Table of Contents
1. OPEN-SOURCE TELEPHONY - A SERIOUS CONTENDER IN THE NORTH AMERICAN MARKET
Market Overview
- Introduction
- Definitions
- State of Telephony Market Lends itself to Open-source Adoption
- Drivers of Open-source Telephony Adoption
Paths to Market with Open-source Solutions
- Introduction
- Level 1 - Open-source Telephony Software/Projects Lower Barrier to Entry
- Level 2 - Open-Source Distributions and User Interfaces Aid Adoption
- Level 3 - Complete Solutions and Turn-key Appliances
Market and Technology Trends
- Appliance-based Solutions Gather Steam
- Increasing International Traction
- Open-source Telephony Serves as a Platform for Creating Innovative
Applications
Open-source Telephony User Characteristics
- Incumbent Telecom Equipment Vendors and Resellers
- Customers of Open-source Telephony
Challenges for Future Adoption and Conclusions
- Challenges for Adoption
- Conclusions
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