Western European Insurance Sector, 2005: Enterprise IT Solutions Adoption and Investment Plans: A Financial Insights Survey

Table of Contents

• Table of Contents
• Financial Insights Opinion
• In This Study
  • Methodology
    • Conceptual Framework
    • Sample Design
      • Sampling Unit: IDCs Economic Entity
      • Sample Quotas
      • Sample Frame and Sampling Method
    • Respondents
    • Interviews
    • Table: Vertical Market Quotas
    • Table: Company Size Quotas
    • Table: Number of Survey Completes by Country
    • Questionnaires
    • Interview Schedule
    • Confidence Intervals
    • Weighting
    • Analysis of the Data
  • Definitions
    • Insurance Definition
    • Solution Definitions
• Situation Overview
  • Western European Insurance: Adoption of Enterprise Solutions
  • Figure: Western European Insurance Companies Current Use of Selected Enterprise Solutions
  • Table: Western European Insurance CompaniesCurrent Use of Selected Enterprise Solutions by Country (% of Respondents)
• Future Outlook
  • Western European Insurance Industry: Investing in Security and Industry-Specific Solutions
  • Figure: Importance to Western European Insurance Companies of Investing in Enterprise Solutions
  • Table: Importance to Western European Insurance Companies of Investing in Enterprise Solutions by Country (Mean Score)
    • Assessing Short-Term Investment Plans: Strong Attention to Business Intelligence/Data Warehouse, Security, and Collaborative Tools
    • Figure: Western European Insurance Companies Plans to Invest in Enterprise Solutions
    • Table: Western European Insurance CompaniesPlans to Invest in Enterprise Solutions by Country (% of Respondents)
    • Figure: IT Vendors Short-Term Opportunities by Market Size and Priorities
  • Focus on CRM and Security
    • ROI: Still a Major Concern for CRM in European Insurance Industry
    • Figure: Western European Insurance Companies Reasons for Not Implementing CRM Solutions
    • Table: Western European Insurance Companies Reasons for Not Implementing CRM Solutions by Country (% of Respondents)
    • Security: The Top Priority in the Insurance Industry
    • Figure: Security Technology Areas Western European Insurance Companies Plan to Invest in in the Short Term
    • Table: Security Technology Areas Western European Insurance Companies Plan to Invest in in the Short Term by Country (% of Respondents)
  • The Importance of Web-Enabled Solutions
  • Figure: Western European Insurance Companies Time Frame for Use Web Interface to Access Enterprise Solutions
  • Table: Western European Insurance Companies Time Frame for Use of Web Interface to Access Enterprise Solutions by Country (% of Respondents)
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis