Table of Contents
1 EXECUTIVE SUMMARY
- Market Overview
- Introduction and Research Content
- Background and Research Methodology
- Research Findings
- End-user Perceptions Towards Fourth Party Logistics in Europe
- Key Industry Segments for Successful 4PL Application--Opportunity Knocking!
- Market Drivers and Challenges in 4PL Partnerships
- Preferred Route and Approach to 4PL
- 3PL Awareness and Current Shortcomings
- 4PL Customer Requirements and Partner Selection Criteria
- Preferred 4PL and New Business Models
- Strategic Conclusions and Recommendations
2 PROJECT METHODOLOGY
- Draft Industry Assessment
- Data Collation and Analysis
- Background to Data Collection and Analysis
- Result Generation and Business Case Development
- Definitions and Assumptions of the Study
3 3PL MARKET ANALYSIS AND CUSTOMER PERCEPTION
- European 3PL Market and Provider Awareness
- Customer Perception and Attitudes towards 3PL
- 3PL Customer Satisfaction Level and Shortcomings
4 CUSTOMER ATTITUDES AND PERCEPTIONS OF 4PL
- Introduction and Overview
- Current Supply Chain and Logistics Strategies
- Current End-user Supply Chain Strategies
- Performance Assessment of Current Providers
- General Overall Perception and Familiarity with the 4PL Portfolio
- End-user Perception and Attitude Towards 4PL
- Key Drivers Towards 4PL Engagements
- Key Challenges of 4PL Engagements as Perceived by Customers
- Barriers to Entry
- Expected Key Features and Value Proposition of a 4PL Partnership
- 4PL Solutions Package and Features
- Preferred Route and Approach to 4PL
- Allocation of Tasks and Responsibilities in 4PL Engagements
- Purchasing Decision Process
- Decision Making Process
- Partner Selection Criteria
- Industry-wise Orientation towards New Business Models
- Customer Concern: A Real Need For Holistic and Integrated Supply Chain Solutions
- Willingness to Embrace 4PL by Industry Segment
- Strategic Conclusions - Recommendations and Opportunity Analysis
- Study Conclusions
- Opportunity Analysis of Companies Ready to Enter 4PL Type Partnerships
- Snapshot of Companies Interviewed
- Strategic Recommendations
5 THE AUTOMOTIVE INDUSTRY AND 4PL
- Introduction and Overview
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception about 3PL Services
- Perception and Attitudes towards 4PL
- Awareness and Perception of 4PL
- Trend towards 4PL Partnerships
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
6 THE CONSUMER ELECTRONICS INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness of 4PL
- Trend towards 4PL
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Conclusions and Strategic Recommendations
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
7 THE HIGH-TECH INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness and Trend Towards 4PL
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
8 THE CHEMICALS INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness and 4PL Trend
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
9 THE PHARMACEUTICAL INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness and Trend towards 4PL
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
10 THE UTILITIES INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness
- Trend towards 4PL
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
11 THE RETAIL INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness
- Trend towards 4PL
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges in 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
12 THE FMCG INDUSTRY AND 4PL
- Current Supply Chain Strategies
- Current Strategies within Logistics and SCM
- Perception About 3PL Services
- Perception and Attitudes towards 4PL
- Level of Awareness and Trend towards 4PL
- Approach to 4PL Engagements
- 4PL Solution Package and Features
- Market Drivers and Challenges to 4PL Partnerships
- Decision Process
- Preferred Structure and Business Model
- Strategic Conclusions
- Long-term Success Factors
- Strategic versus Tactical/Operational Involvement of 4PL Partner
- Conclusions
13 BUSINESS CASE OPPORTUNITY ASSESSMENT
- New Supply Chain Business Models
- Analysis of New Supply Chain Models in Logistics Management
- Opportunity Assessment with End Users Interviewed
- Introduction
- Automotive
- Consumer Electronics
- High-tech
- Chemicals
- Pharmaceuticals
- Utilities
- FMCG
- Retailers
14 STRATEGIC END-USER PROFILES
- Automotive
- Aisin Europe
- Arvin Meritor
- Audi AG
- BMW Group
- Boeing
- Bosch Group
- Daimler Chrysler
- Faurecia Exhausts
- Ford Material Planning and Logistics
- Honda UK
- Komatsu
- SKF Limited
- TI Automotive
- Toyota Motor Manufacturing
- Volkswagen AG
- Wagon Automotive GmBh
- ZF Freidrichshafen
- Consumer Electronics
- Alcatel
- Cisco Systems
- Lucent
- Motorola
- Panasonic Matsushita
- Philips
- Samsung Electronics
- Siemens
- Sony
- ST Microelectronics
- High-Tech
- ABB
- Delphi Systems
- Festo Controls
- Infineon Technologies
- Fujitsu Microelectronics
- Rockwell Automation
- Solectron
- Thales Electronics
- 3M
- Chemicals
- Air Liquide
- BASF
- CIBA Specialty Chemicals
- Schlumberger
- Shell
- Sulzer Chemtech
- Pharmaceuticals
- Biomerieux SA
- Boehringer Ingelheim
- Essilor Lens
- Monsanto
- Novartis
- Organon
- Wyeth Labs
- Utilities
- Ingersol Rand
- Otis
- RWE Group
- Suex Lyonnaise des Eaux
- Toshiba Carrier
- UTC
- Veolia Vivendi International
- Retail
- Auchan
- Boots Group plc
- Carrefour
- Danone
- French Connection
- Metro Cash & Carry
- NISAs Today
- PoundLand Ltd
- Primark/Penneys plc
- Wella
- Woolworths
- FMCG
- Colgate Palmolive
- Diageo
- Heinz
- Gillette
- Unilever
15 FROST & SULLIVAN AWARDS FOR THE EUROPEAN FOURTH PARTY LOGISTICS MARKET
- 2004 Frost & Sullivan Awards
- Frost & Sullivan Awards for the European Fourth Party Logistics Market
- Frost & Sullivan Award for Technology Leadership
- Customer Service Leadership Award
- Frost & Sullivan Awards for Competitive Strategy Leadership
- Competitive Strategy Leadership Award
- Frost & Sullivan Award for Business Development Strategy Leadership
- Business Development Strategy Leadership Award
- Frost & Sullivan End-User Competitive Strategy Leadership Award
- End-user Competitive Strategy Leadership Award
16 APPENDICES
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