
• New / used passenger car finance market in the UK segmented by dist. channel: values, 2002-6
• % of dealers offering various automotive financial services in the UK, 2007
• % of new and used car purchasers contracting auto. fin. services at the point of sale in the UK, 2007
• Average number of various automotive financial services providers used by dealers in the UK, 2007
• % of split of automotive finance at the point of sale in the UK between lending and leasing contracts, 2007
• Pen., op. mods. and non-captive part. mkt. shares for finance / leasing mktd. by dealers in the UK, 2007
• Pen., op. mods. and non-captive part. mkt. shares for motor insurance mktd. by dealers in the UK, 2007
• Pen., op. mods. and non-captive part. mkt. shares for extd. warranties mktd. by dealers in the UK, 2007
• Pen., op. mods. and non-captive part. mkt. shares for GAP insurance mktd. by dealers in the UK, 2007
• Pen., op. models and non-captive part. market shares for man.-branded finance / leasing in the UK, 2007
• Pen., op. models and partner market shares for man.-branded motor insurance in the UK, 2007
• Pen., op. models and direct partner market shares for man.-branded creditor ins. in the UK, 2007
• Pen., op. models and partner market shares for man.-branded extd. warranties in the UK, 2007
• Pen., op. models and partner market shares for manufacturer-branded GAP insurance in the UK, 2007
• Pen., op. models and partner market shares for manufacturer-branded road assistance in the UK, 2007
• Key data points for automotive financial services in the UK, 2002-6