Abstract
This study discusses the U.S. market for enterprise telephony equipment
services including private branch exchange system (PBX), key telephony system
(KTS), Internet protocol private branch exchange system (IP PBX) and terminal
(analog, digital and IP phones) installation, professionals services,
contractual maintenance, time and material (T&M) charges and moves, adds and
changes (MACs) charges.
It provides and overview of industry challenges,
market drivers and restraints, and market and technology trends. It offers an
in-depth competitive analysis and revenue forecasts. Finally, it provides some
strategic recommendations to market participants.
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