Enterprise Telecom Trends in North America - End-User Survey

Table of Contents

• 1 | ENTERPRISE TELECOM TRENDS
  • Background and Research Objectives
    • 1. Title and Table of Contents
    • 2. Research Objectives
  • Methodology and Definitions
    • 1. Methodology
    • 2. Definitions
  • Executive Summary
    • 1. Executive Summary
  • Enterprise Demographics
    • 1. Enterprise profile
  • Telecom and IT Usage
    • 1. Telecom Services and Applications
    • 2. Telephony and Usage Summary
  • Outsourcing
    • 1. Outsourcing Profile
    • 2. Outsourcing Services & Apps & CPE & Summary
  • Buyer Behavior
    • 1. Spending
    • 2. Service Provider Choices
    • 3. Buyer Behavior summary