Abstract
This Financial Insights report presents a comprehensive view of the IT trends,
challenges, and opportunities that will shape the U.S. insurance industry in
2009. From reporting on the general health of the industry to zeroing in on the
fastest-growing geographic segments and top technology buyers to providing key
IT budget and industry metrics, this guide provides technology companies
supporting the insurance industry with a bird' s-eye view of everything needed
to build a go-to-market plan for the coming year.
"It is never been a more critical time for technology firms supporting the
insurance industry to prove they understand the pressures insurers are facing
and can provide the products, services and, as importantly, quality experiences
insurers need to get through this financial crisis. At the other side of this
crisis could very well be more single segment insurance companies because
multiline insurers will have sold off their life insurance operations. However
the insurance industry is structured afterward, the probability is very high
insurers will have to comply with the systemic risk and investment transparency
requirements of a federal regulator. Keeping their current profitable customers
is necessary for insurers but not sufficient. The winning insurers will be
those that develop strong enterprise risk management capabilities for both
their external and internal risks and, as importantly, develop initiatives
required for innovative growth," states Barry Rabkin, senior research analyst,
Insurance Advisory Service, Financial Insights.
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